Customer Service Manager

Stephen J. Schab

**** ****** ****** **** 616-***-****

Wyoming,, Michigan 49519 *********@*****.***

OBJECTIVE

To continue to live the values of inspiration, service and growth as a part of a leadership team with a progressive company in West Michigan.

PRIMARY QUALIFICATIONS

Managed P&L for commercial and retail automotive part sales

Met and exceeded sales goals

Built teams as large as 125 members to provide excellent customer service

Managed Multi Screen Entertainment Complex of $10 Million a year

Held leadership positions on a variety committees for the City of Wyoming and business community

EMPLOYMENT HISTORY

Auto Zone

2013 to the Present Store Manager – Grand Rapids, MI

Advance Auto Parts

2008 - 2013 Warehouse Facilities Manager PDQ 32

2005 – 2008 Store Manager – Chicago ILs

Jack Loeks Theatres/ Celebration Cinemas, Grand Rapids

2001- 2005 General Manager, Celebration Cinema North / IMAX

1996-2001 General Manager, Studio 28

COMMUNITY LEADERSHIP FUNCTIONS

1999 - 2005 Chairman of the Wyoming Downtown Development Authority

1996 - 2005 Board of Directors Wyoming Kentwood Area Chamber of Commerce

EDUCATION

Bachelor of Science in Business Administration, University of Phoenix, 2002 GPA 3.98

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