Active Directory Windows Server

Summary

Accomplished Server Administrator with 12+ years of experience managing server infrastructures and data-center operations. Effectively planned, installed, configured and optimized the IT infrastructure to consistently achieve high availability and performance.

Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier, troubleshooter, comfortable managing systems, projects and teams in a range of IT environments.

Having 12+ years of experience in Banking Infrastructure (Citi Bank, American Express Bank, State Bank of India) Managing windows servers and Troubleshooting technical issues involving network, hardware, and operating systems and Supporting Technologies like VMware ESX Servers, Citrix, ePolicy Orchestrator Console, BMC performance analysis, IBM Tivoli Server management, VERITAS Net backup, MS SQL Server, Windows Clustering.

Responsibilities includes capacity planning, system design, planning and implementation, hardware, OS, network and application level troubleshooting, Domain/user account and group administration using WEBADMIN.

Technological Skills

Technology

Tools

Operating System

Microsoft Windows 2000 / 2003 / 2008 /2012

Tools

Webadmin (Active Directory), Service Now, VT,VR, CMP,VSR, Evault, Service Now, Aperture, QIP, SharePoint portal, ESM, Shavlik, BMC, TAS, ESM, Tears etc. VMware, Citrix, HPSIM, HPSUM, SCOM, SCCM,Tivoli, EPO, VERITAS Netbackup, Spac, Microsoft Cluster.

Functional Areas

VMware, Citrix, Microsoft Windows 2003 / 2008 / 2012

IT Security Services

SOE standard Operating Environment. ESM, Tears

TECH INF SERVICES SKILLS

VM Ware and Citrix Management Services.

Verticals

Audit, RCSA, PLSD, Business Review, Monthly Information system MIS

Educational Qualification

University of Madras – India

Bachelor of Engineering (Computer Science and Engineering), 2003

Certification / Training

Certifications: MCP 2003, ITIL, CCNA.

Trainings: Completed below Internal and External trainings.

CTS professional

CTS service excellence

VB Scripting

MS Windows server 2008 conducted by Microsoft

MS Windows Active Directory conducted by Microsoft

Clustering

Citrix

VMware

VMware 5.5 Optimization and scaling

Professional Experience

Employer: Damian Consulting May 04 2016 – Till date

Project: CVS Health (North Providence RI) May 04 2016 – Till Date

CVS Pharmacy is a subsidiary of the American retail and health care company CVS Health. CVS Pharmacy is currently the largest pharmacy chain in the United States by number of locations (over 9,600 as of 2013) and total prescription revenue. As the retail pharmacy division of CVS Health, it ranks as the 7th largest company in the world according to Fortune 500 in 2016. CVS Pharmacy's leading competitor Walgreens ranked 37th.

Description

Working as a Senior Server and VMware Administrator. Managing and Building servers and VMware Environment

Role

Senior Windows Server / VMware Administrator

Operating System(s)

Windows 2000, 2003, 2008, 2012

Skills

ESXi, Chassis C7000, CMC, VSA and Zerto Environment

Environment

Windows 2000 /2003/2008/2012 Physical and VM servers

Contribution

and

Responsibilities

Managing windows server and Troubleshooting technical issues involving network, hardware, and operating systems.

Involved in Datacenter Operation for decommission of Old Assets.

Supporting Technologies: VMware ESXi (CMC, VSA Servers),.

Installing and Managing Chassis C7000, ESX and ESXi servers on HP, DELL and Installation of vCenter Server and upgrading ESXi hosts.

Installation of Vcenter server and Configuring ESXi - host's within the cluster using VMotion and HA.

Installation and configuring Central Management Console for VSA configuration.

Installation of Virtual Storage Appliance and presenting Left hand Storage to ESXi host

Configuring Zerto Environment for Disaster Recovery, which includes creating VRA's and VPG.

Creating resource pools and adding the VM's into the pools.

Configuring, Administering Snapshots copies and restoring lost files.

Used tools such as VMware Converter and PlateSpin Power Convert to work on ESX Environment for the P2V conversions.

Updating Firmware and ProLiant Support Pack for Windows 2003/2008/2012 servers.

Patching all Windows servers using Blade Logic as per CVS standards.

Automating repetitive tasks via scripts.

Provide documentation for all server changes, installations, and upgrades.

Ensure the servers we manage are as per the CVS standards.

