TECHNOLOGY DIRECTOR

GONZALO C. TORRES

850-***-**** **************@******.***

Technology Director

Results-focused IT professional with 23+ years of experience in managing central, local and remote infrastructure. Proven expertise in achieving effective transitions to achieve secure systems through networking, cyber security and data warehousing techniques and solutions. Credited with strong ability to identify trends, develop competitive strategies and execute strategically planned projects. Extensive background leading programs with cross-organizational and cross-cultural teams. Accomplished taking programs from concept to launch. Fluent in English, Portuguese and Spanish.

Process Re-engineering

Information Governance

Risk Assessments

Migrations & Cloud Computing

Data Loss Prevention

Disaster Recovery

ITIL Methodology

Root-Cause Analysis

Business Intelligence

Professional History

INNYX, São Paulo, Brazil 2013 – Present

Technology Director (2015 – Present)

Drive projects through the pipeline by managing weekly performance analysis and process mapping for deployments, migrations and disaster recovery plans of infrastructure for remote government clients.

Deliver efficiency by implementing cloud infrastructure management using the Amazon Web Service or Azure.

Safeguarded critical services by coaching the NOC team and mentoring members to develop success skills for conducting risk management assessments and network security audits.

Improve efficiencies and maintain industry competitiveness by defining clear technical designs for ease in the use of documentation for all endpoint solutions, configurations and processes within IT Governance.

Minimize project risk by facilitating collaboration of departments and limiting scope of deliverables according to risk tolerances and key performance indicators (KPI).

Increase transparency by reporting on disaster recovery in several data centers, justifying future expenditures, recommendations or changes to security infrastructure.

Infrastructure Manager, InnovaxIT, Aracaju, Brazil (2013 – Present)

Launched disaster recovery initiatives by creating custom solutions for secure data and recovery of sensitive information while managing physical data center infrastructure for remote clients.

Improved efficiency by prioritizing the workload and leveraging the abilities of the NOC team accordingly.

Headed oversight of client assets, infrastructure, cloud and governance with strong technical acumen.

Overhauled the alignment indicators by seting guidelines, target markets, vision and mission.

LL4 EMPREENDIMENTOS, Aracaju, Brazil 2007 – 2013

IT Corporate Manager

Achieved efficiency by supporting the team of 50+ analysts, DBAs and technical support staff in implementations, outlining roadmaps to achieve initiatives within budget of $1.6M.

Reduced telephony costs by up to 83% of the total cost by assessing the process.

Drove development with the ERP implementation in the various segments of the group.

Improved results by implementing IT performance indicators and service users methodology based on ITIL while also aiding in strategic organizational planning from 2008 – 2010.

UNIMED, Aracaju, Brazil 2002 – 2007

Support Manager

Improved the organization by participating in strategic planning for the triennium from 2005 – 2007.

Championed modernization and efficiency with the development and implementation of the methodology and Intranet system, incorporating VOIP technology savings and biometric identification for 80k users.

Led network restructuring that resulted in increasing the performance and support of the L3 Systems, Hardware, Database, Windows Server / Linux and networks.

Additional Professional History

NETDADOS/UOL, Web Systems Developer, Aracaju, Brazil 1999 – 2001

INFONET, Analyst Support Systems Technician, Aracaju, Brazil 1997 – 1998

UNIVERSIDAD FEDERAL DE SERGIPE, Technical Support, Aracaju, Brazil 1994 – 1997

Education & Development

MBA Business Management, Getúlio Vargas Foundation - FGV, São Paulo, SP – Brasil (2016)

Management, Day-to-Day Routine Management (Results Management - FALCONNI, Belo Horizonte, MG - Brazil (2012)

Management, Continuous Improvement Teams (Basic Training of Continuous Improvement Team Leaders), Institute for Management Development- INDG (FALCONNI), Nova Lima, MG -Brazil (2012)

Postgraduate, Business Management, University Tiradentes, Aracaju, SE – Brazil (2011)

Postgraduate, Computer Network, College Business Sergipe, Aracaju, SE – Brazil (2009)

Management, Strategic Management, Unimed College Brazil, Aracaju, SE - Brazil (2007)

BS, Information Systems, University Tiradentes, Aracaju, SE – Brazil (2006)

Postgraduate, Security in Computer Networks, Federal University of Sergipe, Aracaju, SE – Brazil (1999)

BS, Chemical Engineering, Federal University of Sergipe, Aracaju, SE – Brazil (1998)

Technical Expertise

NETWORKING

- TCP/IP, WANs, LANs, DHCP, DNS, WINS,SMTP,SNMP,TCP/IP,UDP HTTP(S), FTP, Telnet, LDAP, SSH, 802.11, 802.1x etc.

- web proxy, reverse proxy, email filtering, DLP, load balancing, IDS/IPS.

- Iblis (aka, AS/400, iSeries, System ) environment, commands, and utilities preferred

-Familiar with Firewalls/Routers/VPN

DATA ANALYTICS & BIG DATA

-Cloud Computing

-VB.net, PowerShell, SQL Queries and Python.

-My SQLite /SQL2005/2008R/2012/2014.

-NoSQL: Cassandra/MongoDB

-COBIT, ITIL

HARDWARE

-RISC, x86, Storage, NAS, SAS, Network Appliance, Routers, Switches, Firewalls, WAN accelerators

CYBER SECURITY

- DISA Security Technical Implementation Guides (STIGs) and NSA recommendations.

- Information Security: NIST, FFIEC Guidelines, HIPAA, ISO 27001, PCI 3.0 COBIT, and COSO.

- audit, systems design and management, security, and client server technologies.

- Regulatory compliance.

- Information Assurance Vulnerability Management (IAVM) Plan.

-IAT Level II or Level III DoD 8570.01

BUSINESS INTELLIGENCE

- Excel, Access, CRM.

- Cognos, Spotfire, Tableau, QlikView Birst or similar)

-BI best practices methodologies;

-relational structures, structured query language (SQL), data warehouse and reporting techniques

OS PLATFORMS

-Windows Server 2005/2008/2012 Windows OS OS X SQL server Linux MS Office

Contact this candidate