Project Manager Customer Service

OSMAN AL AGHA

+1-336-***-**** **********@*****.***

EXPERIENCE

Al-Arabi Int. Decoration Company, Subhan, Kuwait

DECORATION TECHNICIAN - 2007- 2016

Accountable for maintaining and decorating of medium to high level residential, commercial and private project, and for managing more than 50 operators for the project conducted by the company. Also responsible for providing technical updates for any known issue/risk to Project Manager.

Sadeer-Trading & Contracting Company, Shuwakh, Kuwait

APARTMENT MAINTENANCE TECHNICIAN - 2004- 2007

Responsible for repairing and building property damages, and for installing of electrical equipments in medium to high level residential, commercial and private project. And also responsible for providing updates for any known issue/risk to Project Manager.

Al-Sagar General Trading Company, Subhan, Kuwait

MARKETING DIRECTOR- 2002- 2004

Responsible for selling of gypsum board and powder and other accessories. Also responsible for providing monthly sale report and marketing trends to General Manager.

Gypsum Manufacturing and Trading Co., Shuabia Industrial, Kuwait

OPERATION OPERATOR- 1991- 2001

Responsible for managing and monitoring the production of gypsum board and powder. And also responsible for monitoring, maintenance and repair of the production machines. Also responsible for monitoring and assigning day to day activities for employees.

ADMINISTRATION OFFICER-1987-1990

Responsible for handling the day-to-day administrative tasks of the office and making sure that everything runs smoothly. And also handling salary management, purchasing, correspondences, custom clearance and public relations with the others.

KEY SKILLS AND COMPETENCIES

Technical Skill

Design, decorate and maintenance of residential building.

Repair and maintain mechanical devices such as AC, Car and motorcycle

Administrator Skill

Well organized, and be able to priorities work in an efficient manner.

Providing high quality Customer Service.

Good at juggling task and priorities.

Resolving and managing queries to closure.

Personal

Calm and composed under pressure and able to work to tight deadlines.

Ability to work within a busy and demanding team environment.

Able to work with minimum amount of supervision and on own initiative.

ACADEMIC QUALIFICATION

Bachelors Marketing Management

Adan University - 1982- 1986

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