NAGENDRA KUMAR SHARMA
http://mobi-wall.brothersoft.com/files/320240/m/128**********.jpgF6/213 NAGLOI NEW DELHI
New Delhi-110025
E-mail:- *****************@*****.***
Mobile: - +91-886*******
CARRIER OBJECTIVE
To peruse a challenging & rewarding career as an IT professional in an esteemed organization with ample opportunities to utilize and enhance my knowledge and experience, which will be rewarding both in term of carrier growth and job satisfaction
ADVANCED TECHNICAL SKILLS AND KNOWLEDGE AREAS
Operating systems: Windows server 2003, 2008, Windows 2007/XP, SEVEN & Linux.
Software App: MS Office 2007/10, Active Directory ®, DNS & DHCP& E SCANING.
Mail: Outlook -2007/2010
Networking: TCP/IP, FTP, POP, SMTP, VPN
Hardware: HP & Dell
PROFESSIONAL EXPERIENCE
Pc solution pvt Ltd – Client Site NEWGEN SOFTWARE Ltd SEP 15 –PRESENT
Profile –Engineer Desktop Support
Windows Server (2008) and Client (Windows 7 and XP) Deployment using Desktop Imaging Technologies like WDS.
Configuring email IN outlook 2007,2010 and providing day to day trouble shooting.
Configuring printer on server and client and providing first level trouble shooting.
Antivirus Installation, update management and malware mitigation.
Asset Management of IT Resources (Pc/Printer/Laptop/Server & Network equipment).
Movement Tracking of Desktop assets (Creation of I-MAC).
Co-ordination with third party vendors for AMC/Warranty Support.
Installation and License management for various software’s used at client site
Providing Remote support to users through Team Viewer, ammy admin,
Progression Infonet Pvt Ltd –Client Site LUMAX APRIL 14- Present
Profile- Engineer Customer Support
Windows Server (2008) and Client (Windows 7 and XP) Deployment using Desktop Imaging Technologies like WDS.
Configuring email IN outlook 2007,2010 and providing day to day trouble shooting.
Configuring printer on server and client and providing first level trouble shooting.
Antivirus Installation, update management and malware mitigation.
Asset Management of IT Resources (Pc/Printer/Laptop/Server & Network equipment).
Movement Tracking of Desktop assets (Creation of I-MAC).
Co-ordination with third party vendors for AMC/Warranty Support.
Installation and License management for various software’s used at client site
Providing Remote support to users through Team Viewer, ammy admin,
FINO PAYTECH LTD –for RSBY Project DECMBER 2012 TO FEB 2014
Profile- Senior Technical Engineer
Windows Server (2008) and Client (Windows 7 and XP) Deployment using Desktop Imaging Technologies like Ghost.
Configuring email outlook in outlook environment and providing day to day trouble shooting.
Configuring printer on server, client and providing basic trouble shooting.
Antivirus Installation, update management and malware mitigation.
Asset Management of IT Resources (Pc/Printer/Laptop/Server & Network equipment).
Movement Tracking of Desktop assets (Creation of I-MAC).
Co-ordination with third party vendors for AMC/Warranty Support.
Installation and License management for various software’s used at client site.
Daily backup of all client and upload on ftp server daily basis
Installing and maintenance, troubleshooting of client specific applications, the software, like as RSBY Application evolis printer driver,card reader driver visual studio sql server
Providing Remote support to users through Team Viewer or direct Remote,
Coordinate with the service providers for the link issues and follow up till closure.
File Server management, Planning and Assigning Share/NTFS Permissions and System Policies.
PROFESSIONAL TRAINING AND CERTIFICATION
MCSA MICROSOFT CERTIFIED SYSTEM ADMINISTRATOR.
HARDWARE UPTECH
.
ACADEMIC QUALIFICATION
MCA- FROM IGNOU UNIVERSITY
B A - FROM FAIZABAD UNIVERSITY.
10+2 – FROM UP BOARD
10th - FROM UP BOARD
PERSONAL DETAILS
Father’s name Mr. MATA PHER SHARMA
Date of Birth 01-05-1986
Nationality Indian
Gender Male.
Languages Known I can read, write & speak English, Hindi,
Permanent Address VILL: MERHA GHAT POST MERHA BAZAR DISTRIC JAUNPUR UP
DECLARATION:
I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place (NAGENDRA SHARMA)