Customer Service Engineer
Resume:
Adja Yacine Ndiaye
Email: *************@*****.***
Objective:
Obtain a position where excellent problem-solving, analytical and comprehension skills can be fully utilized. To initiate my learning in the petroleum industry working in an environment that will allow me to apply my bi-lingual, where I can focus on learning technical skills and advance engineering. I am looking to work hard while learning to apply myself and excel in a new professional field.
Education:
Houston community college, Houston TX
Associate degree in petroleum engineering December 2016
GPA: 3.315/4.00
Associate degree in science expecting spring 2017
Yalla suur en, Dakar Senegal
High school diploma July 2007
Work experiences
LADO International College, Arlington VA Nov 2010- Dec 2011
Help desk
Register new student
Create student files and store them
Give them the placement test and correct it
Process payment
Make sure the classrooms are well set up and ready to be used
Answer the phone
Au bon pain, Washington, dc Jan 2012- Dec 2012
cashier
Greeted customers while entering to the premise
Established or identified price of goods using electronic or other cash register
Provided information to customers and guests
Light cleaning on my surface area
Faye & Brothers Distribution Jan 2013- Feb 2015
Shipping clerk
Arranged transportation in coordinating shipping merchandise.
Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
Packed, sealed, labeled, or affixed postage to prepare materials for shipping.
TPI Staffing, Houston TX Feb. 2015- Apr 2015
Assembler
Tagging price on item
Packaging of units with proper procedures
Verifying paper work with the unit received
Determined shipping methods, routes, or rates for materials to be shipped.
Sister-Sister hair braiding, Sugarland, TX Apr 2015- present
Customer service
• Handle cash counter, including checks and credit card payments
• Recognize and stop payment of counterfeit checks and credit card
• Tally cash collected at the counter and handover it to the supervisor
• Explain billing policy to customers complaining and solve any product pricing issues
• Train staff in dealing with irate customers, and motivate for customer service excellence
• Coordinate with the billing department to check pending payment of regular customers
SKILLS
Highly analytical, organized and details oriented
Excellent communication and interpersonal skills
Proficient in Microsoft Office applications
Certificate of water flood optimization training
Speak French fluently
Honor and award
Dean’s list Spring 2016
Dean’s list Fall 2015
Honor’s list Spring 2013
Phi Kappa Phi Honor Society
Activity
Society of petroleum engineer member
American Association and drilling engineer member
Contact this candidate