Yash Kochar
Address: Flat-C*** UKN Esperenza, Thubarahalli, Bengaluru-560066
Mobile : +91-886*******
Email : **********@*****.***
Professional Abridgement:
•Total 4 years 8 months of professional experience in Production Support, Module Designing, Testing with specialization for Warehouse Management System/WMOS.
•Expertise in Manhattan Warehouse Management for Open Systems [Classic/Platform] and Supply chain Domain.
•Technical Skill set include good understanding of Oracle, SQL, PL/SQL, and UNIX.
•Awarded as “Star performer” for Excellence in Customer Management and Supply chain Domain Expert.
•Awarded as “Above and Beyond” 2 times from Manhattan Associates for providing great support in Peak Season.
•WMOS Trainer at Manhattan Associates.
•Point of Contact for Vo-collect and Store Flow.
•Versatile team player with excellent analytical, communication and interpersonal skills.
Professional Experience:
•Working as WMS Consultant in Manhattan Associates from Oct 2014-Present.
•Worked as System Engineer in Infosys Limited from July 2012 - Oct 2014.
Projects Handled:
Organization : Manhattan Associates
Client : Ryder, Shoppers Drug Mart, Simon and Schuster’s, Staples, Nike
WMOS Version : Manhattan WMOS (Version 2006, 2008, 2009, 2012, 2013)
Domain: -
Warehouse Management Application developed by Manhattan Associates. This application is based on Java and C++ with oracle as a back end. This application integrates with LM (Labor Management), TMS (Transport Management System) in order to perform all the warehouse operations. Application handles WMS modules like Pre-Receiving, Receiving, Inventory Management, Picking, Packing, Loading, Invoicing etc. This application is classified into 2 categories i.e. classic and Platform with various versions. Apart from base functionality Customers can go ahead with customizations on top of base functionality.
Responsibilities: -
Handled product consulting as primary point of contact for Manhattan - WMOS (Warehouse management systems).
First point of contact for the clients for all queries related WM implementations.
Point of Contact for Vo-collect and Store Flow related queries and configurations.
Understand the client requirements and implement new functionalities as required.
Perform end-to-end implementation of new sites.
Issue research, testing and patch delivery.
Work closely with the technical team and the client to resolve the issues.
Suggest process improvements to improve efficiency.
Design new modifications and create test scripts.
Directly handled customer queries, software modification requirements and coordinated with Product management teams, Technical development team & QA team to resolve post-implementation issues.
Managed new customer transitions, go-live and provided post-implementation maintenance by managing all activities on Sales Force CRM (tracking incidents & requirements via SFDC Cases).
Gathered requirements & performed GAP analysis from users for new implementations and enhancements via – conference calls, emails and summarized the requirements with high level flow diagrams.
Prepared business requirements documents (BRD) along with Solution documents (with mock up screens, functional flow and assumptions) in alignment with product functional specifications.
Provided estimates for sign-off by coordinating with software development team.
Translated requirements to developers via functional flow diagrams. Discussed and documented use cases for creation of test cases by QA.
Performed functional testing after preparing test cases followed by sanity test on delivery servers before delivering the software modification patches and fixes for issues.
Conducted weekly internal meetings for brainstorming solutions and to discuss plan of action. Handled code management process to align with customer’s weekly patch deployment cycles.
Managed weekly calls with clients. Discussed project progress, status updates and ETAs related to issues by creating reports on Sales Force CRM. Documented minutes of meeting (MOMs).
Coached and mentored new members to help manage processes and communications to the customers.
Onsite Implementation and Support Work Experience (Belgium):-
Designation: - WMOS Consultant
Responsibilities:-
NIKE WMOS Configuration and GO Live Implementation/Support.
Organization : Infosys Limited
Client : APL logistics
Programming /Technologies : RPG, AS400
WMOS version : Manhattan WMSi
Domain: -
WMSp is an AS/400 based application. It is a menu driven application which allows to manage the ware houses located at different parts of the world. This application provides the user to view the available inventory in the ware house, bring in the new inventory, pack out and ship out the inventory based on the customer requirements. It sends the packed containers to projistics, which is an online based application to load the inventory into the container. Then, the loaded containers will be sent to TMS (Transport Management System) to determine the optimized path to ship the containers to the destination. It provides customized services based on the customer's requirement. This application provides end-to-end services to transport the inventory from vendor to customer through warehouse.
Responsibilities: -
•Preparing the System Requirement Specifications (BRD), Technical Specifications, Test case specifications for the newly enhanced functionality.
•Designing modules before developing the client application.
•Perform Testing of the module functionality according to the client requirements.
•Only point contact for handling any technical queries coming directly from the customer in Warehouse applications.
•Responsible for the Knowledge management activities in the team to reduce the knowledge differences between the Offshore and onsite teams there by reducing the Ramp up time for the new team members.
•Participate in the Defect prevention meetings post production deployment.
•Responsible for sending weekly status report to the project manager and participating in weekly meetings with the Customer.
Achievements:
•Awarded as Above and Beyond from Manhattan Associates, Inc.
•Awarded as Star Performer from Manhattan Associates.
•Recognized as Star of the Week many times for high competency.
•Awarded as Rising Star from Infosys.
•Trained at Narayana Murthy Center of Excellence, Mysore with a CGPA of 4.49 on a scale of 5.
•Active participation at Organization level events.
Educational Information:
Degree
Board / University
Year
CGPA / Percentage
B-Tech
Kurukshetra University
2008 – 2012
7.8
Higher Secondary
CBSE
2007 – 2008
64%
Secondary
CBSE
2005 – 2008
68%
Personal Details:
Name : Yash Kochar
Father’s Name : Surinder Kochar
D.O.B : 2nd May 1991
Nationality : Indian
Passport Number : K2360469
I declare that all the information mentioned above is true to the best of my knowledge.
Yash Kochar