ANIL SHARAD
***********@*******.***
Summary:
Anil is self-motivated certified consultant with over 20+ years IT industry & SAP consulting, work experience ondisruptive technologies like Cloud Computing, Mobility, BigData, Social Networking, andEnterprise-wide Web Integration, Web-based design & development projects, n-Tier Client / Server Distributed Composite-Applications. He has worked as Architect, Team Lead, Analyst, Developer,Technicaland Functional ERP Consultant with reputation for successfully presenting complex issues, managing multiple priorities and proven ability. Technical Skills:
Participated OpenSAP courses on S/4 HANA, Fiori, Mobility, Analytics from Real-time & BigData, and Development of extensions of SAP Products onSAP HANA Cloud Platform (HCP) using SAP Web IDE, SAP HANA Vora and other development tools. Worked on POC Projects of Enterprise Application Design and Infrastructure-as-a-Service (IaaS) setup for Cloud Computing with OpenStack services.
Development of SAP Fiori, multi-device apps e.g. mobile and S/4 HANA Extensions onSAP HANA Cloud Platform using SAP Web IDE tool. Used APIs of Web 2.0 technologies to collaborate and share information online e.g. blogs, wikis, RSS and Social bookmarking / networking in custom applications. Development of Mobile Apps using JQuery, HTML5 & CSS3, and integration with RESTful services, OData&XML/JSON technologies.
Development in J2EEEnvironment: client-side JavaScript applications, Applets, and server-side Servlets, JSPs and EJBs using proven development methodologies, Java-based Master iViews for SAP Enterprise Portal using Portal Development Kit (PDK), and the following Java development tools: Eclipse, Apache Tomcat,Build Tools - Apache Ant& Maven, CVS Team & Versioning tools. Web navigation methods like Popup-menus, Treeviews, Multi-tabs and Buttonbars using Dynamic HTML and JavaScript. Cross-platform distributed applications using Web Services with SOAP& REST/JSON technologies.
Software development experience in all the phases of Software Development Life Cycle (SDLC)of Enterprise Services-Oriented Architecture (eSOA) and Object-Oriented Development (OOD) – including solutions architecture, development framework and methodology, systems study (requirements engineering and based-on business processes), analysis (as per Business functionality and modeling, current & future issues, validations and security), design (object-oriented approach, abstraction & decomposition, UML models, user-friendly forms with validations, workflows, business reporting), implementing (as per end-user’s requirements), development (Iterative & Incremental, MVC approach - data modeling, user interfaces and controllers, wizards, Object-Oriented Programming (OOP), enterprise objects, business workflows and help-screens), deployment (on client and server machines), testing (unit and integration, scenarios and performance), documenting (as per Business Process re-engineering (BPR), Getting-started and Reference manuals), support (as user-training, help-desk and system maintenance) using various CASE tools, and documenting tools like Microsoft Project workplans, Visio diagrams, Word documentsand Excel worksheets
Project-lead experience for Web Integration development to prepare architecture and designing an enterprise applications blueprint services- oriented platform for all SAP solutions and Non-SAP ancillary systems that delivers on the SAP’s Enterprise Services Architecture (ESA) and theService oriented architecture (SOA),automates business processes like Order-to-Cash, Procure-to-Pay, etc. and enables loosely coupled distributed applications from a set of internal and external services (web services) as open standards message-driven approach. Presentations and training to the clients / end-users using Microsoft Power-Point slides. Team lead for more than 20 developers, development tracking and reporting, systems design using various tools, projects development using .NET technologies, programming in different languages C# and VB for client-side and server-side, development of ASP.NET Web Applications, Web Services and Server Controls using Visual Studio.Net Integrated Development Environment (IDE) on Windows 2000 Server. Data Modeling and then writing scripts to create / modify / delete databases, tables with indexes and triggers, stored procedures on Microsoft SQL Server and Oracle database servers.
