Technical Support Manager

RESUME

ARABINDA LENKA

CONTACT NO: +919*********

*-****-**-***************@*****.***

CAREER OBJECTIVE:-

To enhance my working capacities, professional skills, business Efficiencies and to serve my organization in best possible way with sheer determination and commitment.

STRENGTH:-

Sincere and hard working.

Ability to deliver excellent result under odd conditions.

Quick learner and flexible to adopt challenging environment.

Ability to work with minimum/no supervision once trained.

Clear communication skill.

My loyalty to everyone is my greatest strength.

ACADEMIC QUALIFICATION:-

Graduation/BSc. under Shobhit University in 2015.

12th/+2 Sc. under CHSE Orissa in 2011.

10th / Matriculation under B.S.E., Orissa, in 2006.

PROFESSIONAL QUALIFICATION:-

Completed diploma in Laptop Hardware and Wi-Fi Networking from SITD, India under the European Carolus Magnus University.

EXPERIENCE:-

From 2008 to 2011 revitalized laptops and desktops under Mr. Ashok Samal, Manager of Wi_zer (A IBM & LENOVO service center).

Experience of 4 years as a freelancer in Kendrapara district.

Working as Jr. Journalist cum photographer at The Dharitri (odia daily) in Pattamundai block from 2011 to present.

SKILLS:-

Highly skilled in providing effective technical support in hardware and software issues including diagnosis and troubleshooting

In-depth knowledge of performing hardware and software support for Windows products

Proven record of performing hardware repairs on customer equipment such as desktops, notebooks

Able to give accurate service to end users

Demonstrated ability to perform software upgrades and configuration enhancements

Well versed in ensuring preventative maintenance on hardware peripherals

Able to ensure that all requests from user are logged and right procedures are followed

Track record of participating in rollout of new software and hardware to ensure consistency in company’s technical standards

Troubleshooting of personal computers. On line Support to customers concerning their computer problems

Expertise hands in troubleshooting of Computer hardware related problems such like UPS, SMPS, Printer and Drivers.

PERSONAL INFORMATION:-

Name : ARABINDA LENKA

Father’s Name : Akshaya Ku. Lenka

Date of Birth : 2nd April, 1991

Nationality : Indian

Religion : Humanity

Permanent Address : AT/PO-SEKHPUR

VIA-PATTAMUNDAI, DIST-KENDRAPARA

PIN-754215,(ODISHA) Gender : Male

Marital Status : Single

Language Known : Oriya, Hindi, English, Bengali

Hobbies / Special Interest : In Novels, Indian and Western

Music, Badminton, Chess,

Internet, Playing Card

Games, Swimming etc.

DECLARATION

I do hereby declare that the above stated information are true and correct to the best of my knowledge.

Date: 31/03/17

Place: Kendrapara Signature of applicant

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