Customer Service Sales

Manager/Accounting/Financial analyst

Self motivated, personable business professional with over 20 year track record of profitable business experience, ownership/operation, multiple years experience in bookkeeping, sales, management and customer service. Proven ability to assemble quality teams to work together towards a common goal. Flexible and versatile- able to maintain poise under pressure. Ability to execute multiple projects, excellent organizational skills and extremely detail oriented.

Key Skills

Accounting/Bookkeeping

Executive/Board Communication

Budgeting & Cost Controls

Teambuilding/Training/Supervision

Audit Controls

Vendor/Inventory Management

1099 Processing

Payroll/P&L Management

Workflow Administration

Project Management

Profit & Growth Strategies

Scheduling

Experience

7/2013- 3/2017 Accounts Payable Manager- Livingston County, Howell, Michigan

Perform all AP functions for entire county, process for over 34 divisions.

Module lead, perform help desk/computer program support.

Responsible for training of employees on new financial software.

Process over $59,000,000 in payables and process over 22,000. I am the entire AP Department.

8/2010- 6/2013 Assistant Manager- Belle Tire, Howell, Michigan

Helped supervise staff of 12-20 tire techs and mechanics, assisted in daily operations of branch, including opening, closing, scheduling, inventory, sales and customer service, ensured profitability of branch.

1/2007- 7/2010 Inside Sales Rep- Thomson Publishing, Ann Arbor, Michigan

Sales of Financial Software, 45-50 sales calls per day, handled 100 customer book of business, won “Rep of the Quarter” my first quarter in the position.

9/2004- 1/2007 Account Manager- Sysco Foods, Canton, Michigan

Food and Restaurant equipment sales rep, responsible for servicing 15 accounts per day, opened over 20 new accounts, menu and food cost analysis.

3/2002- 8/2004 Owner/Operator- Quizno’s Subs- Howell, Michigan

Built business from inception to over $14,000 per week in gross sales. Accomplished by launching local media marketing campaigns, marketing catering to local businesses, and providing exceptional product coupled with top notch customer service. Responsible for complete restaurant operations, supervised part time/full time crew of 20.

2/1995- 4/2002 Owner/Operator- The Grounds Crew, Fowlerville, Michigan

Start-up, built business from scratch increased customer count from 24 to over 90 by sale, increased gross sales from app. $24,000 a year to over $180,000, responsible for all marketing, operations, hiring, and training. Supervised 3 crews varying from 12-16 seasonal employees.

Education

Walsh College, BBA in Finance

Oakland Community College, Associates in Liberal Arts

Computer Skills

Proficient in all Microsoft applications, familiar with social networks and internet research

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