Implementing SAP NetWeaver Enterprise Portal and configuration of its components – SAP Web Application Server Java 6.40, SAP NetWeaver Developer Studio 2.0 SP15/7.3 and SAP Enterprise Portal 6.0 Stack14/7.4 using Rapid Portal Deployment (RPD) methodology and scoping work, documenting activities in chronicle orderand managing web-site Contents using advanced techniques; administrating Content Management (CM), Retrieval and Classification (TREX) in the Knowledge Management (KM) of the Enterprise Portal; hands-on scenarios on various versions. Creating and assembling J2EE applications (EJB Projects – Enterprise Beans, Web Projects – JavaBeans and JSPs) and AJAX, GWT, Flex ActveScript, Web Dynpro (User Interfaces, Event Handlers and Data Binding) and JSF applications using the Integrated Framework. Studied and prepared a comparative study on available Enterprise Content Management (ECM) products like OpenText, Documentum, FatWire and IBM’s FileNet and worked to retrieve a PDF Document from Hyland OnBase.
Using SAP Visual Composer (VC 6.0) as a Visual Objects modeling and SAP NetWeaver Developer Studio (NWDS 7.0/7.3) based on NetWeaver 2004s technologiesasWeb Dynproapplications and components (WDCs) development tools – team versioning tool and repository database using SAP NetWeaver Deployment Infrastructure (NWDI), User Interfaces using Web Dynpro for ABAP/Java, J2ee applications using in-built Eclipse IDE tool and .NET applications using Microsoft Visual Studio .NET with SAP Portal Development Kit (PDK) for Java/. NET as plug-in and ABAP Workbench Tools – SE80/SE37, Search Tools for RFCs (BAPI) & Enterprise/Web Services (SPROXY)
Installation and configuration of LDAP (Microsoft ADS, Novell eDirectory and Netscape iPlanet/Sun ONE) as Corporate LDAP for secured- access, role-based security, Single Sign-On (SSO) and Directory services to various applications. Web reporting and analysis using Crystal Reports and creating multi-dimensional cubes using OLAP services of databases, Microsoft OLE DB Provider for OLAP Services, MDX query language and MDX processing, Pivot Table Service (PTS) with Excel worksheet. Worked with Security consultants for SAP GRC & IdM
(Identity Management).
Enterprise Software Architecture for scalable and multi-tenant SaaS enterprise web and by deploying enterprise services those utilize cloud- based computing,composite applications withSCA/SOA/Integration architecture using web services & RESTful services to enable data flow in and out of the system. Defining enterprise security strategies for single sign-on, data-, object- and application-level authentication, authorization and auditing.Projects & Life-Cycle Management, Solutions Architecture for Enterprise applications using Open Systems platform with APIs, Components and Tools – Frameworks, Development, Security (Directory Services), Databases, Contents Management (CMS) & Documents Management (DMS), Business Process Management (BPM), Portals, Web & Application Servers, Analytics & Enterprise Reporting,. Anil Sharad
Project Experience:
+ OfficeDepot OfficeMax, Itasca, IL (U.S.A.) Dec 2014 - Present SAP Consultant & Service Delivery Analyst, Capgemini Consulting
Enterprise Applications Support: Production support of 40+ Corporate Application Systems (CAS) including Loss-Prevention Apps, UC4 jobs for data transfer from other Corp-Apps to SAP ERP System, SAP Enterprise Portal with Retail Stores, Warehouse Management, Content Management,ESS & MSS for Employees, and SAP Vendor Portal with Knowledge Management, Reports Delivery for Suppliers. Initially, Remedy tool was used for managing OfficeMax Incidents, Services & Change Management, and later OfficeDepot has introduced Maximo tool for Incidents & Services, and TeamTrack tool for Change Management processes. Various issues of the extremely critical to risk-free type were resolved successfully without breaking SLAs during the support period.
Decommissioning OfficeMax Applications: Designed documents for decommissioning OfficeMax applications including information gather from Application & Business owners, predecessor & successor applications, in-house and vendor hosted, environments, data retention policies and legal obligations using Microsoft Word & uploaded on Corporate Share Point. Prepared the quarterly project plans for applications to be decommissioned with man-hour calculations of activities of individual application, resources requirement & links to the design documents for reference, and scheduling for implementation using Microsoft Project & Excel tools. Helped the decommission team to prepare the change requests (CRs), data transfer and server shutdown activities.
Knowledge Transfer (KTs) Sessions: Organized the KT sessions with application owners for production support and prepared the notes on the business processes, maintenance procedures and criticality of the issues, what steps to be taken to resolve the individual issue and how to communicate with the helpdesk for the specific issues. Prepared the spreadsheet for all the applications that includes a brief description of the application and its platform, name of the business owner, vendor info with licensing detail, environments and hosting detail, maintenance & skills requirements, emergency help contact, etc.
