Customer Service Sales

Becky M ah

*** - ** *** **, *******, Alberta T*E 2J8 ***********@*****.***

Cell: 587-***-****

SUMMARY

A dedicated professional seeking employment in the field of Land and Natural Resource Administration. My past experience includes a variety of hands-on administrative, service and management roles, including experience working at an active mine project camp. As a graduate of SAIT’s Petroleum Land Administration program, I seek to leverage my mature experience and my strong educational background in lease administration and Petroleum and Natural Gas tenure regulations. OVERVIEW

● Familiar with AB, BC and SK Crown Lease pooling and unitization

● Understanding of Freehold Lease Record Keeping techniques

● Working understanding of asset acquisition, divestiture and management

● Managing and tracking right of way agreements

● Site experience, working as an Attendant at Southern Pacific and Brion Energy camps

● Microsoft Office Suite Proficient

● Can type 70+ wpm

● Bi-lingual – fluency in both English and Chinese EDUCATION

2015 Petroleum Land Administration Certificate

Southern Alberta Institute of Technology (SAIT)

2002 Graduation Diploma

Campbell Collegiate

TRAINING

2016 First Aid and CPR

Accidental Injury Prevention (AIP)

2016 WHMIS Certificate

Right Choice Camps (RCCC)

WORK EXPERIENCE

2016 (Present) Cleaning Technician

Nova Home Cleaners Ltd. – C algary, Alberta

● Leading precision detail cleaning projects for residential properties.

● Tracking scheduling of change orders and managing cleaning scopes with information for each cleaning project.

● Working collaboratively with teams for larger projects.

● Filling out and maintaining time sheets for tracking mileage and project times.

2012 - 2014 Camp Attendant

Horizon North Camps and Catering – F ort MacKay, Alberta

● Responsible for maintaining clean conditions of the common, recreation, long-term dorm and guest areas of the camp.

● Tracking and managing cleaning supplies, stock and materials inventories.

● Liaising with site staff, guests and management to ensure all visitors and residents of the camp feel welcome and safe.

● Experience working night and various odd-schedule shifts in order to maintain exemplary, high-grade camp conditions.

● Strong focus on WHMIS safety, zero tolerance and injury prevention techniques – including knowledge of active camp-site conditions and risk exposures.

● Experience completing daily Field Level Hazard Assessment Reports. 2011 - 2012 Customer Service Representative

Culligan – C algary, Alberta

● Managing dispatch desk and coordinating new residential and commercial delivery job orders.

● Act as a troubleshooter for systems issues received from clients regarding filtered water system install and maintenance matters.

● Maintaining Accounts Receivables/Payables, billing and Customer Relations Management systems.

● Keep all client files organized by filing alphabetical order

● Photocopy, scan, fax, email any information clients or colleagues need. 2010 - 2011 Logistics Specialist

Vitran Express – C algary, Alberta

● Tracking and managing incoming and outgoing product orders.

● Managing inventory stock and confirming physical location of products pending delivery.

● Ensuring and reporting on safe conditions of inventory holding and delivery areas.

● Scan every item in customer order carefully into the system

● Pack, wrap and tape customer order to be shipped out by courier truck 2008 - 2009 Assistant Manager

ALDO – C algary, Alberta

● Managing inventory levels, employee scheduling, sales tracking and compiling performance reporting for regional office review.

● greet guests when in the store with a friendly manner

● Responsible for controlling Point of Sales systems and handling day-to-day management

● Make sure sales quote is up to par.

References upon request

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