Service Technical Support

PROFESSIONAL SUMMARY

SKILLS

ADDITIONAL INFORMATION

WORK HISTORY

GABBY ORTA

Rosharon, TX 77583

Home: 832-***-**** - *********@*****.***

HVAC and Refrigeration Supervisor skilled at communicating with vendors, team members and customers. Excellent organization skills and ability to manage multiple time-sensitive projects. OSHA Certification

Universal EPA Certification

HVAC and refrigeration master license

Computer proficient

Microsoft Office proficient

MSDS knowledge

Customer-focused

Focused on safety

Electrical and pneumatic controls

EPA requirements knowledge

Blueprint interpretation

Authorized to work in the US for any employer

Passport

TWIC Card

NFPA70-E Certified

NCCER Certified Electrical & HVAC

Leadership Certificate

06/2016 to Current HVAC & Refrigeration Foreman

Kellogg Brown & Root – Al Taquaddam, Iraq

Plan, schedule, and coordinate the operation, maintenance, and repairs of HVAC and refrigeration equipment for all facilities.

Analyses general performance of the HVAC section, implements corrective actions, improvement and produces reports to site management. Review plans and specifications on construction projects and maintain a prioritized list of HVAC systems or equipment nearing end of life cycle for replacement. Ensure adequate resourcing and training of HVAC & refrigeration technicians to meet site needs and provide technical support to customers.

Maintain and repair comfort cooling HVAC and process refrigeration cooling according to industry and EPA guidelines utilizing in-house technicians and outside services. Serve as site Subject Matter Expert (SME) for all comfort cooling and refrigeration. Develop and implement Planned Preventative Maintenance (PPM) schedules and task plans for comfort cooling equipment based on current and historic failures and re-work evaluation. Provide cost analysis of repair/replace to equipment owner utilizing historic failures and re-work evaluation.

04/2014 to 06/2016 Shop Operations Supervisor

Aggreko – Pearland, TX

Plan, schedule, and coordinate all maintenance, repair, overhauls, and retrofits for facilities and equipment to include HVAC, chillers, power generation, oil free compressors, and electrical distribution.

Conducts daily toolbox & safety meetings with technicians to ensure safety compliance within the organizations.

Reviews and approves timesheets and ensuring effective and efficient use of labor. Coordinates contract labor associated with shop support and/or job execution Ensures the timely maintenance, availability and reliability of fleet for deployment. Ensures accuracy of Fleet Readiness, Utilization, inventory, and other related information Schedules and coordinates the appropriate and timely deployment of fleet and staff. Manages Fleet repairs and driving improvements related to fleet quality and reliability for ensuring compliance with ISO 9000 standards.

Accountable for delivery on all KPI's such as sets in service, on-time service completions, retrofits, oil sampling and requisitions and provide purchase orders for supplies, parts, equipment and fleet.

Reviews, approves, and closes service orders through M3 (Movex) and execute customer contracts and delivers service in accordance with company procedures. Drives adherence to business practices and cost controls to ensure profitability. 01/2013 to 04/2014 HVAC & Electrical Systems Supervisor Mighty M Construction – Angleton, TX

Plan, schedule, and coordinate daily assignments to HVAC technicians, including preventative maintenance, installations, and repairs. Estimate/order HVAC and electrical equipment and supplies and ensure proper procurement for a timely delivery.

Conduct routine inspections of all HVAC and electrical systems for proper operations and maintenance.

Review plans and specifications on construction projects Maintain a prioritized list of HVAC systems or equipment nearing end of life cycle for replacement. Ensure a positive work environment for employees for maximum productivity and follow all EPA, OSHA, and building codes for installations.

Inspected and tested refrigeration systems, safety devices and controls. Closed out all work orders after verifying completion and reporting any discrepancies. Supplied technical support to customers.

11/2011 to 01/2013 HVAC & Refrigeration Supervisor Zachry Industrial – Ineos Chemical Plant

Supervise and manage operation and productivity of Electrical, HVAC, and refrigeration personnel.

Plan, schedule, and coordinate work orders through SAP. Ensure all work orders are properly processed in the SAP maintenance system. Monitor jobs to ensure quality and compliance with Ineos BOP standards and update HVAC records to ensure acceptable work performance level. Plan, schedule, and manage daily inventory/parts department to ensure appropriate inventory turns and track and report key performance indicators for the department. Conduct routine inspections of all HVAC and electrical systems for proper operations and maintenance.

Serve as site Subject Matter Expert (SME) for all comfort cooling and refrigeration.. Develop and implement Planned Preventative Maintenance (PPM) schedules and task plans for comfort cooling equipment based on current and historic failures and re-work evaluation. Provide cost analysis of repair/replace to equipment owner utilizing historic failures and re-work evaluation.

Directed planning, budgeting, vendor selection and quality assurance efforts. 08/2010 to 11/2011 Refrigeration Supervisor

Dyn-Corp Int'l – Kandahar, Afghanistan

Installed software, modified and repaired hardware and resolved technical issues. Identified and solved technical issues with a variety of diagnostic tools. Worked with construction administration consultants to plan field observations on schedule. Determined the project schedule, which included the sequence of all construction activities. Provided safety kits to all construction personnel, which complied with safety protocols for the job site.

