Customer Service Data Entry

Objective

Desire a position of Financial Telephone Banking Representative where making the most of convincing power and the aptitude to provide precise information to customers.

Experience

Swiss Chalet, Chatham ON May- August 2016

Greet guests and patrons personally as they enter into the establishment

Receive and record dining reservations on the telephone

Ensure neatness and cleanliness of stations

Maintain clean and organized tables and work area

Order table linens, napkins and other dining room supplies

Access Research, Toronto ON October- March 2015

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Sells additional services by recognizing opportunities to up-sell accounts

Maintains call center database by entering information.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Tim Hortons, Windsor ON June- August 2013

Motivated to provide great service and are sales oriented

Pay attention to details and accuracy in making the perfect coffee

Energetic and have a strong work ethic within a team environment

Positive, friendly and social with guests and team members

Enjoy multitasking and working in a dynamic fast paced environment

Education

First Year- Police Foundations Lambton College, Sarnia, ON September 2016- Present

John McGregor Secondary School, Chatham, ON May-August 2016

Grade 12 OSS Diploma

Skills

Customer service

Flexibility

Problem solving

Positive attitude

Data entry

Contact this candidate