Customer Service Quality Assurance

Karen J. Beccar

*** ***** ****** ***. *** : Glendale, Ca 91201 : 760-***-**** : ********@*****.***

PROFESSIONAL SUMMARY:

Experienced individual with extensive experience in a variety of professions. Versatile team

member who strives towards productivity and accomplishing the goals set for the company

or organization. Recognized by management as organized, punctual and detailed oriented.

SKILLS & QUALIFICATIONS:

Bilingual (Spanish) • Quality Assurance • Exceptional Customer Service

•

• Proficient in 2010 Microsoft Word/Excel/Powerpoint

• Proficient in Administrative/Legal Office Duties • Trained in In Home Care for

Individuals with Physical/Mental

Disabilities

Clerical /Data Entry Experience

•

EMPLOYMENT HISTORY:

IHSS IN HOME SUPPORTIVE SERVICE 2014 Present Home Care

Provider Glendale, Ca Providing care for recipients

with physical and mental disabilities. Assist with all needed daily duties, schedule appointments, clean, run

errands, organize and provide transportation.

CATHOLIC CHARITIES FOOD RESOURCE 2013 2014 Volunteer

Vista, Ca

Warehouse Worker

Receive/Record Inventory. Restock and organized warehouse.

CYNTHIA TAM 2012 Apprentice General

Construction/Landscaping Vista, Ca Assisted contractor with construction

projects on the property. Assisted with labor work remodeling the landscape.

VOLT TECHNICAL RESOURCES 2007 2010 DISNEY

INTERACTIVE STUDIOS Glendale, Ca Quality Assurance

Game tested Disney games on different platforms. Via Internet communications with Producers

and Production team to prepare games before being released out to market.

WALSWORTH, FRANKLIN, BEVINS & McCALL Fax Clerk 2005

THE BUCKLEY FIRM Bankruptcy Case Assistant 2002 2003

ALIRON MARKETING Administrative Assistant 2000 2001

PIZZA HUT Assistant Manager/Delivery Driver 1999 2001

EDUCATION:

UNIVERSITY OF UNIVALLE 1997 1999 Tourism and Hotel

Management Bolivia, South America

CANYON HIGH SCHOOL 1992 1996 GED Diploma

Anaheim Hills, Ca

CERTIFICATIONS:

AAA FORKLIFT 2012

Certified to operate Sit Down Forklift Riverside, Ca

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