Administrative Assistant Customer Service

RENE A. GROSS

**** *. ***** ******* * Cell: 812-***-****

North Vernon, In 47265 Email: **********@*****.*** Administrative Assistant Professional

STRATEGY LEADERSHIP EXECUTION

An Aspiring Administrative Assistant that is outgoing, friendly, honest and dependable. I have the comprehensive experience in managing client relationships, providing exceptional customer service with the ability to resolve complex problems quickly and efficiently. I am detail-oriented and highly-organized professional with the ability to learn new skills quickly. Track record of success working in fast-paced and high-pressure academic and business settings; proficient at overcoming challenges and adept at winning the trust and confidence of clients with the experience to manage and deliver projects on time. Superb problem solving and relationship-building skills; excels in challenging-driven environments.

Areas Of Expertise

Business Communication

Critical Thinking & Writing

Organization

Data Entry

Microsoft Office

Excel, Word, Outlook

Customer Service

Office Administration

Advanced Word Operations

Team Management

Strategic Planning

Medical Terminology

Professional Experience

NVIC, NORTH VERNON IN 2 014-2014

ADMINISTRATIVE ASSISTANT TO PRODUCTION GENERAL MANAGER

Responsible for updating charts with current production numbers.

Responsible for assisting Production General Manager with daily tasks.

Entering daily inventory of parts.

SEYMOUR SCHOOLS, SEYMOUR IN 2 012-2013

SUBSTITUTE TEACHER

Responsible for carrying out the lesson plan for the day/days.

Responsible for managing 20 or more children at one time.

Tracking children’s behavior on a daily chart.

Provide help to colleagues.

HILEX POLY, NORTH VERNON IN 2 008-2010

ASSISTANT LEAD OPERATOR

Responsible for extrusion operations management, including staff management, problem solving, and data entry.

Ensure safety of all employees.

Planning of material changes.

VALEO SYLVANIA, SEYMOUR IN 2006-2007

LINE LEAD/ASSEMBLER/INSPECTOR

Responsible for all machines, good working conditions.

Managed assembly on head/tail lamps.

Responsible for quality product was produced.

Responsible for packaging final product.

Education & Training

ADMINISTRATIVE ASSISTANT AAHCA, U NIVERSITY OF PHOENIX, SEYMOUR, IN, D ECEMBER 2010

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