Manager Project
Resume:
********@*****.***
WORK EXPERIENCE
Bureau Veritas - Buffalo, NY May 2005 – Present
IT Infrastructure Manager / Sr. Project Manager
Directly leading the team of highly trained IT professionals and project managers all across US and Canada.
Accountable for managing end to end service delivery for eight different business lines (consumer product services, commodities, oil and gas, minerals, industries and facilities, industrial hygiene, marine etc.)
Manage the relationship with key business customers, developing an understanding of their business needs and priorities, and delivering software solutions that meet those business needs.
Manage, track and control IT portfolio of 120 projects and initiatives for 2017.
Set direction and priorities for upgrade projects, improvements, and other conversions
Developed an IT infrastructure strategy and action plan to support future growth as well as ensure reliability, scalability, performance, and security.
Researching and evaluating the latest cloud technologies, tools, and capabilities to improve operational efficiencies and provide new services.
Migrated on-prem critical applications for quiktrak to AWS (https://secure.quiktrak.com) from Rackspace with 50% cost savings.
Completed the project for Analyst Inc., to design Data Management Gateway to move data between oracle databases hosted on-prem to Azure blob.
Architect, design, install, configure, monitor and optimize systems in Amazon Web Services environment
Designed and deployed AgileKM in AWS for Industrial Hygiene business unit for 300 users.
Completed VOIP upgrade project, includes CUCM, CUC, UCCX, Expressway and CUP on version 11.5
Reduced 10% in operating cost last year with network circuits consolidation and vendor negotiation on existing contracts
Migrated workload for Analysts Inc. from Sungard data center to on-prem data center in Plano, TX
Completed a WAN migration and upgrade project to bring in 200K USD of annual savings and network redundancy to more than 150 sites in North America.
Manage P&L for IT infrastructure cost center
Developed, administered and tracked $ 3.5 M capital budget, $1.7M staffing budget and a $900K maintenance budget.
Consolidated hardware maintenance contracts and due to better vendor management achieved a cost savings of $ 300K in 2015 and $500K in 2016.
Developed disaster recovery plans and conduct testing to detect faults, minimize malfunctions, and ensure backup systems are effective.
Manage all audits (corporate, customer, vendor), Customer RFP’s and Customer Security Questionnaires.
Currently working on 12 different acquisitions and integrations.
Consolidated Microsoft Windows server’s licenses with the savings of $ 500 K per year.
Negotiated with vendors, outsourcers, and contractors to secure and manage infrastructure-related products and services.
Manage all audits (corporate, customer, vendor), Customer RFP’s and Customer Security Questionnaires.
Good knowledge on AWS EC2, ECS, VPC, Autoscaling, Security Groups, AWS CLI, Cloud watch.
Rationalization of Vancouver Data Center completed for acmelab (http://acmelab.com/) with the annual savings of $ 150 K in hosting fee, rack space, Licensing, cooling and power.
Completed SQL consolidation project with the total savings of $ 1.2 million USD
Completed Enterprise Storage Refresh project with improved IOPS and reduced latency and over all savings of 60% in operating and support cost.
Completed data center consolidation project for TTHill Associates (http://www.thhill.com), provided improved SLA, high availability and disaster recovery solution for critical applications and migrate the workload from Windstream to our Plano Internap facility.
Upgraded I&F business unit ERP solution ( Deltek Vision) CRM, Purchasing, Resource Planning, and performance management modules
Accomplished IT/IS integration and consolidation of companies, some of them are – Maxxam Analytics, OTI Canada, ACME Labs, Inspectorate, T.H Hill & Associates, 7Layers, Quiktrak, DTI DiversiTech Inc., Analysts Inc., Matthews Daniel, Summit Inspection Services, TMC Marine, Graham Marcus, OneCis, Clayton, NATLSCO, Kilpatrick (Australia), Intico (Australia), Berryman & Henigar, ECA (Spain), Amdel ( Australia), Cesmec ( Chile and Peru) etc.
