Management Information Technology
Resume:
AMOS MANLEY
********@*****.***
Professional Summary
Information Technology professional with 25+ years of IT experience covering the entire software lifecycle (requirement gathering through operations) in the Telecommunications, Financial - Banking and Wholesale Financing industries.
Highly skilled in utilizing diverse hardware and software platforms with a strong sense of commitment and motivation; the ability to make responsible decisions, resolve problems and meet deadlines; self motivated; excellent interpersonal skills; and exceptional customer focus.
Technical Summary
Software: Eclipse, Selenium, HP/Mercury LoadRunner, HP Quality Center (Application Lifecycle Management), AIX, IBM MVS/370, MVS/XA, MVS/ESA, OS/390, CICS, TSO, VTAM, TCP/IP, Microsoft Visual Basic, REXX, EasyTrieve, COBOL, COBOL II, JCL, RPG III, REXX, UNIX, HTML, SQL, PLSQL, ColdFusion, JAVA, POSTMAN, JIRA, Confluence, Customer First (defect tracker)
Web testing tools: SoapUI, Webload, Selenium, Eclipse
DataScan Applications: Wholesale Management System (WMS/WI) and Dealer Access System (DAS/WiRE) (IU Interface)
TP: Sales and Services and TELLER, ALSCOM, FIS Core Banking Applications.
Hardware: IBM compatible PC’s, operated and monitored IBM Mainframes from S/360 through z/series, 3270, 3704/3705/3725, IBM 3600/3614, Data General and Tandem systems, Storage tech.
Professional Experience
DataScan Technologies (IT People Corporation), Alpharetta, GA (April 2011 – Present)
QA Analyst/ Lead, Consultant
Develop and execute test plans / cases and manual /Automated (ALM) test scripts on business requirements and functional & technical specifications.
Derive process flows and test collateral where little to no documentation is available.
Execute full system and regression test via UI and Automation processes.
Review and advice BAs/ development on possible changes to Use Case (UC)/ FODs for project focused use.
Provide input from end users prospective that may have an impact on various User Cases/Functional Overview Documents and Software Requirement Specifications documents (Client specific).
Identified and entered problems found during test execution and reviews based updates on various Functional Overview Documents and Software Requirement Specification documents.
Conducted internal Software Requirement Specification reviews and training.
Participated in functionality/requirements workshops / training sessions for various functions.
Participated in calculating enhancement based estimates.
Provide training to team, management and the end users when requested.
Systematically record, communicate and track all tests, including open defects or issues in JIRA/
Supported UAT/ Production activities.
Solid Back-end testing experience in writing and executing SQL Queries.
Created and executed automation scripts via Eclipse (Selenium - JAVA).
Execute API integrated testing (both internal and external) (POSTMAN).
Worked in both waterfall and Agile environments (Participated in Daily/Weekly Standup meetings)
Fidelity Information Services (formerly Alltel Information Services)
Fidelity Information Services (AllSoucre PPS), Atlanta, GA (June 2010 – January 2011)
Automated Tester V, Consultant
Develop and execute test plans / cases and manual/ Automated (HP) test scripts based on business requirements and functional & technical specifications
Derive process flows and test collateral where little to no documentation is available
Execute full system and regression test
Systematically record, communicate and track all tests, including open defects or issues in JIRA/Confluence
Understand and document the system performance impact, if occurs
Enlist and mentor other members of the applications and project teams for testing activities when needed
Participate in estimation of level of effort required for Testing
Understanding of relevant business processes and applications
Fidelity Information Services, Atlanta, GA (June 2007 – October 2009)
SR QA Engineer, Performance Engineering Team
Created and reviewed test plans and error reports, test cases and manual test scripts for web based Java/C++ and mainframe banking applications.
Converted 1200 manual test scripts into 900 automated processes (scripts) using HP/Mercury Load Runner and Quality Center.
Performed regression, unit, UAT, functional, performance, integration, system, white box and black box testing for Ally Bank (web based) and core.
Wrote complex SQL queries to access data from SQL Server and Oracle databases for data validation and testing purposes.
Ensured accurate and proper application functionality in dev and client site.
Provided documentation to the development team on system performance for possible modifications.
Identified, interacted and communicated with team leaders/project teams to determine or provide test requirements and acceptance criteria (entry and exit).
Participated in product design reviews provided input on functional requirements, product designs and schedules.
Reviewed software documentation to ensure technical accuracy and compliance.
Interacted with clients/customers where needed to verify data and system requirements.
U.S. Army (Active Duty) (June 2004 – June 2007)
Master Sergeant (Now Retired as of Nov 2007)
Master Sergeant (E8), Logistical Command and Operations NCOIC (team leader 120 persons).
Fidelity Information Services, Atlanta, GA (July 2003 – June 2004)
Senior Development Analyst and Business Consultant (PM)
As Business Consultant to Whitney Bank and Bank North, acted as liaison between the clients and Fidelity, translating client identified requirements.
Supervised an offshore team of four (2 developers and 2 testers) in India.
Provided requirement documents, development, test cases, and support, using our Carleton DocPrep document sub-system (web based)(loans).
Provided development, documentation, UAT testing, training, and consultant work on ALSCOM for Bank North.
Provided BA/QA analysis and QA testing for client specific enhancements.
Provided developmental and QA consultant work on Cingular’s market conversions for Philadelphia and Puerto Rico in the areas of GSM and Billing (charges and payment history).
Alltel Information Services, Atlanta, GA (July 2002 – July 2003)
Senior Development Analyst
Analyzed, enhanced and supported TELCOM’s Billing System (Mainframe) Applications.
Assisted TELCOM clients in resolving identified issues.
Clarified the Volume Discount process for Core and TELCOM clients.
Assisted with the development and testing of Virtuoso II Release 2.0, 3.0, 3.01 and 4.0.
Worked on enchantments for ALSCOM core application.
Alltel Info Services, Atlanta, GA (June 1997 – June 2002)
Senior Conversion Specialist & BA, Pricing Strategy
Converted Service Plans, Features – (Monthly Recurring Charges), Other Charges and Credits and Mobile Number Changes (ESN, Mobile Status Changes and Mobile History) from Legacy System to Virtuoso.
Data Mapping from Legacy (source system) to Virtuoso.
Maintained data integrity between both systems.
Verified test results and resolved any identified issue relating to Pricing Functional area.
Supported the following AIS applications: Savings/Time, Impacs, Online Collections, Financial Management System, Commercial Loans, Teller and Voice Response.
Training
Dale Carnegie, Atlanta, GA, Business Management Courses, 1997.
Oracle University – DBA Administration, 2001
The Neal Whitten Group, Leadership, Accountability, and You, January 2005.
Non-Commission Officers Academy (Leadership Army), 2006.
Currently enrolled in St Leo Univ - Business Management – Technology Management.
Education
Scott Community College, Bettendorf, IA, AAS, Business Computer Programming, 1996.
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