Sherri Brum

438-***-****

aczpvs@r.postjobfree.com

PROFILE

Experience in administration and customer service

Diploma in Secretarial Studies

Knowledge of Microsoft Office

Proven ability to prioritize and organize workload

Attentive to details and excellent multitasker

Efficient, motivated and sociable

FIELDS OF EXPERTISE

Administration/Customer Service

Prepared correspondence, reports, statements, forms and presentations

Responded to telephone, in person and electronic enquiries and forwarded them to the appropriate person

Photocopied and collated documents according to established filing systems, located and retrieved documents from files as requested and maintained records of filed and removed materials

Processed incoming and outgoing mail, manually and electronically

Sent and received messages and documents using the fax machine and electronic mail

Maintained inventory of office supplies, ordered supplies as required and arranged for servicing of office equipment

Organized the flow of work for other office support workers

Prepared sales and accepted cash, maintained sales records for inventory control

Established work priorities, delegated work to office support staff, and ensured deadlines were met and procedures were followed

Carried out administrative activities associated with admissions to post-secondary educational institutions

Prepared and verified student records

ACHIEVEMENTS

Changed and alphabetized all of the teacher’s mailboxes, which made it easier for the teachers to find their mail.

Chosen to train new employees within the company, due to my ability to effectively and clearly communicate my knowledge to others.

EMPLOYMENT HISTORY

Manager Since 2013

Calla Design, Brossard, Quebec

Office Agent 2016

Access Adult Career Centre, St-Lambert, Quebec

Family caregiving 1998-2013

Private residence, Brossard, Quebec

Customer Service Clerk 1992-1998

Brum’s Dairy Ltd., Ontario

COMPUTER SKILLS

Word

Excel

PowerPoint

Outlook

Access

Google

EDUCATION

Diploma in Vocational Training in Secretarial Studies and Computerized Accounting 2016

Access Career Centre, St-Lambert, Quebec

High School Diploma 1998

Fellowes High School, Ontario

VOLUNTEER WORK

Student Class Representative 2014-2016

Access Career Centre, St-Lambert, Quebec

Class and Library Helper 2008-2010

Harold Napper School, Brossard, Quebec

AWARDS

Riverside Teacher’s Union Award 2016

HOBBIES

Scrapbooking

Fishing

Card making

Swimming

Camping

LANGUAGES

Spoken and written English, basic French

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