Customer Service Microsoft Office

Nader Soliman

Corona, CA

(***)***- **** **********@*******.***

Aircraft Interior Quality Inspector experienced working in an ISO9001/AS9100 company in mechanical and Electrical parts assemblies with a proven track-record of successful process modification to enhance production efficiency, which resulted in saving 7 minutes in the production cycle in one assembly line.

EXPERIENCE

Quality Inspector May 2010 to Present

ZODIAC Aerospace, La Palma, CA

•Interpret and read engineering drawings, wiring diagrams, customer and company specifications to ensure accurate parts / assemblies manufacturing per ASME Y 14.5

•Collaborate with quality management, engineering and production personnel to ensure quality standards are maintained and solve production issues.

•Perform many types of Inspection and test to each unit before shipping as per ATP/ATR ( Acceptance Test Procedures / Acceptance Test Result including IFE System ( Panasonic )

•Create nonconforming report (NCR) for rejected or incorrect parts and / or assemblies

•Inspect and document the inspection of electrical products for proper packaging for shipping

• Conduct / Perform the following with FAA CFR part 21 ( CERTIFICATION PROCEDURES FOR PRODUCTS AND ARTICLES )

•FAI (First Article Inspection) of newly designed and revised parts / assemblies

•Incoming products to ensure completeness and conformance to specifications, engineering and purchase order

•In process inspection of parts being manufactured and run test protocols and document the results

•Classified candidate as an Inspector Problem Solver ( Troubleshooting )

•Developing calibration procedures and methods according to blueprints and technical requirements for most Tools

•Reviewing and Signing ATP/ATR ( Acceptance Test Procedures / Acceptance Test Result )

•Reviewing and Signing all Electrical DWG and ECN before releasing

Contracts and Reservation Manager Feb. 2002 to Aug. 2009

Gezira Travel, Giza, Egypt

•Audited and reviewed contracts from hotels and coordinated more than 700 room nights

•Prepared and issued the yearly rates / associated statements and report documents

•Managed and coordinated all tours communications with various hotels and other agencies

•Managed the 24 hours customer service hotline

SKILLS AND PROFICIENCIES

•Familiar with Window operating system

•Microsoft Office: Word & Excel

•Ability to use electrical/electronic test equipment/precision measuring instruments; this includes multi meters, meg ohm meter, micro ohm meter, AC&DC power supplies, data recorders, and hi-pot tester

•Familiar with MRP system ( R4 )

ADDITIONAL INFORMATION

•Strong verbal and written communication skills

•Team player with effective problem solving and time management capacity

•Positive attitude for learning new skills and multitasking

•Customer service/client relations management skills

EDUCATION AND PROFESSIONAL TRAINING

•Bachelor of Arts in Law, College of Law, Ein Shams University, Egypt

•Negotiation skills – American University, Cairo, Egypt

•Sales & Marketing Diploma – Ain Shams University, Egypt

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