Customer Service Manager

Christy Gandar 832-***-****

*******@*****.***

Harworking Professional, Quick learner looking for position with room for advancement.

Jog Logistics Inc 02/2013 to Current

Office Manager

Manager, Employee Consortium, Processing applications and contracts, Ifta recording and permit processing.

Texas Healthspring 11/2002 to 02/2013

Customer Service Supervisor

Managed High volume Medicare HMO Replacement call center. Supervised call center queue that included three other states to make sure that calls were handled and schedules followed to include daily office tasks assigned to representatives. Managed daily reports to forward to supervisor daily and weekly to include evaluations on employees. Took escalated calls as needed from representatives on needed basis.

Skills

* Typing

* Outlook

* Excel

* Word

* Power Point

Education

Angelo States University May 1985- July 1985

Continuing Education Certificate

Eldorado High School Aug 1979 - May 1983

College Prep

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