Audit, Quality Assurance, Management
Resume:
MICHAEL HATALA
Oswego, IL ***43
**********@*******.***
Professional Experience
Radiac Abrasives Oswego, IL
Manufacturer of industrial super-abrasive grinding wheels Quality Engineer (October 2015-January 2017)
• Investigated customer complaints and inspected returned goods to determine whether credits were justified
• Evaluated scrapped parts to determine root cause of defects
• Implemented any required corrective or preventive actions stemming from customer complaints and scrap
• Evaluated non-conforming materials in order to disposition as fit-for-use or scrap
• Audited manufacturing processes to ensure adherence to approved standard operating procedures
• Acted as a liaison between Manufacturing and Engineering Departments to relay issues with product design that affected product quality
• Communicated quality issues to the Director of Quality and Vice President of Manufacturing on a daily basis
• Managed two Quality Technicians responsible for inspection of finished goods, incoming raw materials, and tooling, as well as calibration of measuring instruments
• Audited the Quality Management System to ensure compliance with ISO 9001 standard
Central States Funds Rosemont, IL
Multi-employer health & welfare and pension funds providing health insurance and retirement benefits to union employees
Contracts Department Manager (June 2007-October 2015)
• Audited contract language to ensure compliance with Fund policy
• Ensured the accurate processing of compliant contracts
• Worked with local union representatives and employers to resolve non-compliant contract issues
• Created and maintained Excel spreadsheets to track contract expirations, outstanding contract issues, and contribution rate schedules
• Prepared and presented items to the Board of Trustees, including overviews of outstanding contract policy violations as well as recommendations regarding outstanding issues
• Collaborated regularly with various departments including Legal, Accounts Receivable, Field Services, and Field Audit
• Provided customer service to contributing employers and local unions
• Ensured the timely and accurate set-up and termination of accounts
• Managed eight contract analysts overseeing a total of approximately 2,200 accounts
• Prepared and delivered staff performance evaluations MICHAEL HATALA
4634 McLaren Drive
Oswego, IL 60543
**********@*******.***
Field Audit Department Supervisor (June 2002-June 2007)
• Prepared and conducted audits of contributing employers to ensure compliance with applicable collective bargaining agreements and Fund policies
• Ensured adherence to the audit plan, or when deviations were required, ensured that such anomalies were properly documented and explained
• Reviewed the accuracy and completeness of audit files, which included analyzing contract language, calculating and processing audit findings, and documentation of procedures and issues
• Analyzed risk and exposure, identified problem areas, and made recommendations to superiors
• Acted as a liaison between contributing employers and local unions
• Directly supervised ten staff, which included delegation and monitoring of work
• Assisted in a variety of administrative functions including recruiting, interviewing, training, and scheduling audit travel plans Camp-Land, Inc. Burns Harbor, IN
Recreational Vehicle Sales Dealership
Title Clerk & Assistant to the Finance Manager (February 2002-June 2002)
• Managed titles and certificates of origin for inventory of recreational vehicles
• Prepared contracts for customer financing
• Handled various paperwork
• Performed accounting and auditing tasks
Pre-delivery Inspection Technician (Summers 1999-2000)
• Inspected recreational vehicles and travel trailers prior to final delivery to customer
• Performed repairs on inventory
Skills
Proficient in Microsoft Office and SAP
Proficient in the use of micrometers, calipers, and hardness testers Education
Purdue University West Lafayette, IN
Bachelor of Science-Management/Finance (May 2001)
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