Marketing Java Development Projects for OfficeDepot: Developed Java web applications in MRM/POS projects with coordination of theBusiness Users in the OfficeDepot’s Corporate Head Office, Florida and the development team in India using GO-to-Meeting tool for online presentations. The applications have JSF technology for UIs, middle layer with Java objects & web services for security using user database from Corp. Active Directory, and integration with JPA to get/save the data in Teradata DB as persistence layer, the development of all phases using Eclipse IDE tool with plug-ins.
Completed OpenSAP courses successfully: Developed strategies for digitization using SAP components on Cloud Computing, Multi-Device User Interfaces including mobility (native Windows 8.1, Android & iOS apps) and In-Memory Data Handling (Data-in-Motion & Data-at-Rest) . Designed solutions with Social Networking/CyberSecurity and developed prototypes using SAP HANA Cloud Platform (HCP), SAP Fiori UX and Instant Insights with SAP Cloud Applications Studio/SAP HANA Studio/SAP HANA Vora/SAP Web IDE with plug-ins like Hybrid Application Toolkit (HAT), etc. Development tools& SAPUI5 Controls Libraries by consuming OData services of custom applications & analytics on SAP HANA Platform for real-time and Big-data requirements. Understanding of S/4HANA, BW/4HANA & SAP Smart Business Framework to map Business Processes with Functional requirements.
Proposed a replacement of the existing Architectural Design: Designed an Architecture of software components and commodity hardware using Open-Source and SAP’s products including on disruptive technologies with scalable and outsource options - to replace the existing Architecture based-on various vendor products like IBM Mainframe & AS/400, SAP ECC, Legacy systems with input-devices etc. integrated with Tibco technologies. The new architectural landscape can handle real-time & big-data generated from input-devices and access secured information with internationalized multi-device UX on the cloud with cyber-security as collaborative & hybrid enterprise complete solution for Employees and Partners (Customers & Vendors, etc.). Diagrams were designed using Microsoft Visio tool.
Prepared Cloud Services & Tools comparison provided by Vendors: Collected the information regarding Services and Tools provided by Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Pivotal Cloud Foundry (PCF) and OpenStack Cloud Computing Products. The Services include Compute, Security & Identity, Networking, Storage & Databases, BigData & Analytics, and Management & Development Tools. Presented to the client & team members, how to set up a private cloud to deploy industry standard apps and configure/extend them to make as custom applications, how to develop new applications using micro-services and use them anywhere anytime. Designed & Developed mobile apps using mobile platform tools and SDK, and Deployed on the cloud platform with enabled mobile services.
Developed strategic plans to implement & support SAP line-of-products: Prepared governance docs and strategic plans to implement the hardware & software components including their released patches, rapid-deployment of the solutions of functional requirements using SAP RDS
& Best Practices, development environment for custom apps and extensions for SAP deployed well-tested services-applications-analytics of Hot-Warm-Cold data on the cloud as per SAP’s recommendations, short-term & long-term plans to support the development & production environments. Engagement of existing resources, formation of teams and to educate them for the new technologies, training sessions for end- users for smooth transition & supportive environment. Project plans were prepared using Microsoft Project tool.
Various Proof-of-Concept (POC) Projects: Installed & configured OpenStack (Mitaka & later Newton) services include Identity, Image, Compute, Networking, Storage, Orchestration, Telemetry & Alarming; for Cloud Computing POC project with IaaS, PaaS, SaaS, and DBaaS . Used Pivotal CloudFoundry (PCF) services on the Cloud Platform for node.js etc. javascript libraries to develop custom cloud applications, for example, an application logging (logging framework) implementation with Slf4j library & Jolokia API. Integrated Pivotal cloudFoundry to the database using the cloud db service connector (spring-cloud-cloudfoundry-hana-service-connector). Developed extensions of SAP S/4 HANA, Configure KPI Tiles&Drill-Down, Fiori multi-device apps using SAP HANA Studio &SAP Web IDE with Hybrid Application Toolkit (HAT) plug-in on SAP HANA Cloud Platform (HCP). Prepared the PowerPoint presentations on SAP S/4HANA& BW/4HANA, SAP Fiori UX and SAP HCP for Capgemini team meetings.