Project Manager
Managed program scope, budget and timeline
Compiled and maintained detailed scope documentation, WBS, cost estimates & budgets
Aggressively managed issues escalation and risk mitigation strategies
Produced weekly status reports and metrics, and consolidate metrics as requested
Established and executed a communications plan with stakeholders
Consolidated and optimized VMware licenses to leverage and consolidate virtual machines with less physical hardware foot print and cost savings.
Worked as a Project lead to plan, execute and control projects for different acquisition, including some of the acquisitions outside the North America zone.
Completed consolidation of two data centers in Houston with the annual savings of $ 1.1 million in operating cost.
Successfully completed data migration project from EMC Clarion CX 240 to EMC VNX 5600 with minimal downtime.
Completed Deltek (ERP) stabilization project which is critical to business.
Consolidated and rationalized OTI Canada acquisition to save support cost to business of approximately $ 60K annually.
Completed VMware upgrade project to multiple clusters in North America zone, close to 70 ESXi hosts.
Completed EMC Data Domain expansion project to host 1 petabyte of backup data.
Systems Engineer
Designed and deployed VM replication and stand by solution to DR site using AppAssure high deduplication and compression technologies to leverage minimum bandwidth that result in cost saving per month.
Built application recovery and end user verification document for disaster recovery.
Designed and deployed the virtual infrastructure for Dallas Data Center using technologies like Cisco UCS, Fabric Interconnect, Nexus 1000V, VMware and EMC VNX.
Implemented two different tiered Storage Area Networks, an HP EVA 8000 and an EMC CX4-240, along with replication for critical data from the CX4-240 to a CX4-120 located in our recovery site in Chicago using EMC MirrorView technology.
Setup Deduplication Storage for Backup, Recovery and Archiving on DD880 from EMC DataDomain to meet challenges like slow recoveries from tape and backup windows were difficult to meet.
Successfully managed a project to roll out Deltek Vision customer relationship management solution to meet the needs of Bureau Veritas contractors, inspectors and engineers.
Designed a data replication topology for remote office file server data to our Buffalo datacenter.
Deployed Symantec Enterprise Vault for messaging and file server archiving that reduced the storage footprint by more than 50% on mail and file servers.
Deployed Active/Passive SQL 2008 Cluster for Deltek Vision ERP/CRM Solution to provide high availability for business critical applications.
Configured Brocade SAN switches, setup HP VC/Flex 10 modules on blades.
In depth working experience with vSphere systems administration and support including VMotion, SVMotion, HA, DRS, sDRS, DPM, VDS, Distributed Switch, Affinity rules, Fault Tolerance, VCenter, Update Manager, patching Host and VMware Converter.
Designed and Deployed global webmail solution using F5 load balancer and Juniper SSL VPN and customized IBM Lotus iNotes for over 20,000 users.
Migrate tape backup environment to HP StorageWorks MSL8096 Tape Library to backup more than 300 TB of data every month
Computer Systems Analyst
Designed and deployed Trend Micro IMSS (InterScan Messaging Security Suite), and TMCM in North and South America regions.
Completed various migration projects from Exchange to Domino to standardize on unified messaging platform, used third party tool like Binary Tree to expedite the migration process.
Migrated and Consolidated Messaging infrastructure in Brazil to provide cost reduction, performance improvement, and increased customer satisfaction.
Completed multiple Exchange to Lotus Notes migration using Binary-View migration tools
Worked on a project to reduce help desk tickets by 20% by providing documentation and training to help desk personnel on various topics and day to day issues.
CIBC Mellon - Toronto, Canada Jul 2002 – Apr 2005
Senior Workflow Analyst
Achieved a Peers Choice Award and recognized as a Gold Team member for stupendous work during August 2003 Blackout.
Implemented Corporate Disaster Recovery Plan for Lotus Notes Infrastructure including corporate web site (www.cibcmellon.com).
