Engineer Software

Objective/Position Desired

Seeking QA Software Engineer position (Exploratory testing, manual testing, regression testing, defect management)

Career Summary

* ***** ** ******** ******* and performance monitoring. QA deployment readiness testing, project management and test environment deployment for Kroll, the USDA, HP and CA in Agile Development work environments.

Test plan development, performance testing, exploratory testing, regression testing, new feature testing, automated test development.

25 years’ experience in system administration in the areas of banking, government, medical and business environments.

Self-employed for 10 years managing 30+ customers.

Server installation, administration, maintenance and migration.

Web Server and database server installation, administration, and maintenance.

Network infrastructure design and implementation, printing, WAN/firewall implementation.

Desktop rollout and administration.

Technical sales support, Project management, Mass systems roll out management and design.

10+ years in data center environments for banks, insurance companies and other business areas.

Technical Summary

Operating systems: Windows NT 4.0, 2000 - 2016 server, Windows desktop 3.x - 10, Linux (RHEL, Centos, Solaris, Ubuntu), HP-UX, SCO Unix, Novell Netware, etc.

Software tools: Rally, Visio, Microsoft Office, Visual Studio, HP Application Lifecycle Management (ALM), HP Quality Center, Load Runner, Fiddler, iMacros, VMM/HyperV, VMware, Nagios, Solar Winds, SCOM, HP Network Administration, Nimsoft Monitor (UIM), etc.

Experience

12-2013 to 3-2017 CA Technologies Fort Collins, CO - QA Software Engineer

Performed QA exploratory and manual testing for the UIM enterprise monitoring application suite.

Daily tasks include testing existing (functional and regression) and testing new functionality (exploratory and functional).

Reporting and documenting defects for the applicable development teams.

Daily interaction with developers from my team and others depending on the defect or feature.

Worked with developers to determine defect sources and creating new functional enhancements.

Worked daily in a highly Agile oriented work environment using Rally to track defects, user stories and new features.

UIM is made of many components (probes) that perform specific tasks. I was responsible for testing 10 of them.

Database support for MySQL 5.6, Oracle 11 and 12 and MSSQL 2012 and 2014.

Tools used: Loadrunner, Fiddler, Rally, Lots of in house testing tools, limited Selenium use.

7-2013 to 12-2013 Hewlett Packard Fort Collins, CO – QA Engineer (5 month contract)

Performed QA manual (black box) testing for the HP Network Administration (NA) product line.

Daily tasks included writing test procedures for new functionality, performing functional tests and regression tests.

Reported defects and documented the specific details for reproducing any defects found.

Performed exploratory testing to expose bugs or defects in the application.

Performed general system administration on Windows and Red Hat Linux servers.

Met with developers and other project specific QA personnel to plot out current progress, future goals and deadlines.

Regular communication with an international staff of people from the Ukraine, China, India and the USA.

Tools used: ALM, loadrunner, etc.

12-2012 to 6-2013 USDA/NRCS contractor via Vistronix Fort Collins, CO – QA Engineer Specialist

Performed QA testing for proprietary USDA/NRCS applications.

Daily tasks included test design, web server (IIS and Apache) administration, server administration (Windows and Linux).

QA functional and deployment testing of web based applications.

Interfaced with developers to resolve application issues. Worked with technical writers to resolve documentation issues.

Deployment testing of applications consisted of validating all deliverables including architectural documentation, installation documentation, maintenance documentation, installation executable(s), multi-user testing, cluster aware testing, system failure/recovery testing, and delivery of testing results via the deployment test report.

QA test reporting included a description of all testing performed, all test results and recommendations for the application’s deployment to the production environment. All test results were documented and delivered to project management via a formal test report document.

Functional testing was performed and results compared against a predefined list of functional requirements.

Load/performance testing was performed and results compared against a predefined list of load and performance requirements.

9-2010 to 9-2012 Kroll Factual Data, Loveland, CO – Network Operation Center Technician

Daily collaborative maintenance of 800+ Windows 2008/2003 and Linux servers that provide web, VPN and various data services to a nationwide credit reporting customer base in a Data Center environment.

Tasks included administering 600+ virtual machines using VMM, HyperV, SCOM, Solar Winds and Nagios.

Supported multiple Windows OU's: Corp, Prod, QA, DEV and Disaster Recovery.

Performed active directory support of group policies, users and multiple OU’s.

Performed limited QA testing of applications via proprietary internal tools and web interface testing.

Performed desktop support and software release and testing in the various environments.

1-2000 to 9-2010 RK Computer Solutions, Birmingham, AL – Owner/Systems Engineer

Design, installation and administration of Windows, Mac and Novell solutions for small businesses.

System support for 10 to 100 employees, 1 to 60 desktops and 1 to 5 servers.

Solutions involved Exchange, SQL, IIS, Internet connectivity, WAN/LAN links to remote locations, VPN’s, tape backup solutions, network printing/scanning/faxing, premise wiring, network installation, IP camera security systems, phone/environmental control systems integration and installation.

7-1999 to 12-1999 ScanOptics, Birmingham, AL – Senior Systems Engineer

Design, installation and administration of high end Windows systems for paper to electronic document management solutions.

Administered servers that typically included large disk arrays, multi-terabyte robotic optical storage solutions, tape backup solutions, multiple servers with clustering and fail over.

Configured 50,000 page per hour scanner/OCR machines.

Administered or installed data center solutions for the state of Texas at Fort Worth, city of Houston, state of New Orleans at Baton Rouge, AARP in Los Angeles, City of Los Angeles and various insurance carriers.

2-1999 to 7-1999 Southeast Microserv, Birmingham, AL – Systems Engineer

Design, installation and administration of Novell, Unix, Windows and Citrix solutions for businesses.

Wireless WAN/LAN solutions.

VOIP solutions

Y2K preparation and remediation

9-1994 to 2-1999 GE Capital ITS, Birmingham, AL – Systems Engineer

Design, installation and administration of Novell, Unix and Windows networks for AmSouth Bank, Southtrust Bank, Compass Bank, Blue Cross Blue Shield, University of Alabama Hospital facilities, Kodak/Qualex, City of Birmingham Schools, Harco Drugs and many other corporations.

Managed several mass systems rollouts that totaled about 10,000 desktops and 100+ servers.

Managed all new server and desktop systems rollouts for AmSouth Bank..

Managed new server rollouts and administration for Compass Bank.

Lead desktop technician at Southtrust Bank.

Desktop support and premise systems administration for the University of Alabama Hospital (UAB) facilities.

Lead engineer for Qualex nationwide photo processing centers rollout.

Education

2014-2015 Black Box Software Testing - Foundations course

1988 – 2013 Technical Certifications, Experience and Training:

Altos Unix, SCO ACE, HPUX, Linux, RHEL, SLES, Solaris, Ubuntu

Novell CNE

Microsoft MCSE, Exchange, SQL

Citrix Metaframe

Lotus Notes

IBM Tech Connect

Compaq ASE

HP, IBM, Dell, Compaq servers, PC’s and Laptops.

1985 – 1987 DeVry Institute of Technology, Phoenix, AZ - Electrical Engineering Technologist

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