Software Developer

Shuja Hyder

Cell no : 033********

Email ID : **************@*****.***

Address : B-307, Wonder Tower, Gulshan-e-Iqbal, Block 11, Opposite Sindbad, NIPA, Karachi OBJECTIVE:

Seeking a responsible and challenging career with a grow oriented organization where my talent, knowledge and skills significantly contribute to the organization’s growth and profitability. PROFESSIONAL BACKGROUND:

Ibex Global A TRG Company (Qubee)

Technical Support Engineer (JAN 2015 – DEC 2016)

• Analyzing the issue provide technical support to Qubee Broadband customers by answering calls with a focus on high quality, accuracy and customer satisfaction by troubleshooting. Diagnose and resolve technical issue involving internet connectivity, slow browsing and no browsing.

• Provide the Products specific knowledge to the customer, accounts related information and provide VAS like Static IP, SMTP, and Port Forwarding settings. Relacom Pvt. Ltd.

BTS Engineer (March 2014 – January 2015)

• Worked on BTS(Base Transceiver System) on 2G and 3G in different projects mainly on Mobilink and Telenor. Here I worked on LOS, Microwave Transmission link by Minilink software.Survey, Quality, ATP, Alarm and SID by OMT(operation maintenance terminal) software, fiber, ISB and perform commissioning on ZTE equipment by EMOS LMT Software. UFONE :

Communication & Signaling Engineer (March 2013 Feb 2014)

• Check network coverage through NMS and escalated issues to concerned teams.

• Analyzing the issue provide support to UFONE customers by answering telephone calls with a focus on high quality, accuracy and customer satisfaction Analyze and clarify customer queries through Configuration and Troubleshooting.

ACADEMIC BACKGROUND:

• B.E Telecommunication NED University of Engineering & Technology, Karachi – 2013

• Higher School Certificate DJ Govt. Science College Karachi – 2008

• Secondary School Certificate: The Educators Karachi – 2006 FINAL YEAR PROJECT:

• Capacity analysis of MIMO channel using non uniform power allocation. Here I worked on capacities of different channel like AWGN, SISO, MIMO 2*2, MIMO 3*3 by MATLAB coding and compared result of each plot.

CERTIFICATION:

• IELTS: 6 bands in May 2015

• GRE: 84% in September 2014

PERSONAL INFORMATION:

• Date of Birth :04 11 1990

• Religion : Islam

• Marital Status : Single

• NIC # 422**-******* 1

SKILLS/ABILITIES:

• Excellent communication skills written, verbal and presentation.

• Ability to work in team.

REFERENCE:

• Will be furnish on demand

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