Customer Service Supervisor

Lawrence Liu

** ********** **.

Daly City, CA ***14

415-***-****

********.*******@*****.***

Objective:

Find a job in biological research field to learn and gain lab and work experience

Personal Qualifications

- Fast worker - Friendly - Very quick learner

- Ability to multi-task - Flexible - Complete tasks efficiently

Technical Skills

- Able to follow directions - Efficiently use Excel, Word and other laboratory programs

- Ability to speak multiple languages - Conduct chemical reactions/ genome sequencing

Education

Terra Nova High School, Pacifica, CA, 8/2006 – 5/2010

University of California, Merced, B.S. Biology with Molecular Emphasis, Psychology Minor 8/2010-12/2016

Accomplishments

-Volunteered at Lipman Middle School to tutored the students

-Able to speak Mandarin, Cantonese, Burmese and understand basic Spanish

-Served as the Terra Nova High School Badminton Team’s captain and assistant coach for 2 years.

-Started a carbon fiber parts manufacture business

Work Experience

Carbon Envisions, Merced, CA 6/2016 – Present

Owner

-Manufacture/ Produce carbon fiber overlay parts for vehicles of choice, take customer orders, assist customers with products, manage workers

CVS Pharmacy, Merced, CA 3/2015 – 10/2016

Store Associate

-Organize store, run cash register, assist customers with counter top items and medications and inventory.

Supervisor: Josh: 209-***-****

Hollister, Daly City, CA 12/2013 – 12/2015

Model/ Store Representative

-Organize clothes and store, greet and assist customers with clothing, cash register and opening and closing the store with managers and other store associates.

Supervisor: Alana 650-***-****

Kohl’s, Merced, CA 11/2014 – 01/2015

Store Associate

-Folded clothes and kept the store organized, assisted customers with any needs in the store and cash register.

Supervisor: Laurie 209-***-****

Animal Medical Center, Merced, CA 08/2014 – 09/2014

Lab Technician

-Preparation and sanitation of surgical tools, cleaning up animals and kennels, taking care of animals for boarding or post-surgery.

Supervisor: Anita 209-***-****

Jack in the Box, Merced, CA 03/2013 – 05/2014

Team Associate

-Help prepare food for customers, take food orders, clean up the restaurant

Supervisor: Viviana 209-***-****

Fusion Café, Merced, CA 03/2012 – 04/2013

Barista/ Supervisor

-Made Boba drinks and food for customers, ran cash register, cleaned up the restaurant and kitchen, preparation of food, help run restaurant and assist other employees.

Supervisor: David 614-***-****

Under the Golden Gate, San Francisco, CA 05/2011 – 08/2011

Store Associate

-Ran the cash register, received all the shipments, provided customer service, organized shop by folding clothes, dusting and sweeping, closing the shop, restocked goods in the store

Supervisor: Dalia Garcia 415-***-****

Bay Badminton Center, Burlingame, CA 06/2008 – 07/2008

Badminton Coach

-Organized, communicated and taught the students of Bay Badminton Center the concepts and techniques of playing badminton

Supervisor: Victor Lo 650-***-****

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