ARSDirect.net (U.S.A.) Feb 2013 – Nov 2014
EnterpriseApplications &Software Architect, ARS Consulting
Enterprise Architectural Design of Open Source components and tools: Designed Software Architecture for scalable and multi-tenant Software-as-a-Service(SaaS) enterprise web using enterprise services of navigation, applications, platform and infrastructure services, and deploying composite-applications as enterprise services to utilize cloud-based computing with Service Components Architecture
(SCA)/SOA/Integration architecture. Designed modularize applications by grouping components into composites and connectivity of multiple transports for distributed communications, advanced asynchronous messaging, and eventing patterns for pub/sub eventing.Defined enterprise 2
Anil Sharad
security strategies for single sign-on, data-, object- and application-level authentication, authorization and auditing, and data encryption using SSL.
Design of Software Development Life-Cycle (SDLC) Model: Designed a Software Development Life-cycle model (combination of known eXtreme Programming-'XP' and 'V' Models) consists of Analysis, Design, Implementation, and Testing phases, and Risk Analysis classified into Performance, Cost, Schedule, and Support (Architectural spike solutions and managing using use tools to track implementation and small ptototypes to test approaches). Designed landscape-diagrams for development, testing/training, and production environments using open source components & tools, deployment and configuration parameters. Researched on Internet for best practices, features of available open source frameworks/components/tools, coding techniques in the IT industry
Composite-Applications Design, Development and Deployment strategies: Designed complete distributed, extendable and multi-clustered composite-applicationsusing navigation services like login, search, personalize, collaboration, etc.; platform services like security, transaction, reporting, connectivity, persistency, mail, etc., to deliver robust and reliable composites using recovery manager & timer components. Designed a solution for application modularity where components are composed into loosely coupled subsystems e.g. ERP, BI, KM, BPM, CMS, IDM and ADM resources using web services & RESTful services to enable data flow in and out of the systems. For design-time, an Integrated Development Environment (IDE) with plug-ins for modeling, reporting, mobility etc. with a centralized version control system, andfor run-time an open source component-based programming modelto assemble and manage composite-applications are recommended.
Design of Documents for Blueprint-Implementation-Testing phases: Designed the document formats for Complete Software Development Life-cycle phases for the members of development teams and the Governance documents using Microsoft Word & Excel. Prepared the design documents and presentations using Microsoft Visio &PowerPointrespectively. The Complete SDLC documents-list includesUser Stories, User- Roles Matrix and Role-Processes Matrix, Functional decomposition, Process-, Activity-, &Component- diagrams, Functional & Technical Specs of the composites, Development Tracking Worksheet, Scenario test-scripts and User Acceptance tests, etc.
Prototyping and Proof-of-Concept (POC) Development: A comparative study was done between the features of JBoss Portal and Liferay Portal. A prototype is developed on Liferay Portal CE 6.1.1 on Tomcat7, configured with ApacheDS 2.0 LDAP for user authentication and integrated with backend applications using Single Sign-on. Portlets were developed using composite applications on fabric3 1.9.6 SCA runtime. User Interfaces for Desktop/Mobile apps are developed using JQuery & AlloyUI - a YUI 3-based component library from Liferay; JVM-based applications are developed using Spring frameworks - MVC, IOC, Security & Batch; Integration to enterprise services using SOAP & REST APIs, Amazon Web Services (AWS) Management Console to manage EC2, S3 and VPC for eCommerce and Cloud computing development & Administration activities using admin/monitoring tools; and Enterprise Security e.g. Authentication/Authorization for distributed open source components using Penrose Virtual Directory & Studio.
Design of Virtual Machines for leading Open Source components: Prepared comparative study of Virtual Machine containers e.g. VMware, VirtualBox, KVM, etc. Designed the virtualization for CentOS 6.2 Ubuntu 64-bit (Guest OS) on Microsoft Windows platform (Host OS) using Oracle VirtualBox 4.3.4 and its Extension packs. Participated in the processes of installation and configuration of VirtualBox on Windows platform and setting up complete infrastructure with SMEs. Created new Virtual Machines with 'Existing Virtual Hard Drive' and 'Importing Appliance' approaches of Oracle VM VirtualBox Manager for VM images.Configured 'Network Interfaces' for WebUIs of Virtual Machines, Custom Interfaces were developed for distributed applications using web services - remote (SOAP) clients of Main API of VirtualBoxSDK.
