Project Manager Management
Resume:
mailto:*********@*****.********* K. Hatkar
Buffalo Grove, IL-60089
*********.***@*****.***
https://www.linkedin.com/in/rajeshhatkar1
PROFESSIONAL SUMMARY
Accomplished leader in project portfolio, program, and project management with overall 23 years of robust experience in IT and Business is pursuing a challenging opportunity. Portfolio manager of financial operations’ IT initiatives, offered hands-on scrum master expertise towards technology delivery transformations as well as PM expertise for $10M/year 50-team projects.
CORE COMPETENCIES
-Transform strategic complex concepts into solutions.
-Senior management communication.
-Metrics driven PDP (PMP equivalent) approach.
-Six Sigma Green belt holder.
-Vendor management, crisis management, budget management.
CERTIFICATIONS
-Management Analytics.
-Corporate Change Management.
-Operations Management.
-Strategic Thinking and Strategy Development.
-Driving Innovation in the organization.
EXPERIENCE @ Discover Financial Services (DFS)
Role: Lead Program/Project Manager – Operations Portfolio PMO August 2013 till December 2016
Mentored a team of 8 program managers along with annual budget of $1.2M overseeing banking as well as credit card operations’ IT, Business, and Compliance initiatives, ensuring alignment to DFS agile culture.
Managed processes, governance and tools to plan, create, assess, balance and provided transparency into projects portfolio by driving analysis on resource capacity and project demand.
Supported business & technology partners by evaluating new initiatives against the overall strategic direction of the company and brought awareness to inter-dependencies for leadership decision making.
Drove project pipeline towards accurate prioritization and alignment with business and technology.
Designed and developed critical metrics towards effective dashboard presentation to executives.
Partnered with finance to support financial planning and forecasting; supported annual planning process and ongoing monitoring ensuring accurate forecasting and analysis to enable investment decisions.
Led business and technology initiatives worth $400M contributing $1B in revenue such as:
oSpanish Communication rollout for Regulatory Compliance per Fair Lending ACT
oSAS infrastructure setup including software, hardware, middleware for bank fraud operations and strategies saving $51M over 3 years
oAuth buyers Credit Bureau reporting as part of AML/Know Your Customers (KYC) regulation
oCredit Line Increase process re-engineering for Risk Management generating $60M over 3 years
oCustomer Service digital transformation, Consumer Lending Underwriting using FISERV
Participated in customer service improvement programs resulting in the J. D. Power award.
Role: Lead Program/Project Manager – Portfolio PMO July 2008 thru July 2013
Pioneered agile methodology @ Discover; led 20+ sprint rooms as scrum master for end to end delivery.
Spearheaded lean rollout for banking, marketing, e-commerce efforts towards 40% process improvement.
Delivered 25 flagship initiatives of Financial/quantitative analytics, leveraging data warehouse technology.
Led record breaking data delivery initiative in finance industry to CFPB. FEDS, FDIC, the regulators
oEstablished monthly data delivery within a month by identifying 30 business owners within DFS
oSuccessfully coordinated with 20 IT teams to identify data sources and create accurate extracts
oUpdated company executives on the daily basis on the state of the state
oDelivered 5 years historical data within 3 months ensuring data format compatibility with CFPB
Delivered $30M revenue generating initiative ahead of schedule (by 1.5 months) and successfully revised credit line software/hardware infrastructure, deferred 7 change of scopes, ensured no impact on timeline.
Role: Business Analyst/Application PM - Enterprise Decision Technology Jan 2004 thru June 2008
Mapped over 200 complex business requirements into evolving data driven decision technology.
Established foundational banking platform for speedy data analytics for new banking division in DFS.
Served as a subject matter expert supporting Finance, Marketing, and Card operations.
Setup Blaze and Strata decision engines’ software/hardware infrastructure for Credit Risk Management.
Performed an architectural role in building cutting edge data warehouse, by establishing Teradata based infrastructure for swift ETL process and speedy data delivery.
Led the pilot for ASTER tool in conjunction with Teradata and later setup ASTER infrastructure in alignment with Teradata for business intelligence and complex data analytics.
Led, supported and transformed critical SAS application into Ab I/Unix based autosys scheduler platform.
Prior individual contributor roles August 2000 thru Dec 2003
System analyst, technology lead, application development programmer transforming mission critical enterprise wide application from legacy mainframe platform to cutting edge java technology
EXPERIENCE @ IMR Global (currently part of CGI) August 1993 till July 2000
Role: Software Consultant
Clients: Morgan Stanley Dean Witter Discover
Sears Payments System (now CITI)
Michelin Tire
Lincoln National Corporation Insurance
American Airlines
Supported business applications in full life-cycle roles: developer, analyst, technical lead, and technical mentor.
TECHNICAL SKILLSETS
Server / Hardware / Platforms: IBM, Unix/PC based, Mobile, Tablet
OS / Middleware: Mainframe as well as Windows based technologies
Databases: DB2, Oracle, SQL Server, Teradata, XDB
Programming Languages: Ab Initio, COBOL, HTML, Java, SAS, XML
Technology Domains MDM, e-business, Cloud
Tools: Blaze, Tableau, MS Project, Excel, Visio, Word, PowerPoint
Methodology: SDLC, PMLC, DMAIC, Waterfall, Agile
EDUCATION
Exec M.B.A. in Global Business (GPA 3.93) in 4/2017 - Lake Forest Graduate School of Management
M.S. in Computer Science (GPA 4.0) in 5/1993 - University of Mumbai, India (3rd in the University)
B.S. in Mathematics (GPA 3.93) in 5/1991 - University of Mumbai, India
MANAGEMENT TRAININGS
-Coaching Basics - Negotiate to Win
-Building Successful Business Relations - Building Support for your ideas
-Building Business Acumen - Business Presence for Professionals
-Discover Leadership Workshop - Lean Change Agent
-Discover Project Management - SEI/Capability Maturity Model
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