Microsoft Office Information Technology

Education

Assumption College, Worcester, MA May, 2016

Bachelor of Arts

Major: Business Management

Experience

MilliporeSigma EMD Group, Rockland, MA

(Merck KGaA, Darmstadt, Germany) May, 2016 - Present

Procurement Specialist

Interact with suppliers on a daily basis to resolve transactional issues and gather critical information involving invoices, tracking information, payment terms and price discrepancies

Service 3,500 users by creating and expediting approximately 800 purchase orders monthly

Improve efficiency significantly by working with requestors to create blanket purchase orders for vendors with multiple annual purchase orders

Assist with vendor master management by gathering tax/regulatory documentation and electronic file compilation

Act as the point of contact with internal customers and vendors

Work with Accounts Payable to solve invoice discrepancies

Proficient in the ERP system (SAP)

Assumption College, Worcester, MA August, 2015 – May, 2016

Information Technology Support Specialist

Provided desktop support to students by troubleshooting computer issues and installing software when necessary

Answered support calls at the IT helpdesk providing basic information to solve customer problems

Logged more complex support calls through the IT ticketing system

Insurance Marketing Agencies, Worcester, MA October, 2015 – January, 2016

Risk Management Intern

Processed insurance claims using an in-house management system (Vertafore Sagitta Management System)

Facilitated communications with claim adjusters from other companies regarding previous insurance claims

Processed information from various locations into organized Excel spreadsheets allowing coworkers access to information from one central location

Provost Landscape and Construction, Stoughton MA May, 2013-August, 2015

Landscape Foreman

Managed and effectively worked with 2+ laborers to complete daily projects as directed by owner

Worked to complete strict weekly deadlines to ensure projects were completed on time and to the satisfaction of the client

Communicated with management on a weekly basis regarding schedule and service issues

Interacted with customers to fulfill needs

Used problem solving skills to developed and implemented more efficient ways to achieve goals for the company

Skills

Proficient in ERP system SAP purchasing module and Microsoft Office

Strong ability to lead and multitask

Strong communication skills, both written and verbal

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