SKILLS INVENTORY

Project management

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Data Center Migrations

Virtualization Migrations

Migrations of services to cloud based systems

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Experienced with executive reporting

Managed projects of various sizes to completion.

Resources for projects ranged from local to virtual across multiple time zones, and international locations.

Successfully managed multiple competing projects while maintaining balance based on shifting priorities.

Managed multiple projects with shifting priorities in a global environment simultaneously.

Managed status and metrics reporting at the department level including daily, weekly, and monthly reports

Developed and maintained status reports and communications

Successfully managed changing priorities and scope with diligent use of project management tools such as Microsoft Project; and use of communication tools including meetings, phone conversations, email and instant messaging. Provided direct communications with executive committee for status updates.

TOOLS/METHODS

PMP

ITIL

HIPPA

PCI

SAS70

SOX

Remedy

Service Now

Excel

Outlook

Project

SharePoint

Microsoft Word

Communications

Customer Relations

Leadership

Negotiation

Planning

PMO

Problem Solving

Risk Management

Mergers &

Acquisitions

Virtual Team

Vendor Management

Project Budgeting

IT Infrastructure

Data Center

Migrations

EXPERIENCE SUMMARY

Experienced hands-on PMP and ITIL v3 Foundations certified Infrastructure Project Manager. Experienced in providing innovative technology based solutions. Effective at leading multiple simultaneous projects and teams both local and virtual. Proven record of successful completion of global complex projects such as MPLS/VOIP installation, data center relocation, data center build outs, migrations to VMware Infrastructure, software deployments, and Cloud based installations

Infomatics

Infrastructure Project Manager assigned to Jabil Circuit June 2016 – August 2016

Infrastructure Project Manager for Major a international manufacturing concern. Projects include Data Center move/migration, Azure Cloud implementation, Microsoft OMS implementation, CX4 Storage upgrade, Active Directory upgrade to ESAE, Service Now CMDB data integrity validation, Windows 10 baseline

Managed vendor relationships

Managed virtual teams

Projects ranged in size from $50,000 to $750,000

Data Center Move/Migration

Enterprise Infrastructure based projects

Netview, inc, Orlando FL

Project Manager assigned to Dimension Data October 2013 – March 2016

Infrastructure Project Manager assigned to multiple projects for Fortune 500 sized clients. included infrastructure build out, audit of client services, Retail telephony refresh, manufacturing infrastructure refresh. Duties included coordinating site and contract resources, executive reporting, daily and weekly updates to stakeholders, risk management, tracking logs and change logs.

Review technical and non-technical documents for completion and accuracy

Coordinate with multiple project managers to insure overall program success

Review project deliverables against SOW and signed contracts.

Vendor Management

Offshore and onshore resource management

Manage status reports (Daily, Weekly, Monthly and executive)

Review issues with technical staff to develop proactive responses

Manage teams across multiple time zones (US, UK, AU & China)

Audit contract deliverables against services being performed

Walt Disney Parks and Resorts, Orlando FL

Business Analyst March 2012 – November 2012

Primary contributor for Business Supported Devices and Applications project to find, evaluate and remediate business owned devices and applications. Designed reporting model for executive review. Created and managed timeline for sub projects. Assisted in corporate transition to ITIL methodologies.

Managed multiple simultaneous projects.

Managed implementation of VMWare Thinapp for non-Windows 7 compliant applications.

Managed multiple projects to discover, analyze and implement network management strategies for non-standard networked devices in an enterprise class environment.

Presented analysis to Managers and Directors.

Managed expectations with vendors.

Aon Hewitt, Orlando FL

Project Manager November 2006 – November 2010

Supervised, organized and managed technical projects including MPLS installation, disaster recovery plan, VMWare migration and MS Project Server implementation. Managed 7 direct reports and had cross team responsibility for 6 other members. Projects used both PMBOK and Agile methodologies. Clients include ATT, Coca Cola, Target, General Electric and other Fortune 100 clients.

Managed multiple simultaneous projects of varying scopes and complexities.

Managed integration project after being acquired by Hewitt Associates.

Managed training teams for internal and external clients.

Managed SAS70 response team

Managed successful AVAYA MPLS implementation.

Managed successful Data center build out

Managed multiple vendor relationships.

Managed successful design and implementation of new SDLC process.

Managed successful transition of local support desk to global support center

Managed executive and stakeholder communications

Military Experience

United States Army, Single Channel Radio operator (31C)

Fort Hood, TX

Fort Davis, Panama

EDUCATION

Bachelor of Science, Technical Management, DeVry University

Associate in Applied Science, Computer Information Systems, DeVry University

CERTIFICATIONS

PMP

ITIL Foundations

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