Cheryl Bowman
Cell: 775-***-**** aczlin@r.postjobfree.com www.linkedin.com/in/cherylbowman4
Summary
Experienced Systems Engineer that has worked in over 35 companies during the over twenty years doing Information Technology in in. Experienced in hardware, software, and networking technologies with the ability to provide a powerful combination of analysis, implementation, system support, administration and security.
Technical Skills
Operating Systems:MS Windows Servers NT/2000/2003/2008/2012, VMware 3.1, 4.1. 5.1 5.5, vCloud
Network Communications:PKI, MS Exchange Server 5.5, 2000 & 2003, MS SQL 7.5, 2000 & 2008, WSUS, GMAIL
Applications: IIS, SUS, Team Foundation Server (TFS), Visual Studio, Ghost, Symantec, McAfee, Dr. Solomon, InocuLAN, Arcserve, Veritas BackupExec, Nagios, Powershell, VBScript,ServiceNow, Active Administrator 7.0, Microsoft Office, Visio, ServiceNow
Protocols:TCP/IP, DNS, DHCP, NTP, SMTP, LDAP, SSL
Hardware:Dell PowerEdge, Dell PERC RAID Controllers, Dell PowerVault, HP ProLiant&StorageWorks, SCSI, SAS & Fiber Arrays, HSM, APC UPS, Desktop Systems, Cisco Routers& Switches, Netgear Switches & Hubs
Related Experience
Bio-Rad Laboratories
Senior Active Directory Administrator 2015-2017
Manage Bio-Rad’s global active directory infrastructure, 50+ domain controllers,and 9000+ users.
Global PKI upgrade project - Research, design, document and implement a new PKI infrastructure
MS Rename Project - Script rename of UPN and SAM for all users. Coordinate with users, regional admins, application managers and Security
Created powershell scripts to automate tasks. Automating part of manual certificate request process reduced PKI tickets by 80%.
Coordinate system changes with other departments
Maintain L3 queues for AD, PKI and internal DNS
Bally Technologies
Engineer, Software Quality III 2012-2014
Member of the integration team building system for interoperability testing for both new and existing products.Develop, administer, deploy, and support physical and virtual environments.
•Rebuild existing infrastructure and SAN into development and load testing vCloud organizations
•Prototyped VMware upgrade
•Work with software developers and QA to integrate software components and verify the integrated result meets requirements
•Develop specific and detailed testing procedures
•Establish inventory and warranty tracking system reducing inventory time by 80%
•Identify equipment needs and perform necessary upgrades
WMS Gaming 2003 - 2012
Principal Platform Engineer (2011 – 2012)
Specify, design and develop critical high-performance and scalable platform frameworks and components. Provide training, documentation, Tier 4 (internal) and Tier 5 (external) support for customers. Maintain development network of approximately 60 physical servers and 200 virtual servers.
•Design, develop and enhance presentation platform frameworks and components for Network Gaming to reduce installation times and improve standardization
•Continue to evolve platforms to conform to new emerging standards and regulations
•Estimate engineering effort, prioritize projects, plan implementations, and help roll out system changes to development and production environments following change control procedures
Cheryl Bowman Page 2
•Communicate infrastructure changes to development, Quality Assurance and Installation Team organizations and ensure successful deployments and upgrades
•Manage and support development labs and other environments created for WMS products
•Systems modeling, simulation, and analysis
•Implemented SAN solutions to centralize data access and improved disaster recovery
Senior Systems Engineer (2010 – 2011)
Assist in development of Server Based Gaming System. Responsible for Microsoft Active Directory design, hardware specifications and system security.Maintained development network.
•Infrastructure design and implementation. Active Directory / Group Policy (GPO) design
•Assist with the release management process - interfacing with programmers, hardware engineers, manufacturing and operations staff as required
•Provide training, documentation and Tier 3 support to 24x7x365 operations staff
•Conduct periodic assessments on hardware and software and take corrective action to ensure compliance with regulatory and licensing requirements
•Maintain a high level of customer satisfaction by working closely with service and deployment teams regarding new products and features for reliability, availability, and serviceability
•Interface with operations, development and quality assurance teams to configure and deploy new products
•Install, manage, configure and monitor Windows serversrunning IIS and Microsoft SQL
•Microsoft solution planning, implementations, upgrades, migrations, and troubleshooting
Systems Administrator/Implementation Specialist (2003 –2010)
Consultant (2003 –2003)
Assist in development of Server Based Gaming System. Part of a two-person team responsible for Active Directory design, hardware specifications and system security. Wide Area Progressive (WAP) Operations Level 2 & 3 systems support for three 24x7 network/systems operations rooms. Build and maintain computerized systems in compliance with Nevada Gaming Commission and other gaming regulatory requirements. Install, configure servers and monitor network peripherals for seven production networks, two development networks and four QA networks. Created automated process and images for casino computers which reduced build time of casino computers by 80%. Managed IT support staff for WAP division and conduct training for new systems personnel. Research and purchase new hardware and software.
Convergent Computing/Inacom 1999 –2002
Systems Engineer
Assignments included projects, supplemental network administration support, and knowledge transfer. Client companies supported: Abgenix, Alameda County, Analog Devices, Chronicle Publishing, City of Berkeley, CLO, County of Stanislaus, eALITY, Inchcape Shipping Service, Jurika and Voyles, KLA – Tencore, McKession – HBOC, Microsoft, Miller Shandwick, N & K Technologies, Peerless Lighting, Pycon, Inc., Remedy, Ropers, Majeski, Kohn & Bentley, State Contract Insurance Fund and, US Navy.
Certifications
Microsoft Certification #374390 MCSE, MCTS 2008 Active Directory & XP
Certified Information Systems Security Professional (CISSP)
Education
Master of Science, Information Technology Management – Western Governors University (projected completion June 2018)
Bachelor of Science, Business Administration - Morrison University
Associate of Science, Aircraft Maintenance - City College of San Francisco