Customer Service Human Resources
Resume:
ROGELIO CINENSE
#** ****** ******** ***** ****** City 02600 Philippines Cell: 094*-***-**** ****************@*****.***
PROFESSIONAL SUMMARY
Motivated successful at managing customs compliance, inventory control, customer service and transportation logistics. Seeks a positions in any company offering challenging growth opportunities in a fast paced professional environment.
WORK HISTORY
Branch Operation supervisor: September 2015 to December 2016
DHL Global Forwarding Phils. INC- BCEZ PEZA Baguio City 2600 Philippines
Daily monitoring of incoming and outcoming shipments with proof of deliveries.
Daily monitoring of shipments booking as required by shippers and consignees.
Monitoring of paid and unpaid invoices by shippers and consignee.
Monitoring of un forwarded invoices to shippers and consignee.
Emailed suppliers, carriers, and customer with shipping updates.
Communicated with dispatchers, warehouses and customer regarding outgoing and incoming shipments.
Prioritized order security, accuracy, and on time pick-up and delivery
Prepared documents for shipment claims submissions.
Received all imported and exported goods and checked product condition and count.
Releasing of import and export shipments with the compliance of CUSTOMS and PEZA.
Wrote reports and gave presentations to keep employees up to date on company goals and achievements.
Presented performance metrics and monthly production report to the team through weekly branch meeting.
Took corrective and preventive action in the case of accidents and delays to maximize cost.
Maintained and update the branch office documents and files as per the requirements of ISO
That includes safety and environment policy.
Warehouse Operation Supervisor: September 2013 to August 2015
MOOG Actuation Controls- BCEZ PEZA Baguio City 2600 Philippines
Function as a project based under DHL Global Forwarding Phils. INC under the manpower agency of A.R.M Warehousing Management and Consultancy Service, INC
TAT(turnaround time) monitoring of incoming manufacturing WIP(work in process) parts for work center clean-up.
TAT(turnaround time) monitoring of incoming purchase parts, manufactured raw material for proper confirmation to stock.
Monitoring the weekly inventory cycle count variance and resolution.
Monitoring the weekly KIT plan for issuances needed in the assembly and shipping area.
Monitoring the proper disposition of expired chemicals as required by the Company.
Took closure of assigned NC (non-conforming) parts for corrective and preventive action.
Responsible in conducting of hands on training and evaluation of new warehouse personnel.
Responsible in ensuring high standards of safety and housekeeping in compliance with the company standards.
Stockroom Teamlead: August 2010 to August 2013
MOOG Actuation Controls- BCEZ PEZA Baguio City 2600 Philippines
Function as a project based under DHL Global Forwarding Phils. INC under the manpower agency of TOPLIS solution INC.
Responsible in ensuring that empty bins are timely refilled both for Boeing and Airbus/Bizjet parts. Using the First In and First out (FIFO) method.
Responsible in maintaining the inventory record accuracy using the process of cycle count
Responsible in completing the scheduled inventory cycle counts.
Responsible in ensuring the turnaround time (TAT) of incoming purchased parts and manufactured raw material for proper confirmation to stock
Responsible in ensuring the turnaround time (TAT) of weekly kit plan management needed in the assembly and shipping area.
Took the monitoring of skills matrix, attendance of stockroom personnel.
Responsible in ensuring high standards of safety and housekeeping in compliance with the company standards.
Receiving Clerk: March 2010 to July 2010
MOOG Actuation Controls- BCEZ PEZA Baguio City 2600 Philippines
Function as a project based under CEVA LOGISTIC PHILIPPINES INC under the manpower agency of San Roque Human Resources .
Responsible in Receiving and verifying purchased materials/items to be received with their traceability such as quantity, packing slip, invoices, certificate of conformance and other related documents following the standard procedure of Moog controls inc.
Responsible in ensuring that parts to be received are in good packaging and count and timely encoded in the system.
Responsible in PUT AWAY of parts both for purchased and make parts following the standard procedure of the company.
Stacked and stored pallets at the end of the shift to keep receiving area clean and organized.
Cleaned and maintained the receiving area in compliance with Company safety standards.
CORE QUALIFICATIONS and EXPERIENCE
Global logistics
Inventory tracking
Shipment consolidation planning
Warehousing and Inventory control
Imports and exports shipment
Customer service oriented
TRAININGS AND SEMMINAR
DHL Global Forwarding Phils. INC
CIF (certified international forwarders)- May 2016
-DHL global forwarding the freight forwarding experts workshop.
IATA Dangerous Goods Regulations category6- March 2016
-IATA AirCargo forwarders of the Philippines, inc. certificate no.327317
MOOG Actuation Controls INC.Phils.
INTRODUCTION OF TIP-NC- August 2014
COACHING THE COACH (LEADERSHIP WORKSHOP) – November 2013
HOUSEKEEPING (5’S)- May 2012
HEAVY EQUIPMENT OPERATION(FORKLIFT)- September 2012
BLUEPRINT READING- December 2011
TRADES SECRET- April 2011
MOOG COURSE 611- April 2011
MATERIAL SYSTEM DATA SHEET (MSDS)- April 2011
TWO BIN SYSTEM- April 2011
MOOG COURSE 603- August 2010
EDUCATIONAL AND PERSONAL DETAILS
University of Baguio, Baguio City
Bachelor of Science in Computer Engineering(5th year undergraduate)
Baguio City National High school, Baguio City
Secondary Education- March 1999
Bakakeng Elementary School, Baguio City
Primary Education- March 1995
Filipino
November 16, 1982
age:34
Civil status: Married
Language known: English, Tagalog, Ilocano, Kankana-ey
Height:5.5 ft.
weight:84 kg.
CHARACTER REFERENCE
Rodell Caslib
AGILITY-MOOG warehouse
warehouse TeamLead
Tony Quodala
MOOG Hydraulics A&T area
Senior Operator Technician
I HEREBY CERTIFY THAT THE ABOVE INFORMATION IS TRUE ACCORDANCE TO MY KNOWLEDGE.
CINENSE, ROGELIO B
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