Jenna Sanford
**** *. ****** ****** **., Apt. ***
Phoenix, AZ 85018 623-***-****
***********@*****.***
PROFESSIONAL SUMMARY
Highly dedicated and knowledgeable Entry Level Biologist. Adept and thorough researcher with a meticulous approach to experiment accuracy and verification. Exceptional knowledge of varieties of plant pathology and proficient in animal and plant taxonomy. Excels with written and oral communication. EDUCATION
Arizona State University- Tempe, AZ
Bachelor of Science Degree in Biology, May 2016
Magna cum laude
TEHNICAL SKILLS
● Efficiently conduct independent or group laboratory research and accurately record data
● Ability to thoroughly research literature and identify pertinent publications using the Internet
● Proficiency with Microsoft Excel, Word, and Outlook
● Familiarity with GIS software such as QGIS and ArcGIS Related Research/Lab Experience
Analytical Chemistry Lab Assistant, Arizona State University 2006-2008
● St udied domestic air quality for particulate matter and volatile carbonyl chemicals in Baghdad, Iraq
Biology Lab Assistant, Arizona State University
2015-2016
● Analyzed soil organic matter using combustion method Lab Assistant, Arizona State University Herbarium
2016-2017
● Identified herbarium specimens using dichotomous keys PROFESSIONAL EXPERIENCE
Back Office Manager and Clinical Research
Coordinator
Clear Dermatology & Aesthetics
Center Scottsdale, AZ April
2014-present
● Responsible for comprehensive training of medical assistants, including use of EMA and Advanced MD
● Ensure all aspects of back office lab are HIPAA, CLIA and OSHA compliant
● Complete inventory control and weekly supply ordering
● Act as a liaison between patients and staff to address and/or resolve problems, inquiries and concerns
● Responsible for recruiting patients, screening, and enrolling eligible patients into trials
● Dispense study drugs to patients, completing drug accountability logs
● Collaborate with study sponsor monitors
● Collect and report AEs/SAEs to sponsors and IRB, and answer queries from sponsors and CRO on a timely manner
● Assist monitors with Action Items resolution
● Maintain and update patient records for source verification during monitoring visits
● Assist in submitting IRB continuing review reports for different trials and retrieving proper regulatory documents per IRB and monitors' requests.
● Responsible for completed data capturing on paper CRFs, eCRFs, and various Electronic Data Capturing Systems
(EDC) per individual sponsoring pharmaceutical company guidelines. Patient Care Specialist/Medical Assistant
Dermatique- Scottsdale, AZ
Nov. 2013- April 2014
● Efficiently manage the front desk utilizing NextGen, Zoc Doc, and Easy Referrals to schedule and check in patients
● Verify insurance eligibility, obtain prior authorizations, and collect patient payments such as copays and deductibles
● Assist physician with patient care procedures including Mohs surgery, biopsies, cultures, and treatment of acne and rashes
● Work in Mohs laboratory to process tissue specimens for physicians
● Assist physician with cosmetic injections such as: Sculptra, Juvederm, Restylane, Belotero, Radiesse, Botox, Xeomin etc. Trained on Ultherapy treatments
Office Team Leader/Lead Mohs Surgical
Assistant/Medical Assistant Beatrice Keller
Clinic- Sun City West, AZ
Dec. 2011- Nov. 2013
● Responsible for front office management including: greeting and scheduling existing and new patients for treatment, purchasing supplies and answering phones
● Identified delays with patient treatment and implemented process improvements to increase overall patient satisfaction
● Set up surgery rooms using sterile techniques, prepared patient for surgery, and assisted physicians in various surgical procedures including
Mohs
● Worked in Mohs laboratory to process tissue specimens for physicians
● Worked with patients, hospitals, and physicians to obtain medical clearance prior to scheduling surgery
● Posting surgeries with the hospital and coordinating with surgeon's schedule
● Ensured physician had all equipment and materials ordered and ready prior to surgery
● Provided patients with information explaining hospital admission policies, time of admission, and preparation needed for surgery
Medical Assistant/ Assistant Office Manager
and Residency Coordinator
Advanced Desert
Dermatology-
Peoria, AZ Aug.
2010- Sept. 2010-
Externship sept.
2010- Dec. 2011
● Efficiently managed the front desk in areas of computerized processes utilizing NexTech and EMA to handle scheduling, medical records, and insurance claims
● Assisted physicians with patient care procedures that included Mohs surgery, biopsies, and a broad scope of pre-cancerous conditions, cultures, and treatment of acne and rashes
● Prepared patients/rooms for surgery, physical examinations; interviewed patients to obtain medical histories; explained treatment procedures; sterilize equipment and properly dispose of contaminated supplies
● Performed treatments such as chemical peels, microdermabrasions, Photo dynamic therapy, and UVB light treatments