Gabriela M. Johnson
Houston,Tx
************@*****.***
EXPERIENCE
AT&T Home Center
New Orleans,La
Customer service/ Call Rep
Answer customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
Radisson Hotel (Riverfront), Cincinnati, OH 08/2013 – 05/2015
Front Desk/Night Auditor
Performing front desk and accounting duties
Serve the overnight needs of guests
Ensure the accuracy of information on the guest ledger
Makes sure all guest have checked out at the appropriate time
Gather all paperwork necessary to successfully complete night audit.
Hyatt Region Hotel, New Orleans, LA 06/2012 – 07/2013
Housekeeping
Cleaning restrooms, Removing Trash,
Dust and polish all furniture
Vacuum and mop floors
Operate washer and dryers
Taco Bell, Metairie, LA 08/2009 – 05/2012
Shift Leader (Overnight)
Make weekly schedule
Count registers
Look over daily shift
Work food line
Assisted customers with problems and concern.
Tigger’s Day Care, New Orleans, LA (during HS) 02/2009 – 05/2010
Childcare Assistant
Assisted the owner with everyday cleaning and cooking
Managed the three year old and older group
Assisted parents with problems and concern
Radio Shack, Gretna, LA (during HS) 11/08 – 02/2009
Sales Associate
Assisted customers with purchases
Answered the phones and contacted customers
Gathered orders for the customers
Schumacher’s Discount Shoes and Uniforms, Metairie, LA 05/2008 – 08/2008
Sales Associate
Assisted customers with purchases
Fitted and measured customers
Answered the phones and contacted customers
Gathered orders for the customers
Boxed orders for the customers.
EDUCATION
East Jefferson high school, HS Diploma 2011