Directed planning, budgeting, vendor selection and quality assurance efforts. Defined clear targets and objectives and communicated them to other team members. 09/2009 to 12/2010 Facilities Lead Tech

NES Global – Baghdad, Iraq

Supervise the maintenance, repair, construction, and operation of facilities to ensure cost effective and reliable support.

Track all work orders and service orders to completion. Assist with the preparation of reports with DynCorp organizations and customers to comply with various laws, company policies, and standard operation procedures. Coordinate with business maintenance groups and facility tenants to properly plan jobs including job scope and timeline, reducing impact on HVAC comfort cooling losses and building populations.

Serve as site Subject Matter Expert (SME) for all comfort cooling. Develop and implement Planned Preventative Maintenance (PPM) schedules and task plans for comfort cooling equipment based on current and historic failures and re-work evaluation. Provide cost analysis of repair/replace to equipment owner utilizing historic failures and re-work evaluation.

Communicate work status with service providers, originators, and facility tenants in a timely manner.

Improve overall reliability and decrease cost of all comfort cooling systems and associated equipment based on historical data and rework evaluation. 06/2006 to

09/2009

HVAC Master Mechanic

Lear Siegler Services – Baghdad, Iraq

Operates and maintains stationary engines and mechanical equipment such as air compressors, generators, motors, and turbines to provide heating, ventilation, and air-conditioning for buildings and industrial processes. Reads meters and guages or automatic recording devices at specified intervals to verify operating conditions.

Records data, such as temperature of equipment, hours of operation, fuel consumed, temperature or pressure, water levels, analysis of flue gases, voltage load and generator balance.

Adjusts manual controls or overrides automatic controls to bring equipment into recommended or prescribed operating ranges, switch to back-up equipment or systems, or to shut down equipment.

Inspects and maintains equipment.

Applies advanced skills in operating and maintaining chillers, steam turbines, boilers, air compressors, and all associated pumps, piping, pressure vessels and cooling towers. 01/2005 to 06/2007 Facilities Operations: HVAC Technician Kellogg Brown & Root – Balad, Iraq

Assists the project team by input to identify key success factors, timing of design and procurement deliverables, and establishing common work breakdown structures. Provides leadership to cause the creation of organizational structure and processes required to fully execute the requirements of services and is responsible for the execution of HVAC services, quality, subcontractor performance, and construction cost. Evaluates HVAC service execution for compliance to contract, design data, schedule, cost budgets, and quality, advising the project team of status, issues, impacts, risk, and cost influence factors on to go scope.

Monitors the implementation of safety orientations safety indoctrinations and gang box meetings and provides coaching for improvement.

Monitors crews for organizational structure sizing crew mix ratios and wage compliance. Reviews and monitors cost and man-hour budget for installation process and develops a staff facilities equipment and tool requirement plan.

EDUCATION

05/2003 to 12/2004 Refrigeration Technician

Petro-Chem Refrigeration – LaPorte, TX

Perform Lockout Tagout Procedures and comply with EPA and OSHA guidelines. Service and maintain HVAC amp; Refrigeration systems, replace defective parts, motors and compressors as needed.

Obtain quotes on parts, equipment pricing and delivery from vendors and order as needed. Communicate with Job Representatives on statuses on special projects, system replacements, etc.

Comply with Industrial Hazard Communication policies and procedure. Analyze equipment and decide best approach for proper functioning Ensures refrigerant recoveries following Environmental Protection Agency (EPA) guidelines. Maintain and repair comfort cooling HVAC and process cooling according to industry and EPA guidelines utilizing in-house technicians and outside services. Ensures proper maintenance and repair of ventilation equipment, Lab Hoods, Lab Chillers, and appliances.

Coordinate with business maintenance groups and facility tenants to properly plan jobs including job scope and timeline, reducing impact on HVAC comfort cooling losses and building populations.

Serve as site Subject Matter Expert (SME) for all comfort cooling equipment. 05/2000 to 05/2003Refrigeration Specialist

Gulf States Inc. – Freeport, TX

Ensures refrigerant recoveries following Environmental Protection Agency (EPA) guidelines. Maintain and repair comfort cooling HVAC and process refrigeration cooling according to industry and EPA guidelines utilizing in-house technicians and outside services. Ensures proper maintenance and repair of ventilation equipment, Lab Hoods, Lab Chillers, and appliances.

Investigated major malfunctions and breakdowns of heating, refrigeration and air-conditioning systems.

Inspected and tested refrigeration systems, safety devices and controls. Calibrated permanent and portable environmental monitoring equipment. Reviewed the work of external and internal contractors to guarantee consistency with quality and safety standards.

Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.

2015 Bachelor of Science: Industrial Management

Brazosport College - Lake Jackson, TX

2013 Associate of Applied Science: Electrical Technology Brazosport College - Lake Jackson, TX

Current MBA: Project Management

Capella University - Minneapolis, MN

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