Integrated the Lotus Notes messaging domain with the CIBC (Canada) and Mellon (US) MS Exchange external directories.
Installed and configured WebSphere Application Server 4.x on Sun Solaris with back-end connectivity to Oracle database server.
Increased efficiency and productivity by rolling out Enterprise Fax system using RightFax.
Deployed Enterprise Mobility solution for 1500 users on BES (Blackberry Enterprise Server).
Responsible for monitoring, supporting and administering Notes/Domino servers in Toronto and in branches all across Canada.
Reduced the total cost of ownership by consolidating multiple R5 servers on one ND6 platform, reduced the network bandwidth using network compression, and improved the server performance by transactional logging, mail archiving and retention.
Designed and Deployed IBM CommonStore Archive, Discovery, and Compliance solution.
Bank of Montreal - Toronto, Canada Apr 2001 - Jun 2002
Systems Engineer
Responsible for corporate wide messaging system runs on IBM Lotus Domino and MS Exchange Servers.
Integrated BMO Domino environment with Harris Bank Chicago Exchange systems.
Implemented Lotus Notes R5 upgrade for 2500 users by using automated Novell ZENworks scripting.
Designed and deployed Notes replication for remote and mobile users.
Responsible for installing Windows NT and Novell Servers on IBM, HP and Dell Hardware.
EDUCATION/CERTIFICATIONS
Bachelors of Engineering in Electrical Technology – NED University
PMP (Project Management Professional) – PMP # 1504827
ITIL® Foundation Certificate in IT Service Management – License GR750220917HS
Certified Scrum Master – Scrum Alliance License # 548295
VCP5 (VMware Certified Professional)
MCITP (Microsoft Certified IT Professional)
CORE SKILLS & COMPETENCIES
IT Service Management
ITIL Implementation
Project Management
Team Leadership
Lean Sigma Methodology
Converged Infrastructure ( FlexPod, VSPEX)
Disaster Recovery and Business Continuity
Active Directory, LDAP, Windows 2008, Windows 2012
AWS Architecture, Azure and Cloud Computing.
Server, Desktop and Application Virtualization (VMware and Horizon View)
Storage Area Networks ( Fibre Channel and iSCSI)
Server blades hardware (Cisco, Dell, HP)
Network and SAN switches ( Brocade, MDS, Force10, PowerConnect, Flex10 )
EMC VNX2 / Clarion, Dell Equallogic, NetApp
Messaging and Collaboration (Lotus Domino and Exchange )
Database (MS SQL Server)
Enterprise Backup solution (CommVault, Symantec Backup Exec, AppAssure, VEAM, vRanger)
Enterprise Archiving solution (Symantec Enterprise Vault for File Server, Exchange and Domino)
Understanding of Hyper-converged technologies like Cisco HyperFlex, Nutanix, EMC VxRail and SimpliVity
Network Management ( F5 Load Balancer, Riverbed, Juniper/McAfee Firewall, Cisco Nexus / Catalyst, PRI, SIP Trunking, Cisco Call Manager, MPLS, VPN, Polycom)
PROFESSIONAL TRAININGS
Lean Six Sigma Green Belt
ITIL v3 Foundation
ITIL Service Lifecycle Service Operation
CISSP Certification Prep Course
AWS Technical Essentials
Architecting on AWS
TOGAF
Scrum Master Certification Workshop
FlexPod Test Drive for Technical Decision Makers
Cisco One Infrastructure Orchestration Test Drive
VMware Horizon (With View) – Install, Configure, Manage [v6.2]
EMC Clarion Performance Workshop
Implementing Cisco Unified Computing System (UCS)
VMware vSphere Optimize and Scale (VCAP5-DCA)
VMware vSphere: Optimize and Scale [V6]
Configuring Cisco MDS 9000 Series Switches v2.0
Advanced SQL Server 2008 Database Administration
Ultimate Test Drive-Advanced Endpoint Protection – Palo Alto Networks
Nimble Introduction and Administration
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