Lead Payment Processor

Sonji L. Johnson

*** ******* ****

Havana, FL ***33

Phone: 850-***-****

************@*****.***

Objective

General Office Clerk

Ability Summary

• Able to use Microsoft Word, PowerPoint and Excel and Outlook

• Possess basic computer and 10 key skills

• Communication effectively with team members and management

• Perform clerical duties (filing, answering phone, taking messages and properly directing calls, photocopy, scan and fax)

• Work well with others and help assist in other departments as needed

Employment History

Payment Processor

ACS/Xerox Tallahassee, FL 02/2001 - 09/2016

• Performed 10 key (cut verification) using the legal line from the check. Verify payee, date and no signature and compare legal line to the CAR box. Rejected if needed for wrong payee, no payee (stamp and reprocess if complete case #), no legal line>CAR box, no date (stamp and reprocess), invalid date, post-dates, stale date and no signature.

• Logged rejected reject check in the reject database and generated reject letter to return with the check to the submitter.

• Worked the fiancé and balance queue in OpenScan to post payments for foreign checks. Prepares the foreign package and deposit for finance to review.

• Work the manual enter and balance queue in OpenScan to enter walk-in and real cash. Prepare deposit for reach cash.

• Run the post and generate job to post to post payment from OpenScan to KidStar. Run reports from OpenScan and KidStar and verify they balance. Also, verify the EFT balances in OpenScan and KidStar.

• Prepare end of day package and daily balancing reconciliation spreadsheet for mail collections, EDI/EFT, walk-in cash, foreign currency, and real cash.

• Prepare manual deposit and images rejected by the bank. Pull the physical check(s) and prepare deposit slip for the courier pickup.

• Maintain scan room statistics in scan log spreadsheet.

• Work the ICL queues and report for rejected images. The mail room will re-scan rejected images as needed. The ICL process endorses the back of the image when it is ready to be sent to the bank.

• Photocopy documents or check then scan front and back images of item and fax them to department.

• Answer phone and direct messages to correct party.

• Process returned mail for invalid address to determine if there is another address that can be used.

Education and Training

Issuing Institution Location Qualification Course of Study Completion Date

Fort Lauderdale College of Tallahassee Tallahassee, FL Associate's Degree Basic Computer Course, Computer Math 1 and 2, Accounting 1 and 2 and Business Law 06/1988

Havana North Side School Havana, FL High School Diploma General High School Curriculum 06/1985

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