Design of BigData and Caching Technologies for performance: The Hadoop Ecosystem, a Java-based programming framework for the processing and managing of large datasets i.e. NoSQL in a distributed computing and cluster environment - Hadoop Distributed File System
(HDFS) for storage, MapReduce/YARN(retain backward compatibility with MapReduceAPI) for processing, and various data & operational services (essential/supportive); and for services/applications suite like Elastic and Hue as packages from software vendors Amazon AWS, Cloudera CDH and Hortonworks HDP; and for caching techniques in-memory distributed key-value pair caching using Memcached, in- process/distributed using EhCache (core) and to query, search & analyze cache entries using EhCache Search (an addition to the core EhCache API) from Terracotta.
Built a prototype of Multi-Use Data Platform on YARN: Upgraded the landscape for Hadoop 2.0 (YARN for Cluster Resource Management and Tez as Execution Engine) and uploaded data files using File Browser.Created tables from the files into default database, and then imported the data into the tables of HCatalog/WebHCat. Created the Pig scripts to perform Pig operations on the data. Queried the data in HDFS2 using HiveQLs in the Beeswax tool - the Hive script has used the website logs data by joining with users & products info to generate an analytics view.For security and administration the following tools were used- Knoz Gateway, Cloudera Manager/Ambari - Ganglia and Nagios.
Developed a plan to integrate Hadoop into SAP Software landscape: Using SAP's Reference Architecture for SAP Real-time Data Platform, designed an architectural model for a client who has SAP Software landscape for its business operations and the valuable marketing info as big data captured from company's website. In the design - Hadoop, SAP HANA and, SAP Sybase IQ are integrated as main components for the use cases like Social CRM, Predictive Analytics, etc. and other business problems. The solution has leveraged the Hadoop features to handle big data efficiently and as flexible data store, unixODBC Driver Manager to open the Hive server data source in IQ, and BI tools& Analytics solutions of SAP HANA platform for fast access, real-time analysis and in-memory computing.
Design the robust & fail-safe solutions leveraging existing IT resources: Provided the solutions for various problems using SAP & Non-SAP resources in security, enterprise content, transactional and analytical areas, designed scalable/integrated architecture for development & testing, administration & operational activities. Developed the prototypes using SAP Cloud Application Studio tool integrating web services like REST
& SOAP and ByDesign Solutions; Customized UIs with Object-based &User Experience technologies; Analytics creating custom data sources, joins, keyfigures & reports; and Coding with object-oriented language BODL and scripting languages likeABSL& Rubywith using the NW RFC SDK library and Ruby-FFI to access the library.
Sun Coast Resources, HoustonTX(U.S.A.) July 2012 – Feb 2013 Technical Architect &Project Lead, Sparta Consulting Copart, Fairfield CA (U.S.A.) Mar 2012 – June 2012 3
Anil Sharad
Applications Architect & Portal Consultant, Sparta Consulting SUNAS, AustinTX(U.S.A.) Jan 2012– Mar 2012
SAP NetWeaver Technical Consultant &Architect, Sparta Consulting Maines Paper & Food Service, Conklin NY (U.S.A.) Apr 2010 – Dec 2011 SAP NetWeaver Administrator, Portal Consultant & Lead, Sparta Consulting ARS Consulting Services, Aurora IL (U.S.A.) Nov 2009 – Apr 2010 Architect &Technical Lead,
Wyeth Pharmaceuticals, Collegeville PA (U.S.A.) Nov 2008 – Oct 2009 Sr. SAP Portal Consultant & Lead,
