Information Technology Air Force

Michael F. Bracht

**** *. ******** **** **********, Indiana 46750 Phone: 260-***-**** Email: **********@*****.***

Network Administration

Troubleshooting

Project Management

Solutions-oriented

Quick Learner

Adaptability

Supervision

Secret Security Clearance

Communications

Professional Profile

Results-driven, detail-oriented Information Technology Professional with demonstrated success towards ensuring the provision of technical expertise to support business requirements including assisting with the analysis of business needs design, implementation of business solutions, user support, system administration and servers, PC and peripherals support. Highly skilled with overseeing networks, as well as providing support for technical aspects of LAN/WAN administration, planning, security, and training to achieve effective technical solutions to meet corporate objectives and priorities.

Highly skilled in remote and on-site analysis, diagnosis, and resolution of complex technology problems

Able to analyze issues and recommend, as well as implement corrective solutions

Extensive experience with installing, configuring, testing, maintaining, and troubleshooting end-user workstations and related hardware and software

Operating Systems:

Windows XP, Windows Vista, Windows 7-8-10, Server 2003/2010, MAC OSX

Voice and Data Networking:

DNS, WINS, DHCP, TCP/IP, LAN, WAN, Network Protocols, WWAN Devices, Routers, Wireless fundamentals, Network switches

Software:

MS Office Suite 2007 & 2010, Kaspersky, Backup & recovery tools

Hardware:

Dell Desktop PC's and Servers, VMware environments

Professional Experience

Transworks, Inc. a Division of Norfolk Southern, Fort Wayne, IN

Senior Network Administrator 2002 to Present

Position Profile: Maintain Windows 2010 servers and back office product, Exchange 2010. Maintain the network infrastructure, email for 450 clients, all PC and desktop support, and server administration. On call 24/7 for response to all issues. Manage system upgrades and rollout new hardware/software. Install programs on-site. Assist end users with resolution of the more complex problems and applications. Verify all Windows updates and security patches.

Triple Crown Services, a Division of Norfolk Southern, Fort Wayne, IN

Windows NT Administrator 1997 to 2002

Position Profile: Facilitated all backup and restore procedures for Windows NT. Managed Microsoft back office products including SMS Administration, Exchange Administration, and SQL Server. Supervised 2 helpdesk employees and assisted with Help Desk calls for 300 end users for problem resolution. Established and maintained maintenance agreements on equipment. Installed, upgraded, and maintained servers.

Additional Technical Expertise and Experience Prior to 1997 Available Upon Request

Military Experience

United States Air Force – Eglin, AFB, FL - Aircraft Control and Early Warning Radar Technician, 1981 - 1985

Education &Training

ORION, Ltd

Macintosh Computer Operations, 1992 – Military Police Training

Litton Saudi Arabia, Ltd

Instructor Techniques of Training, 1987

Defense Acquisition Radar (DAR) Test Tech School. 1986

United States Air Force

Advanced Radar Ultra Low Side Lobe Antenna (ULSA) School, 1984

Electronic Technical School, 1981

Huntington North HS

Diploma

Contact this candidate