Start Date

04/May/2016

End Date

Currently Working

Period

9 Months

Team Size

50

Other Information

Coordinating and supporting with other internal teams technical issues.

Employer: Wipro Technologies Ltd April 07 2006 – May 03 2016

Project: CITIBANK (Irving TX) - (Onsite starting from 2013 - 2016) April 07 2008 – May 03 2016

One of the largest financial services firms known to man, Citigroup (aka CITI) has some 3,000 bank branches and consumer finance offices in the US and Canada, plus more than 2,000 additional locations in about 100 other countries.

Description

Working as a Project Lead and Senior system Administrator. Managing 6500+ servers and providing technical support.

Role

Project Lead and Senior Server / VMware Administrator

Operating System(s)

Windows 2000, 2003, 2008, 2012

Skills

Citigroup tools like Webadmin, INFOMAN, VT, VR, Service Now,CMP, VSR, Evault, Aperture, QIP, SharePoint portal, ESM, Shavlik, BMC, TAS, ESM, Tears, Veritas Netbackup etc. VMware, Citrix, HPSIM, HPSUM, Tivoli, EPO, Clustering, SCOM, SCCM, Datacenter Operation.

Environment

Windows 2000 /2003/2008/2012 Physical and VM servers

Contribution

and

Responsibilities

Managing windows server and Troubleshooting technical issues involving network, hardware, and operating systems.

Involved in Datacenter Operation for decommission of Old Assests.

Supporting Technologies: VMware ESX Servers, Citrix, ePolicy Orchestrator Console, BMC performance analysis, IBM Tivoli Server management, VERITAS Netbackup, MS SQL Server, Windows Clustering, and Windows Scripting.

Installing and Managing ESX and ESXi servers on HP, DELL and Installation of vCenter Server and upgrading VMware Tools.

Installation of Vcenter server and Configuring ESXi - host's within the cluster using VMotion and HA.

Creating resource pools and adding the VM's into the pools.

Configuring, Administering Snapshots copies and restoring lost files.

Used tools such as VMware Converter and PlateSpin Power Convert to work on ESX Environment for the P2V conversions.

Updating Firmware and ProLiant Support Pack for Windows 2003/2008/2012 servers.

Implementation of Active Directory infrastructure and Network fundamentals, protocols (such as TCP/IP, DHCP, DNS), Group Policy and Profile Manage

Maintained Web Servers by installing IIS 6 and 7, FTP Sites and creating Virtual Directories in IIS6 and IIS7.

Planning, deploying, and managing System Center Configuration Manager

Responsibilities include capacity planning, system design, planning and implementation, hardware, OS, network and application level troubleshooting, domain/user account administration, scripting, system and network-level performance monitoring/tuning

Responsible for server deployments, which include application installations, operating system updates and security patches

Customizing the 2000/2003/2008/2012 servers in terms of Registry, Audit/Account/Security policy, patching, to sustain Citibank Standard Operating Environment.

Patching all Windows servers and workstations with Citigroup standards.

Managing the servers through ESM, BMC, Tears and other Global tools for monitoring Severs.

Providing Capacity Planning review for all the servers.

Configuring backups on VERITAS Netbackup and perform backups and restorations

Automating repetitive tasks via scripts

Provide documentation for all server changes, installations, and upgrades

Analyze the project progress on weekly basis for all the projects handling

Arranging conference calls with clients to discuss the general issues

Ensure the servers we manage are as per the CITI standards

Involvement in the preparation and review of MIS, Service Delivery, RCSAs and Audits

Perform system administration for all CMB WINTEL environments.

Troubleshoot OS or server builds problems.

Implement scheduled changes.

Monitor incident ticket queues and resolve assigned tickets (severity 1, 2 and 3 levels).

Assist in patch management, ePO administration, Netbackup and server builds.

Audit

Review / Justify ESM Events

Post Verification

Closing ServiceNow Tickets opened by Operation

ESM Self-assessment resolutions

Form submission

Tivoli

Netbackup

BMC

Firewall

Aperture

Whitepages

Quarterly patching and scheduled patch deployment

Perform all DEV, UAT, QA, COB, PROD servers patching

VMware Tools updates

Firmware & Driver updates

Hardware issue diagnostic

Horizontal System Support

Backup Failures

BMC Failures

Server Decommissions

Server Builds

Compliance - Make sure system are in various systems

Tivoli, SIM, Netbackup, BMC, RPO, DPC, ESM, TEARS, Evault, SCOM.

