Customer Service

Location:

Posted:

April 09, 2017

LaCole Boston

Houston, TX **050

************@*****.***

Objective

To obtain a career with a company with potential growth, I am willing to bring my expertise and train to any experience.

Employment

Boasso America

Terminal Dispatcher 01/2017 - Present

*Dispatch driver tanks (Barbour Cut, Bayport, BNSF, UPRR)

*Trace Tanks

*Create Mount List for Next Day Dispatch

*Email Customers about Tank Issues

Global Waste USA 08/2016 - 12/2016

Dispatcher

Republic Services 09/2014 – 07/2016

Dispatcher (ALL LOB’s) Roll Off, Frontend, Residential

*Create, End & Close, Debrief, and Print Routes

*Enter all overloaded photos and charge customer

*Make sure all DOT logs and VCR/DVR were filled out correctly and turned in on a daily basis

*Make sure all driver had proper PPE daily

*Spoke with customer to ensure that service was completed

*Worked daily with InfoPro

*Dispatched miss p/u’s, extra p/u’s and exchanges

Republic Services 12/2012 – 09/2014

Dispatcher (Commercial)

*Create, End & Close, Debrief, and Print Routes

*Enter all overloaded photos and charge customer

*Make sure all DOT logs and VCR/DVR were filled out correctly and turned in on a daily basis

*Make sure all driver had proper PPE daily

*Spoke with customer to ensure that service was completed

*Worked daily with InfoPro

*Dispatched miss p/u’s, extra p/u’s

Republic Services 02/2011 – 12/2012

Scale Operator

*Scaled in over a 100+ trucks a day

*Make sure load was incompliance with HAZ requirements

*Make sure that loads had the proper paperwork for the dump (Manifest, Routesheets)

*Visual scan load to make sure no flammable materials was inside

***REFERENCE AND RECOMMENDATION LETTER UPON REQUEST***