Technical Support Customer Service
Resume:
Jason Rudin
**** ********* *** **, ** *****
**********@*********.***
OBJECTIVE
Network Administrator / Technical Support
A computer technician/ support position using proven technical skills.
PROFILE
Extensive experience with Microsoft Windows, Microsoft Office, Microsoft Exchange and System Management Software.
Network and phone cabling, tracing, termination. AV system installation
PC, laptop, cell phone repair.
Knowledge of PC setup/repair and installation, as well as various installation and testing of Local and Wide area Networks.
Experienced in sales, system-operations training, customer service, problem solving, end user support.
EMPLOYMENT
Doctor Office IT
Network Administrator
Responsible for onsite and remote software and hardware repair for Chicagoland area small to medium businesses. Installation of PC, printer, server, firewall, VPN, various network equipment.
Pheonix Tech Solutions
Lenova Engineer Specialist
Responsible for all hardware / software / Bios updates and repairs for large scale deployments for end users.
Backplane Inc. Winfield, IL
2015 - present
2013-Present
Computer Administrator / Business Development / Technical Support 2002-Present
Responsible for maintaining school district network. Resolving classroom pc, mac, and thin client issues. Updating and securing content filter, exchange server. Implementing and training of various administrative and testing software for entire school District.
Liptak Dental Services 2012-Present Field Technician
Maintain multiple site networks. Repair hardware/software issues. Train users on new software and hardware. Install and monitor backup systems on site and remotely.
Fast Teks, Naperville, IL 2010-2012 Computer Repair / Sales
Computer Repair Sales. Perform virus removal, PC and laptop upgrades, software and hardware installation and testing. Install and repair local and wide area networks.
A. Adecco, Racine, WI
2007
Various Computer Administrative and support Duties
Responsible for maintaining school district network. Resolving classroom pc, mac, and thin client issues. Updating and securing content filter, exchange server. Implementing and training of various administrative and testing software for entire school District.
Migrate / install / support software for SC Johnson
Gained experience in system operations and various types of hardware and software.
College of Dupage, Business / Information Technology Courses
A+ Certification 2002
VOIP Certification 2010
Illinois Low Voltage Certification 2010
Lenova Engineering Certification 2012
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