Microsoft Office Project Manager

Daniel Pina

* ********** **** #*** *********, MA 01821 978-***-**** *******@*****.***

Technical Skills

Linux System Administration (Red Hat 7, CentOS 7, Ubuntu 14.04)

Experience with user and group management administration and permissions

Worked on installing and configuring virtual servers along with iso image using KVM, VMWare ESxi, and Virtual Box

Deployment and administration of monitoring systems such as WMI, SNMP, Nagios

Configured servers for NFS, FTP, SSH, Webb services – Apache and HTTP, DHCP, and NTP

Experience in patching Linux server’s using the yum and apt-get update command

Checking the kernel using uname, lsmod, modinfo and sysctl command

Devised strategies for Disaster Recovery Management (DR), including planning and designing servers for back up, recovery and archival of server / database information

Create raid array drives using mdadm utility

Worked on Disk and File system management through Logical Volume Manager (LVM) on Linux

Monitored user, hardware and Software interuptions along with Cpu memory with TOP

Killed processes by using the 9 different forms such 9 skill, 15 terminate, 18 continue and 19 stop.

Data Analysis:

EXCEL – VLOOKUP, formula development, Pivot Table generation, and Pivot Reporting

Minitab – Statistical Analysis

MATLAB – Mathematical Modeling, Statistical Analysis,

Virtualization:

VMWARE Workstation 11, VMWARE ESxi Server KVM, Virtural Box

Programming and Scripting Languages:

ANSI C, C++, MATLAB, MATLAB, LABVIEW, Python, Bash Shell, Shell, GDB

PC Hardware repair:

Desktops and Servers – Dell, HP, Lenovo

Database:

MySQL, Oracle

Ticket Systems, BPM Software, and Office Suite:

Bugzilla, Microsoft Project Manager, Sales Force, Microsoft Office

Professional Experience

Desktop Support II Mount Auburn Hospital

Cambridge, MA March 2017 – April 2017

Assisted the IS department and EPIC implementation team to setup workstations and run test scripts on all hospital computers.

Deployed OS images, applications, and desktop environment modifications using packages via a Dell Kace K2000 Server.

Setup user accounts in Active Directory

Imaged and encrypted workstations and laptops in compliance to HIPPA, FDA and EPIC

Configured and installed monitors, printers, scanners and label printers

Perform the Installation, maintaining, and troubleshooting personal computer LANs and associated peripheral equipment, including upgrade to hardware and software.

PC Technician World Wide Tech Services

Tewksbury, MA April 2015 – July 2015

*three month assignment to work for HW Staffing as a temp

Responsibilities

Set up and managed group policies using Active Directory

Provide remote IT support to clients via phone, email, and remote communication methods.

Monitored daily operation of on-line and batch processing computer systems.

Maintained hardware and network problem repair log via ticketing system.

Perform the Installation, maintaining, and troubleshooting personal computer LANs and associated peripheral equipment, including upgrade to hardware and software.

Diagnosed peripheral and network failures and repairs or replacing equipment as needed.

Interact effectively with the Help Desk to resolve reported PC and LAN problems.

Tests and configures all personal computer hardware connected to HIS, through LAN.

Jr. Systems Admin University of Massachusetts Lowell

Lowell, MA September 2005–May 2011

Responsibilities

Installed and supported various business and Scientific applications such as Microsoft Office, MiniTab, LabView, MATLAB, Mathematica, and Solid Works.

Deployed OS images, applications, and desktop environment modifications using packages via a Dell Kace K2000 Server.

Assessed the need for workstation upgrades and developed deployment strategy.

Set up, configured and installed desktops and laptops for new hires/students and created user accounts (email and network).

Installed and supported enterprise-wide applications such as: Windows, MS Office, MS Outlook, and Symantec Endpoint. •

Maintained accurate PC, printer, software and LAN equipment inventory through inventory tracking software and vendor services.

Other Professional Experience

Substitute Teacher Arlington Public Schools

Arlington, MA November 2016 – April 2016

Long-Term Substitute Science Teacher Lawrence Public School

Lawrence, MA August 2016 – November 2016

Recorded attendance and grading using Powerschool and Teachpoint.

Taught four class sections of Anatomy and Physiology and one section in Conceptual Physics.

Home Health Aide Always Step Above Home Health Care

Andover, MA June 2016 – September 2016

Supporting patients by providing light housekeeping and laundry services

Preparing and serving meals and assist patients with their day to day errands

Assist patients by providing personal services, such as, bathing, dressing, and grooming.

Asset Protection BestBuy

Burlington, MA September 2015 – March 2016

Monitor the store for potential security risks and alarm function.

Protect against fraudulent activity and documented incidents properly when necessary.

Supported and troubleshoot Windows and MS Office products

PC Hardware troubleshooting

Math Teacher Catholic Volunteer Network (CVN) - Escuela Basica Isabel La Catolica

Cayetano Germosén, Espaillat, Dominican Republic May 2011 – March 2015

Responsibilities

Tutored 5 groups (each group consisted of 15 students) of fourth and fifth graders on math concepts, test preparation, and homework help.

Cleaning Laboratory Specialist University of Massachusetts Lowell – Toxics Use Reduction Institute

Lowell, MA September 2008 – May 2009

Provided industrial cleaning assistance to Massachusetts businesses.

Worked with companies and other lab staff and students to identify, test, and assisted with the implementation of safer, effective alternative cleaning chemistries and processes.

Documented work and project results via Access Database, Technical Reports, and Laboratory notebook.

Supported laboratory operations and maintenance.

Collaborated with other TURI programs to design and implement toxics use reduction activities

Education

University of Massachusetts Lowell – Lowell, MA

Dual Bachelors of Science in Physics and Mathematics May 2011

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