Professional Experience Manager

Mark J Falk

*** ***** **** ****** *********, Wisconsin 53223 414-***-**** ************@*****.***

Key Competencies

Management of material, personal, financial resources

Time Management

Judgment and Decision Making

Professional Experience

Personal Care Aide

September 2008 - Present

Private Contract

Milwaukee, WI

Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.

Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.

Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.

Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.

Operations and Quality Control Manager

July 1988 - September 2008

Roadrunner Transportation

Milwaukee, WI

Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

Plan and establish work schedules, assignments, and production sequences to meet production goals.

Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.

Calculate labor and equipment requirements and production specifications, using standard formulas.

Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

Keep records of employees' attendance and hours worked.

Recommend or execute personnel actions, such as hiring, termination evaluations and promotions.

Education & Training

Credits Towards Bachelor of Arts - Physical Education

1977

Milton College

Milton, WI

Tools & Technology

Computer Scheduling Software

Forklifts and Forklift Scales

Bar code reader equipment

Radio frequency data communication equipment

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