Information Technology Customer Service

G.RADHALAKSHMI

RESUME

OBJECTIVE

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self development and help me achieve personal as well as organizational goals.

EDUCATIONAL QUALIFICATION:

COURSE

NAME OF INSTITUTE

YEAR OF PASS

MARKS/

CGPA

B.Tech

(Information Technology)

Mepco schlenk

Engg college, affiliated by Anna University, Sivakasi-Tamilnadu

2014

7.53(CGPA)

HSC

M.N.R.D Girls hr.sec.school,srivilliputtur-Tamilnadu

2010

90.25%

SSC

M.N.R.D Girls hr.sec.school,srivilliputtur,

Tamilnadu

2008

82%

EXPERIENCE SUMMARY & NATURE OF WORK:

1. Worked as Trainee php developer in Osiz Technology from May 2014 to September 2014.

Hands on experience in Coding, Testing, Implementation/Maintenance Support in PHP and MySQL to develop website.

2. Worked as Associate in Sutherland Global Service from September 2014 to August 2015 and worked as Associate Executive in First Source Solution from August 2015 to February 2016.

Providing customer service and understanding the needs of the client.

Supporting customers by emailing and online chats by giving them technical solution of their product in use.

Documenting problems of a particular product in large numbers & reporting to company and concerned department.

COMPUTER KNOWLEDGE:

Proficient in Microsoft word and excel with the tools used with it.

Languages: HTML, C, C++

Operating System: Windows-XP/7/8,Linux

SKILL SET

Flexibility and Adaptability

Punctual in all time.

CO-CURRICULAR AND ACHIVEMENTS

NAME OF PROGRAMME

ORGANISED BY

PAPER TITLE

Agnimitra 2013

University college of Engineering,villipurum

Honey pots

Cybuzz13

Indra Ganesan college,Trichy

Pervasive computing

I conduct “LAKSATHIPATHI” game in my college open house exhibition

Achieved target in three successful months.

LANGUAGE KNOWN

Tamil(read,write,speak)

English(read,write,speak)

Telugu(speak)

HOBBIES/INTEREST

I am interested in Listening to Music

Interested to learn Hindi

PERSONAL DETAILS:

Name : G.Radhalakshmi

Spouse’s Name : A.S.Manigandan

Date of Birth : 21.05.1993

Sex : Female

Present address : Sambalpur odisha

Address : 20/48,singammalpuram street,

Srivilliputtur

Virudhunagar District,

Tamilnadu – 626125

Nationality : Indian

Marital Status : Married

Phone : 833-***-**** / 848-***-****

Email : **************@*****.***

DECLARATION

I do hereby declare that the information given above is true to the best of my knowledge.

STATION: Sambalpur

DATE: 22/12/2016 G.RADHALAKSHMI

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