Kathy Colbourne

*** ** ****

Val Des Monts,, Quebec

819-***-****

aczom3@r.postjobfree.com

EXPERIENCE

The Motivational Learning Co. - Client Services/Admin Apr 2014 - May 2016

Answer emails and calls from clients

Provide information for clients needs

Calculating quarterly taxes

Invoicing

LGT - Assistant

June 2010 - Apr 2014

Data entering

Filing, creating filing system

Creating new documents

Stayed At Home To Start A Family

May 2002 - June 2010

Seized Properties - Assistant to Floor Manager

Feb 2002 - May 2002

Assisting floor manager with daily tasks

Enter cases in system

Filing

City of Ottawa - Team Leader

Dec 2000 - Jan 2002

Team leader for City of Ottawa Amalgamation project Collect and enter old files from City building into new City of Ottawa system

Guide team

SKILLS

Professional phone etiquette

Excellent communication

skills

Articulate and well spoken

Flexible

Accurate to detail

Team player

Filing and data archiving

Pleasant demeanor

Invoice processing

Payroll

Quarterly Taxes

LANGUAGES

English

Canada Post - Analyst Financial Operations

May 1997 - Aug 2000

Locate and verify financial summaries received from franchises to ensure they adhere to set procedures of accuracy and disclosure. Communicate any recurring inconsistencies to Canada Post outlets and/or supervisors

Handle inquiries from franchise outlets/retail representatives Review all computer generated audit documents for errors in calculations

Recalculate and correct any variances in reporting through computer interfacing

Verify banking discrepancies and escalate all inconsistencies to the supervisors for further investigation

Achieve or surpass productivity and accuracy standards within established deadlines, as prescribed by the supervisors Implement and execute all new procedures

Canada Post -Batching Clerk

Dec 1991 - May 1997

Verify and file incoming money orders

Send account statements to outlets

Organize inactive files and send to microfilm

Send monthly money orders to Money Services

Canada Post -File Clerk

Apr 1991 - Dec 1991

File financial summary forms

ISM, Department of Communications - Computer Operator Oct 1990 - Apr 1991

Run computer program and print data as requested by ISM clients ISM, Revenue Canada, Customs and Excise - Clerk

Jan 1988 - Oct 1990

Assist Computer Operators to run programs as requested by ISM clients Responsible for shipping and receiving desk

EDUCATION

Algonquin College - Computer Programming and French Language Courses

1995

Confederation High School - Ontario Secondary School Graduation Diploma

1988

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