Active Directory Manager

GOWTHAM 678-***-****

PROFESSIONAL SUMMARY

Having around 7 Years of IT Experience in CITRIX, VMware & WINTEL administration.

Installation, Configuration and Administration of Citrix Metaframe Presentation Server 3.0/4.0/4.5, XenApp 4.5/5.0/6.0/6.5/7.6/7.8.

Experience in XenServer 5.6 SP2/6.0/6.5.

Experience in Xendesktop 5.6/7.6/7.8.

Experience in Provisioning server 5.6 sp2/6.0/7.6/7.8.

Migrating from Citrix Xenapp 4.5/5.0 to 6.0/6.5/7.6/7.8.

Experience in Netsclaer vpx/mpx.

Experience in Edgesight 5.3/5.4.

Enabling Web Access and Securing Access to Published Applications and content.

Created Packages using Installation Manager and deploy those packages to different Citrix Servers.

Monitoring and Managing Citrix Metaframe Presentation Servers and Citrix Xenapp Servers.

Creating a test Environment in Citrix and VMware for Production Team to test their applications.

Experience in building Windows 2000, 2003, Windows 2008 and Windows 2012 servers Array configurations, Diagnosing server and Updating Firmware.

Experience with HP Prolient DL360 G7, DL380 G6,DL385 G1, DL385 G2, HP Blade Server BL35p,BL460c G6, BL 465c G6, IBM X3650,x3550,x3850,x3455,3655,3755 Series, DELL Power Edge Servers (1650, 1750, 1850, 1950, 1955, 2500, 2600, 2850, 2950, 6400, 6850).

Experience working in large international complex directory environments with experience supporting Windows 2000, 2003 Active Directory (AD).

Experience in VMware ESX Server 3.0/3.5/4.0/5.0/5.5.

Worked on VMware P2V migrations with Platespin and VMware Converter to convert physical machines to virtual machines.

Maintaining the File Server and Print Server and cloning the Desktops on Network in Windows environment.

Microsoft applications including WINS, DNS, DHCP, SQL, printing, Proxy, IIS, Active Directory, Exchange, SMTP, FTP, and Domain Controllers.

Application Support like PeopleSoft, Remedy, Service Center and Maximo.

Worked on On-call Production support 24x7.

Experienced in offshore management, support & maintenance activities.

Excellent communication and interpersonal skills.

TECHNICAL SKILLS

Operating Systems

Windows 2000 Server, Windows 2003,2008 and 2012 Server, Windows 7, Windows NT 4 Server and Workstation, Windows XP, Windows Vista (Professional and Home), Red Hat Linux 9

Networking Protocols

TCP/IP, DHCP, DNS, WINS, Active Directory, Terminal Services, FTP, ICA

Hardware

HP Prolient DL360 G7, DL380 G6,DL385 G1, DL385 G2, HP Blade Server BL35p,BL460c G6, BL 465c G6 IBM X3650,x3550,x3850,x3455,3655,3755 Series, DELL Power Edge Servers (1650, 1750, 1850, 1950, 1955, 2500, 2600, 2850, 2950, 6400, 6850)

Virtualization

VMware ESX 2.01,2.5,3.0 & Esxi3.5,4.0,5.0/5.5,Vmware Infrastructure 2.0/3.0, Putty, Vmconverter, VMware vSphere, VM vCenter server, VMware view, VMware ThinApp, VMware Workstation, VMware Player.

Terminal Application Servers

Citrix Metaframe PS 3.0/4.0/4.5 and Xenapp 4.5/5.0/6.0/6.5/7.6/7.8.

Xendesktop 5.6/7.6/7.8,Netscaler,vpx.mpx

Databases

SQL Server 2000/2005/2008, Oracle8i, 9i, 10g, MS-Access, My SQL

Web Technologies

HTML, PHP, XML

Web Servers

IIS 5.0/6.0/7.0

Mail Servers

Microsoft Exchange 5.5/2000/2003

Remote

Windows Remote Desktop, Dataset’s Remote Control, VNC, Citrix GotoMyPC, LogMeIn.

Tools

Remedy, IBM ISM MAXIMO, DS View, ILO.

EDUCATION

Bachelor of Engineering in Computer Science.

CERTIFICATIONS

Microsoft Certified Systems Engineer (MCSE 2003).

Citrix Certified Administrator (CCA 5.0)

PROFESSIONAL EXPERIENCE

World Bank,Washington,DC Feb 2015 – Till Date

Citrix Administrator

Roles and Responsibilities:

Responsible for maintaining and supporting 800+ servers with about 15000+ users and More than 350 Applications.

Migrate citrix xenapp 4.5 to 6.5/7.6/7.8.

Installed, configured and maintained Citrix Xenapp 6.5 and 7.6/7.8.

Working on XenServer 6.5 and XenDesktop 5.6/7.6/7.8.

Working on Provisioning server 7.6.

Working on netscaler mpx 11500.

Coordinate with Application owners and installed the applications on servers.

Published applications to the end users and assigned permissions to access the Applications.

Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.

Configured alerts for server, Application etc and send the alerts via email, SNMP.

Created Packages Using Installation Manager and deploy those packages to different Citrix servers.

Worked on Streaming Applications.

Solved issues raised in the Citrix Farm related like printers, Applications,Servers etc.

Configured printer properties to use Universal printer drivers provided by Citrix.

Configured Policies in Citrix on Farm level and Server Level.

Worked on Citrix Edgesight 5.3 and 5.4.