Pacer International, Dublin OH (U.S.A.) Nov 2007 – Oct 2008 SAP NetWeaver Solutions Architect/CE Developer Lead, Implementer: SAP America Skyline Display, Eagan MN (U.S.A.) Jan 2007 – Oct.2007 SAP Composite Applications – Developer Lead, Implementer: PRAGMATEK/itelligence Verizon Business, Ashburn VA(U.S.A.) Oct 2006 – Dec 2006 SAP Enterprise Portal – Developer Lead, Implementer: CSC GATX Corp., ChicagoIL(U.S.A.) May 2006 – Sep 2006
SAP Enterprise Portal – Administrator/ Architect, Implementer: Capgemini Pennsylvania State System of Higher Education, Harrisburg PA (U.S.A.) Mar.2005 – Apr 2006 SAP NetWeaver Consultant/Architect – Team lead, Implementer: SyTEC/UNISYS/SAP SAIC., San Diego CA (U.S.A.) Dec.2004 – Feb.2005
Architect - SOA, Implementer: BEA Systems
Hitachi High Technologies America, Schaumburg IL (U.S.A.) Oct.2004 – Nov.2004 SAP Enterprise Portal Consultant,
Champion Technologies – an OIL Company, Houston TX (U.S.A.) Jul.2004 – Oct.2004 SAP Enterprise Portal Architect, Implementer: Hitachi Consulting Wm Wrigley Jr. Company, ChicagoIL(U.S.A.) Mar.2004 – Jun.2004 SAP Portals Developer,
Atlas Computers, Naperville IL (U.S.A.) Dec.2003 – Feb.2004 SAP Portals Consultant,
+ Sunoco Inc., HoustonTX (U.S.A.) Jul. 2003 – Nov. 2003 SAP Portals Developer Lead, Implementer: Accenture
+ Great-West Life & Annuity, Denver CO (U.S.A.) Apr. 2003 – Jun. 2003 SAP Portals Lead, Implementer: Rapidigm
Seminis Vegetable Seeds Inc., OxnardCA(U.S.A.) Feb. 2003 – Mar. 2003 SAP Portals Consultant,
+ CWS Inc., Oak Brook IL (U.S.A.) Mar. 2002 – Jan. 2003 Project Lead - SAP Portals unifier development, Client: BOSCH
+ Arapahoe County Government, Denver CO (U.S.A.) Feb. 2002 Team Lead SAP Portals, Implementer: SAP Portals Inc.
+ SAP Portals Inc., San JoseCA (U.S.A.) Jan. 2002
Portal Developer – SAP Portals Unifier R/3,
+ SAP Portals FCS Training, Atlanta GA (U.S.A.) Dec. 2001 Portal Developer – SAP Portals FCS,
+ MSDS Online, Chicago IL (U.S.A.) Jul. 2001 – Nov. 2001 Portal Developer – SAP Portals, Client: FOB, Inc
+ CWS Inc., Oak Brook IL (U.S.A.) Aug. 2000 – Jul. 2001 Architect & Developer- SAP Integration (Visual Basic & XML Development), Move Central, Inc. (a Cross Country Group), CharlestownMA (U.S.A.) Mar. 2000 –Jul. 2000 Project Lead – Web Development,Client: Monster
Neptune Technologies, Santa Clara CA (U.S.A.) Dec. 1999 – Mar. 2000 SAP E-Commerce consultant,Client: Parts River Inc.
+ SMI Southern Post (a CMC Steel Group), Magnolia AR (U.S.A.) Mar. 1999 – Nov. 1999 Team Lead E-Commerce,
+ Celanese Acetate (a Hoechst Group), Charlotte NC (U.S.A.) Jul. 1998 – Mar. 1999 SAP Consultant,
Publications:
“How to Use Computers in Decision-Making for Executives”, CSI Proceedings, 1984 & Plus Magazine Aug. 1987
“Use of Computers for Patient Data Maintenance and Analysis”, Workshop on Neonatology, 1988 Education and Training Courses:
Masters in Statistics (1979) with Computer Programming in FORTRAN IV. 4
Anil Sharad
Ph.D. (Regd.) Agra University, Agra (INDIA)
(Thesis: “Computerization of Operations Research Applications In A Manufacturing Organization”)
Customers Training by ORG-Systems, Baroda (INDIA)
Customers Training by Wipro-Computers, New Delhi (INDIA)
Automobile Dealers Computer Training by Telco, Pune (INDIA)
SAPPortals Enterprise Portal 5.0 FCS Training by SAPPortals, Atlanta (USA)
SAP Exchange Infrastructure 3.0 TBIT44 Course By SAP Education, Chicago (USA)
(TBIT44: “Mapping, Business Process Management & Adapters”)
OpenSAP courses completed successfully with hands-on exercises
(On SAP S/4 HANA& HCP, Fiori & Mobile Apps, Analytics with Real-time & BigData, Business & Social Networking) 5