Customer Service Medical
Resume:
PEDRO J. FRANCO
PEMBROKE PINES, FL. 33027
Seeking a challenging position in a reputed organization to utilize my experience and my knowledge to benefit the organization. I have extensive business experience in debt settlement, negotiating with creditors, favorable settlements on behalf of clients. Settlements including credit cards, installment loans, medical bills, payday loans and student loans. I am a quick learner who takes initiative and produces results. Hands-on experience with the following:
EDUCATION
Miami Technical College, North Miami, FL.
American Senior High School, Hialeah, FL.
EMPLOYMENT EXPERIENCE
FAST TRACK DEBT RELIEF, Tamarac, FL September 12th-Present
Sales; Cold Calling Potential Customers to get into our debt relief program
LIBERTY SETTLEMENT FUNDING
Sales; Purchasing Structure Settlements, Annuities
Cold Calling, interacting with potential customers. March 21st-July 29, 2016
NEGOTIATION CREDIT SERVICES (NCS), Hollywood, FL. January 2011-January 18, 2016
Debt Settlement, negotiating with creditors to settle debts at
lower percentage. Counsels client on personal and family
financial problems such as excessive spending and
borrowing of funds.
JIO RESERVES INC., Hollywood, FL. July 2009-December 2010
Debt Settlement/Customer Service
FREEDOM QUEST FINANCIAL, Hollywood, FL. January 2008-July 2009
Loan Modification
IRT. Miramar, FL.
CSR (Customer Service Rep.) July 2008-February 2009
(Second Job)
VESTA HOME LOANS January 2005-December 2008
Mortgage Broker
NEW CENTURY MORTGAGE Corp., Miami, FL. November 2001-December 2004
Loan Officer
CONSECO FINANCE, Miami, FL. January 2001-October 2001
Loan Officer
AMERIQUEST MORTGAGE Co., Miami, FL. September 1998-December 2000
Account Executive
-Responsible for Mortgage Loan Closing, and Telemarketing.
PEDRO J. FRANCO
16201 SW 8TH STREET
PEMBROKE PINES, FL. 33027
EQUIFAX (former C.S.C. CREDIT SERVICES), Miami, FL. November 1997-September 1998
Collector
-Responsible for collections for Nations Bank.
FINANCIAL MANAGEMENT CONTROL, Hollywood, FL. August-October 1997
Collector
- Responsible for collections for Citibank VISA/MASTERCARD
PAYCO GENERAL AMERICAN CREDITS, INC., Miami Lakes, FL. 1990-1997
Collection Supervisor 1996-1997
- Responsible for maintaining control of 12 collectors, medical and retail.
- Produced an average of $400,000 in gross monthly collections.
- Generated over 30% marketshare increase in new business revenue.
- Trained support staff for collections.
- Reviewed over 600 accounts weekly, and cash handling.
PAYCO GENERAL AMERICAN CREDITS, INC., Miami Lakes, FL. 1990-1997
Collector 1990-1996
- Responsible for collections of bad debt accounts, retail, medical, American Express and miscellaneous clients.
Medical Billing
- Attended outside hospital projects.
- Responsible for billing and following up with insurances.
- Knowledge of medical terminology and billing codes.
KENTUCKY FINANCE, Miami, FL 1986-1990
Assistant Manager
- Responsible for all the collections in the office.
- Loan application approval or rejections, loan closing, handling of cash.
SKILLS
Bilingual (English/Spanish)
Computer Skills
10-Digit Calculator
Telex Machine
Facsimile Machine
REFERENCES AVAILABLE UPON REQUEST
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