By using Edgesight to monitor Device and Users.

By using Edgesight to get Reports.

Creating Templates and Cloning sessions through Virtual Infrastructure Client and vSphere client.

Creating and maintaining the VMware session in Test and Production Environment

Created and documented process for deploying Virtual machines on VMware.

Used HP Smart Start 7.xx and 8.0 to build the Windows server, HP Insight Manger to run Diagnostics to rule out hardware issues.

Teamed NIC’s using HP Teaming software and Broadcom for redundancy during failures.

Worked on Service Request and Project Request assigned by the Team lead.

Active participation in moving the Data Center Migration from one Location to another Location.

Worked on various environments such as testing, implementation, Production support and giving Production support on 24x7 basis (during critical issues).

Environment: Windows 2003/2008/2012, SQL 2005/2008, ESXi 5.0/5.5, Oracle, Citrix XenApp 4.5/6.5/7.6,

XenServer 6.5,XenDesktop 5.6/7.6/7.8, Provisioning server 7.6.

Xerox,Austin,Texas Aug 2013 – Jan2015

Citrix Administrator

Roles and Responsibilities:

Was responsible for monitoring and maintaining Citrix Farms which includes +1000 servers; + 12000 user base and more than 300 various applications.

Migrated users from Metaframe Presentation Server 4.5 to 6.0.

Maintenance and troubleshooting of Citrix Servers.

Publishing the Desktops and Individual Applications according to the Department requirements in the organization.

Installing and updating Citrix Patches on Servers.

Packaging Citrix Applications using Rapid Deployment Tool and Citrix Install Manager.

Installing and maintaining Citrix Web server.

Involved in Migrating from windows 2003 to Windows 2008.

Created Virtual Servers on ESX 3.5 and maintained through Virtual Center Infrastructure Client.

Configured HA, Failover and DRS in VI

Worked on deadline, multitasking simultaneously worked on multiple projects and coordinated with various vendors. Applying Securities Policies.

Worked on Remedy tickets and prioritizing the work as per the SLAs.

Providing users with access rights and permissions for accessing the applications

Coordination/implementation of hardware and software installations and upgrades.

Weekly server maintenance, planning and coordination.

Updated the Manager with a weekly Status reports with the current status, issues and reasons for delays of the applications

Environment: Windows XP/NT/2000/2003/2008, Remedy, Citrix MetaFrame Presentation Server 4.0,Citrix Xenapp 4.5/5.0.,ESX 3.5

Caterpillar, Peoria, IL. Jan 2012 – July 2013

Citrix Administrator

Roles and Responsibilities:

Monitoring & maintaining Citrix Meta Frame 3.0 Farm which includes 650+ servers, 7500+ user base & more than 200 various applications.

Publishing and assigning the user permissions to access the Applications in Citrix Management Console.

Creating the load evaluators for load balance purpose while users accessing the Applications.

Maintaining the file server, application and Print Server.

Maintaining the Print Drivers on Citrix Servers in the Farm.

Created MSI Packages Using Installation Managers and deploy those packages to different Citrix servers.

Created User Accounts, groups and running scripts on production servers.

Assigned local security policies on member servers and standalone servers using RDP

Manage and monitor Active Directory services and group policies.

Worked elaborately on different windows environment that include Windows NT version 4.0, Work Station, Terminal, 2000 and 2003.

Strong Knowledge in creating various objects like User Accounts, Computer Accounts, and Auto logon accounts.

Assigning folder permissions to the users by gathering approval from the group owners.

Worked on HP Open View Service Desk (OVSD) tickets.

Raised tickets for any issues discovered during validation.

Scheduling scripts twice a week and worked extensively on bad server list.

Categorization of server in terms of complexity and effort required to complete the primary system access tasks.

Maintained Templates for easy building of servers in vmware.

Maintained Snapshots for troubleshoots.

Experience with VMware, creating VM Sessions for installing multiple OS and applications.

Working on Ticket process in receiving Incident tickets in Remedy Tool in 24x7 environment.

Created standard operating procedures and process documents for training off shore resources.

Environment: Windows XP/NT/2000/2003, Oracle 8i, SQL 2000, Remedy, Citrix PS 3.0, ESX 3.0.

Capital One,Richmod, VA Jan 2010 – Dec 2011

Citrix Administrator

Roles and Responsibilities:

Installing and Configuring Windows XP/2000/2003 Servers.

Installing patches on all Desktops and servers.

Provide support for Citrix Citrix Meta Frame 3.0 Farm

Worked on Active Directory by creating User Accounts and Groups in Active Directory.

Configuring and Managing the Network Printers.

LAN hardware/software administration, installation and configuration.

Installing virus protection software/ad-wares/spam protection to the network.

Maintaining the Windows servers so that it functions to the full potential.

Updating the technology according to the users' needs.

Providing solutions and assistance to develop a cost-efficient network infrastructure.

Troubleshooting various computer network problems.

Helpdesk support (Hardware and Software) includes assembling of systems and O/S installation, Antivirus installation and updating etc.

Working on the Helpdesk Calls and resolving them within the SLA.

Resolved computer/PC related issues and provided technical assistance to End-Users

Remote troubleshooting and administration of various business specific applications.

Second Level Support function, as well as scheduled 24/7 off hours pager support.

Environment: MS Windows XP/2003/2000/NT/9X, Active Directory, MS Office.

Environment: Windows 2000/2003 Servers, SQL 2000, Citrix PS 3.0,VMware ESX 3.0

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