Technical /Software Quality Expert

Deep Rastogi

************@*****.*** 408-***-**** www.linkedin.com/in/rastogideep

Quality Assurance Expert (US Citizen)

Six-Sigma CMM certified hands-on QA professional with extensive experience in defining, developing and implementing effective QA strategies, and in managing complex, globally distributed projects with special emphasis on Availability, Usability and Supportability. Expertise in Third Party Integration.

QA Program Management

Test Strategy/Execution

Data storage products

Resource Plans

QA Strategy

Hardware, firmware and software

Test schedules

Test Planning

Disaster Recovery

Agile/Scrum

Test environment

Data Replication and Protection

QA Best Practices

Hands-on Test execution

Data compression and Dedup

QA documentation

Defect Management

Vol move, cache, clones

Offshore and onsite training

Debugging & Triage

FCP, iSCSI, CIFS, NFS Experience

Customer Docs Review

Manual & Auto Test exec

Cloud Storage

Utilities/Tools: JIRA, Agile/Scrum, Test Rails, Bugzilla, Quality Center/ALM, Bash/Shell Script, Python, Entropy/Canopy, Selenium, Git/Github, Jenkins, AWS, Containers/Docker, VM, VBox, SharePoint, Distributed Storage Systems, Cloud Architecture

HGST, a Western Digital Company 2014 – 2016

Principal Engineer/Lead 2015-2016

DevTest Team Founder, Lead and Decision-maker for GUI Management Product for Distributed Cloud Storage Systems

• Successfully incorporated Hybrid Agile Scrum methodology and guided team through transition, helping new team members get independent within 3 Sprints.

• Improved UX/UI of product by 5x, as assessed in demos to Upper Management over a period of 5 months.

• Streamlined efforts of offshore automation team, reducing email questions to 2-3 per week with an automation rate of 15 test cases per week.

• Executed automated and manual test cases, reported and prioritized defects and tracked to closure, provided overall quality assessment and release notes for downstream partners. Filed almost 70% of total defects found by team of 4, specializing in UX/UI.

• Collaborated effectively with Developers, leading to efficient and streamlined workflows.

Principal Engineer 2014-2015

DevTest Team Co-founder, Technical Lead and Decision-maker for Active Archive, a Cloud Data Storage Product incorporating Erasure Coding on SCSI JBODs

• Promoted to Tech Lead within a year for leadership skills

• Evaluated defect reporting and test tracking tools and recommended for adoption. This helped team get metrics in place for reporting and assessments

• Defined and implemented Test Strategy from scratch, streamlining for quick execution, avoiding duplication from OEM partner

• Tested product and reported defects, verified bug fixes, provided quality assessment for code-drops

NetApp 2004-2014

Senior QA Engineer/Lead 2010-2014

Technical Lead and Quality Project Manager for OnTAP+ team, a part of NetApp Systems Test (NST) Group for Systemic/Integration/Customer Testing on Data Management products covering SAN/NAS protocols with Enterprise applications.

• Facilitated 50% reduction in time for Transfer of Information (TOI) between globally distributed teams.

• Saved 6 person-weeks of outsourced resources by streamlining testing efforts.

• Developed QA Strategy that increased the number of defects exposed in “Non-Disruptive Operations” by 5 times.

• Optimized testing schedule by developing efficient QA Strategy and test plans by integrating information from product management, tech support, defects database and current team resources.

• Developed test plans based on end-to-end customer workflows and use-cases with input from SMEs and customers, finding high-probability defects in-house and preventing escapes.

• Reduced redundancy and covered testing gaps by coordinating and communicating testing strategy with multiple QA groups.

• Planned and designed tests and related automation, which dropped installation and configuration time from 2 days to 5 minutes, zero errors in installation, and 100% test coverage on schedule.

Enterprise Leadership Initiatives:

• Founded 12-person cross-functional "Customer Escalations Analysis" team. Over one year, analyzed 50 customer disruption defects to develop 20 Action Items for improving test cases and processes.

• Represented QA on NetApp UI Review Board, which reviews every single UI command on NetApp hardware. Developed and enhanced CLI guidelines for code check-in. Reviewed several hundred commands through multiple iterations to improve usability of NetApp products and enhance customer experience.

• QA Lead on "Critical Account Program". Analyzed existing configurations and usage patterns at customer site, and compared with NetApp QA to find possible areas of enhancement.

NetApp

QA Engineer 2004-2010

QA Testing in Data Protection Group (SnapMirror)

• Moved defect identification into design stage using CMM practices, resulting in a stable code release which reduced defects found during test stage, reduced testing time by 1/3 and saved 11 person weeks. • Developed effective test plans, procedures and detailed test cases based on QA Strategy which

exposed product defects during test reviews stage itself.

• Trained and handed-off regression testing to team in Bangalore for several products.

• Improved team productivity by 50% by introducing "gx_boot" and "deux_init" test scripts to team which automated entire process of re-initializing and configuring storage cluster. Developed debugging checklist for both scripts as a company-wide go-to resource.

• Improved customer experience by filing usability defects and published 35 articles on customer Knowledge-Base repository.

Hewlett-Packard 2001 – 2004

R&D and Systems Test Engineer

Server, OS and Driver Testing, RAID certification on HP-UX 9000 series Servers (PA & IA architecture), 2GB FC devices, HP-UX SCSI Ultra2 c8xx driver, FC 1GB, 2GB drivers, Firmware for SCSI HBA, 11i OS, SCSI and FC HBA and drivers, Certified HP Servers running HP-UX OS with EMC storage Device.

• Rotating experience in Hardware and Firmware testing

• No field-reported defects in RAID HBA/driver even 1 year after release

Education, Professional Development and Training

• BS (Honors) Electronics and Communications, Manipal Institute of Technology - Manipal, India

• QA Certifications:

Six-Sigma certified, Advanced Quality Boot-Camp

• Training: Scrum Agile Program, Project Management, Building Financial Acumen, Crucial Conversations, Emotionally Intelligent Leader, Trade Compliance

Professional Highlights

• Represented QA on NetApp UI Review Board

• Founder of "Customer Escalations Analysis" program at NetApp

• Guest Speaker:

oCareer Panelist: Society for Women Engineers, GetSET (Get Science, Engineering, Technology) program for High School girls, 2014

o2012 Invent Your Future: http://www.inventyourfuture.com/events/conferences/2012-siliconvalley/silicon-valley-keynotes-featured-speakers/

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