Software Test Engineer
Resume:
SHEELA S JUSTIN
*******@*****.***
Ashburn, Virginia 20148
SUMMARY
A team worker with strong work ethic, who is self-motivated, dependable and hard-working, seeking a challenging environment.
WORK EXPERIENCE
NCI Inc. Client – US Department of Justice 08/2015- Present
Software Test Engineer
Support the daily operations and maintenance of the Justice Security Tracking and Adjudication Record System (JSTARS)
Conduct testing on defect patches to ensure requirements are met before promoting patches to production.
Create test cases & test data and execute periodic system regression testing
Find, document, and report bugs, errors, interoperability flaws and other issues on the front end of the system.
Author release notes for patch promotions and distribute them to the user community
Work across the SDLC in an agile environment to serve as the intermediary between the client and the development team.
Assist the Service Desk using BMC Remedy, in providing users with assistance solving system related problems, such as workflow, data clean up, or system exception errors
Assist with root cause analysis of key/critical defects for quick turn-around.
The Business Bank, Sterling VA 01/2004 – 04/2014
Operations Analyst
User acceptance Testing of online banking modules during conversion and updates
Online banking and Bill pay enrollment & maintenance, trouble shoot online banking issues of commercial and retail client.
Quality control of address changes and closed accounts.
CERTIFICATION
ITIL (pending)
SECURITY CLEARANCE:
Public Trust Clearance (U.S. Department of Justice)
TECHNOLOGY SUMMARY
Testing tools:
Quality Center, ALM, QTP, LoadRunner, Toad, JIRA
Languages:
SQL, Java, HTML
Microsoft Tools:
Word, PowerPoint, Excel, Visio, Project, Sharepoint
Browsers:
Internet Explorer, Mozilla Firefox, Google Chrome, Safari
EDUCATION
Quality Assurance, H2K Infosys, Atlanta, GA
Intermediate Java Programing 2, NVCC, Annandale, VA
Bachelor of Technology, AAI, UP India
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