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Customer Service Administrative Assistant

Location:
Ottawa, ON, Canada
Posted:
April 03, 2017

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Resume:

GEORGE ATANGA

****Caldwell ave Ottawa ON

613-***-****

aczmvs@r.postjobfree.com

OBJECTIVE

A position as an Administrative Assistant in your company

PROFILE

* ***** ********** ** ************** and coordination

Strong ability to listen and understand people in order to best assist them

Fluently bilingual, French and English

Established effective working relationships with clients to promote productivity

Ability to problem solve and make decisions effectively

Knowledgeable about computer operations(Ms Word, Excel, Internet etc)

RELEVANT SKILLS AND EXPERIENCE

Administrative skills

Edited and formatted documents utilising word processing and design software

Efficiently maintained records and composed frequent reports incorporating tables and charts

Fielded phone inquiries and redirected phone calls, received correspondences

Translated documents from French to English

Conducted office purchasing and managed petty cash

Recorded and distributed minutes

Performed financial duties: processed bills, invoices and expense claims

Communication skills

Can effectively employ professional techniques

Acted as spokes person for the company and answered written and oral inquiries

Initiated and maintained contact with the media

Translated documents from French to English

Customer service and interpersonal skills

Experience in customer inquiries and concerns in person or the telephone

Solving customer conflicts

Managerial skills

Supervised and trained staff members

Prepared monthly reports

WORK EXPERIENCE

Self employed Telephone airtime (online sales) Ottawa currently

City council of Ottawa oc transpo (call center) Ottawa 2009 April2010-Dec

Resolve-Pc Bank (call center) Ottawa 2008- October-Decem

Convergys, Customer service, (call center) Ottawa 2007- August 2008

United Way, Administrative Assistant Ottawa

Credico Marketing sales agent Ottawa 2007-09-20

Self Employed Novelist, Cameroon. Cameroon 1995-2006

Macmillan Books, Public Relations Officer, Cameroon 2002-2003

Oxford Books, Promotions Officer Cameroon 2001-2002

The Bafut-Manjong Titbits Editor-in-chief, Cameroon 1990-1995

Education

Bachelor of Arts- Modern Letters Translations and Interpretations

University of Yaounde, Lancaster(England) and L,Hay-Les-Roses(France)



Contact this candidate