Customer Service Information Systems

Justin Baker

901-***-****/****************@*******.***

Database Management/IT Support

Summary of Qualifications

Computer Information Systems graduate with proven communication, organizational and interpersonal skills.

Knowledgeable in systems development and programming, computer hardware/software, network security and computer repair.

Experienced in customer service with excellent written and verbal communication skills.

Technical Skills

Microsoft Office

Active Directory

SQL

Apple IOS

C#

Java

Microsoft OS

Software Programming

System Integration

Hardware Troubleshooting

Application Development

Database Management

Education

Bachelor of Science in Computer Information Systems, February 2017

DeVry University, Chicago, IL

Specialization: Systems Analysis & Integration

Relevant Coursework:

Business Application Programming

Web Interface Design

Computer Applications for Business

Web Application Development

Advanced Topics in Enterprise Analysis

Structured Analysis & Design

Principles of Information Systems Security

Systems Integration

Architecture & Operating Systems

Project Management

Object-Oriented Analysis & Design

Logic & Design

Work Experience

Warehouse Associate

Goodyear Wholesale, Memphis, TN February 2015-Present

Responsible for delivering tires to over 100 customers.

Maintain customer relations through face-to-face and phone contact.

Receive and maintain inventory ensuring 100% accuracy.

Produce Associate

Wal-Mart, Dixon, IL July 2010-November 2014

Responsible for proper stocking and rotation of merchandise in accordance with company policy and procedures.

Provided excellent customer service through daily interactions with customers.

Received and stocked merchandise as well as set up displays.

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