Project Manager Engineer
Resume:
Zendre N. Simmons
**** ******** ***** *****, ******, NC 27703
*******@*******.***
PROFESSIONAL PROFILE
Technical Project Manager and Computer Engineer, with 18 years of experience, in high technology business environment. Strengths include project management, customer service, leadership, communication skills, problem solving and troubleshooting.
Computer Hardware Development and Test
Computer Networking
Cluster Development
NC Real Estate Provisional Broker License
Project Management Professional (PMP Certified)
Microsoft Project Office, Sharepoint, Excel, PPT
Certified Scrum Master (CSM)
Scrum Product Owner Certification (SPOC)
PROJECT MANAGEMENT
Lenovo (previously, International Business Machines; Server Technology Group) Morrisville, NC
Technical Project Manager
2008 – Present
Achievements:
Promoted: Technical Advisory Engineer
Appointed: Attendee for National Society of Black Engineers Conference, 2014
Recognized: Unsung Hero Award, 2010; Converged Solutions Team Award, 2016
Responsibilities:
Project Manage, Lenovo Converged Infrastructure and System X Intelligent Cluster releases by interacting with various development teams and OEM vendors. Team Lead for a group of seven individuals. Interface with customers to gather OEM requirements and provide technical support; Manage development of System X, BladeCenter and Modular Servers for OEM and Special Bid opportunities through cross functional teams; Create and implement processes and procedures, such as Service Level Agreements and Vendor Source Qualification, to improve responses to custom requests and minimize costs of internal daily tasks. International Organization for Standardization (ISO) Team Lead to ensure compliant on processes and procedures. Key player in transitioning development organization from waterfall to agile process.
Device Driver Project Manager
2006 – 2008
Responsibilities:
Developed and deployed device drivers for assigned System X Modular Servers on
various Operating Systems to ensure quality and time to market availability; Engaged in communications with hardware and software vendors, participating in design and component selections; Supported system test plans; Collaborated with 3rd Party Vendors, and other internal teams to provide quality software to enhance our customers' experience.
Lenovo (previously, International Business Machines; Personal Computing) Morrisville, NC
Building Block Team Lead
2004 – 2006
Achievements:
Recognized: Quality Special Task Team (decreased high level critical customer problems)
Responsibilities:
Supervised team of 10 staff from various departments; Liaison between system and component development teams; Project Managed various PC components by integrating efforts between vendors, development and other affiliated organizations; Provided input on availability and cost effective products and processes to produce competitive and high quality PC through IPD process; Technical Advocate to large enterprise customer.
COMPUTER ENGINEER
International Business Machines, Research Triangle Park, NC
Product Engineer
2001 – 2004
Achievements:
Promoted: Technical Staff Engineer
Recognized: Quality Special Task Force which improved Customer Satisfaction Reports
Responsibilities:
Provided Level III ThinkCentre World Wide customer solutions via problem solving and debugging techniques utilizing network sniffers, logic analyzers and oscilloscopes; specialist in video, mouse and network device drivers; product engineer representative for pre-general available development of systems to ensure quality; implemented defective product searches for large account customers; Field Plan Manager which organized task force teams for customer resolutions; Department I/T Security Representative; standardized and maintained department processes via Lotus Notes databases; mentored co-op student/IBM employee and instructed computer workshop for EXITE Camp.
Test Engineer
1999 – 2001
Achievements:
Appointed: Attendee for Multicultural People in Technology Conference; Orlando, FL
Responsibilities:
Test Lead for MET Server Option Tests; implemented clustering platforms performance tests for Netfinity Fibre Channel Storage Manager, SAN Fibre Channel Switch, SCSI expansion external storage units, AENT, ServeRAID and SYMplicity Storage Management software via fibre and SCSI connections; designed and maintained department’s Lotus Notes databases and organized lab relocation
EDUCATION
Strayer University, Morrisville, NC
Masters of Business Administration
June 2014
Michigan State University, East Lansing, MI
Computer Engineering, Bachelor of Science
May 1999
REFERENCES
References are available upon request.
Keywords: Agile, Next Gen, Scrum Master, Product Owner, multi-task, cross – functional, team lead, supervisor
Contact this candidate