Start Date

07/April/2008

End Date

03/May/2016

Period

7 Years

Team Size

45

Other Information

Coordinating and supporting with other internal teams technical issues.

Project: CITI BANK EMEA and CPB US (Chennai - India) April 27 2006 – April 06 2009

One of the largest financial services firms known to man, Citigroup (aka CITI) has some 3,000 bank branches and consumer finance offices in the US and Canada, plus more than 2,000 additional locations in about 100 other countries.

Description

To provide Information Security Administrator support to Windows servers for Turkey, Czech Republic, Tanzania, Cameroon, Congo, Israel, USA, Russia, Algeria, Uganda, Kenya, Nigeria, Gabon, Ivory coast, Senegal and Zambia

Role

Information Security and Active Directory Admin

Operating System(s)

Windows 2000,Windows NT, Windows-XP

Skills

Server Security Configuration, Webadmin (Active Directory), INFOMAN, VT-VR, SQL Server 2000,

Environment

Windows 2000/ 2003 and Webadmin (AD front end Tool).

Contribution

and

Responsibilities

Creating, Managing Active directory / Local user accounts, groups and assigning appropriate resources to the user accounts and groups.

Involved in Datacenter Operation for decommission of Old Assets

Maintaining User accounts, Server Inventories, Privilege and Functional ID Inventories across all projects like Turkey, Czech Republic, Tanzania, Cameroon, Congo, Israel, USA, Russia, Algeria, Uganda, Kenya, Nigeria, Gabon, Ivory coast, Senegal and Zambia

Reviewing User accounts Semi-annually and taking necessary actions to ensure that Users are restricted to access Server & data resources and adhere to Citi policies.

Reviewing the Event logs and escalating the incidents to top management and seeking justification from users for the violations caused.

Ensure that Users are strictly adhering to Citi Policies relating to Information Security.

Preparing the software currency report to identify whether unauthorized software’s are installed in servers across all projects as per CITIGROUP standards and to take action accordingly.

Taking action against the inactive user accounts, which are not logged on for the minimum period as per CITIGROUP standard norms by disabling and deleting the ID’s with approval in place.

Housekeeping the resigned employee’s accounts within 3 days across all projects to ensure CITIGROUP information is secured.

Circulating the New server inventories details across all projects and remediating the servers as per CITIGROUP Standard Operating Environment.

Coordinating with Clients across all projects to complete the semi-annual and quarterly actions and generating reports relating to User accounts as per Audit Review.

Start Date

27/April/2006

End Date

06/April/2009

Period

3 Years

Team Size

22

Other Information

Coordinating and supporting with other internal teams Security / technical issues.

Previous Employer: E-logic Technologies Pvt Ltd (Chennai - INDIA) May 16 2005 – April 20 2006

Description

Worked as an IT Engineer at HP Global E-Business Operation deputed from Elogic Technologies Pvt Ltd.

Role

IT Engineer

System(s)

Windows 2000, Windows NT, Windows-XP, Windows 2000 Pro.

Skills

DHCP, DNS, BACKUP, Symantec, PC- SOE.

Environment

Windows 2000,Windows NT, Windows-XP, Windows 2000 Pro

Contribution

and

Responsibilities

Remote Administration Windows servers through remote tools like VNC, TSC and ILO

Installing and configuring Active Directory services

Critical and Security update Patch deployment

Installing and Configuring Terminal Services

Providing support for Desktop users

Implementing Group Policy.

Applying NTFS, Share Permissions

Configuring Profiles for Domain Users

System monitoring and Status reporting (Performance monitoring and Disk Space Utilization. setting up performance bottleneck counters and alerts. Monitoring Disk IO, memory, Disk analysis)

Assigning Disk Quotas and Special NTFS Permissions

Backup software installation, configuration and trouble shooting

Security (Windows 2000 Network Security implementation)

RAID implementation (mirroring of Hard Disks) Operating System based (Dynamic Disks in windows 2000) and Hardware based Array Devices.

Monitoring Event Viewer and fixing up the errors.

Regular procedure to take backups and Recovery done in the basis of System crash.

Coordinating with the Telecommunications Authorities for maintenance of Data Circuits; co-ordination with onsite team for the proper restoration of failed circuits.

Involved in Datacenter Operation for decommission of Old Assests.

Start Date

16/MAY/2005

End Date

20/APRIL/2006

Period

11 Months

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