Karthikeyan Duraiswamy

**** ******* ****, ******, ** 80210 * 720-***-**** * aczlfo@r.postjobfree.com

Senior QA with 10 years of experience as Quality Analyst testing web applications, web services, client/server applications, devices, datacenters, and database. Diversified experience in automation and manual testing, certified in software testing, business management, and project management.

SUMMARY

10 years of experience in Product & Application Testing with expertise in different types of testing methodologies across Banking, Health Care, Life Science, Insurance, and Telecom domains.

Experience in Business Analysis with skills in Requirement Management, Planning, SOW, RFP, and Project Management

3 years of experience maintaining Linux/Windows /AIX /Oracle servers and networks

Extensive knowledge in SDLC, STLC, Agile/Scrum and Waterfall methodologies

Broad experience in Automation framework, Scripting, and Regression pack creation using Selenium, QTP/UFT, and WinRunner

Experience in Infrastructure testing, Datacenter Migration testing, and Biometric device testing

Experience in ETL, Data Warehouse and Database testing

Content Management System testing, Endeca, Documentum, and eCTDXPress

Experience in ERP and CRM implementation testing – SAP, Siebel

Experience in SOA, Web Services, and API testing

Experience in Disaster Recovery Testing and Business Continuity Testing

Experience in Test Environment Setup, Test data preparation, Configuring Systems/devices, Networking, Virtualization, Installing Builds and Troubleshooting

Experience in Black Box Testing, White box, Integration Testing, System Testing, User Acceptance Testing (UAT), Functional Testing, Regression Testing, End to End Testing, and GUI Testing

Experience in contributing / building Testing Center of Excellence (TCoE)

Experience in performing Gap Analysis in functional, non-functional, and technical requirements

Extensive experience in QA processes, reviews, standards, scheduling, prioritizing, risk analysis, mitigations, Preventive and Corrective actions

Good Team Management skills, onsite/offshore project coordination, and customer handling skills

Extensive experience in creating Test estimation, Test Plans, Test Strategy and Test Cases for product verification and validation

Extensive Experience in Generating and Customizing Quality Center Reports: Coverage Analysis Report, Test Execution Report, Test Set Reports and Defect Reports

Experience in Preparation of Training Templates, Review Reports, Daily Summary, Weekly Summary, Status Reports and Metrics

Experience in Compliance Testing - Life Science, Health Care, and Finance domains

Moderate experience in Load / Performance Testing, Penetration Testing, and Security Testing

Good exposure to Mobile application testing

Worked in different countries UK, USA, and India

SKILLS

Methodologies

Waterfall, Agile/Scrum, SDLC, STLC

Testing Tools

Selenium, QTP/UFT, WinRunner, LoadRunner, SoapUI, LoadUI, iTKO/CA Lisa, Fitnesse

Test Management Tools

Jenkins, JIRA, HP QC, Bugzilla.

Framework

Data Driven, Keyword, Hybrid, Page Object Model.

Languages

C, C++, Shell Script, Tcl/Tk, Java, SQL, JavaScript, XML, HTML, Python, PHP, VBScript

Database/Database tools

SQL Server, DB2, Oracle, MySQL, TOAD.

Operating Systems

Windows, UNIX / Linux, AIX, Mac

Other tools

MS Project, Visio, MS office suite, Lotus Notes, Business Objects, Eclipse

ACHIEVEMENTS

Best Knowledge contribution for TCoE - 2011

Best offshore lead for an account – 2010

Best offshore team award – 2009

Best QA training contribution for TCoE – 2008

Trained 40+ employees in getting ISTQB certification

Successfully lead the team in organization’s first data center, biometric testing projects

EDUCATION

MS in Information and Communication Technology (University of Denver, CO, USA)

BS in Computer Technology (Coimbatore Institute of Technology,TN, India)

CERTIFICATIONS

ISTQB – Software Testing

PMP – Project Management Professional

Business Management

iTKO(CA) Lisa

RedHat Linux

INTERESTS

Arduino Programming

Badminton

Playing Squash

Bowling

Meditation

Maps

Ice Skating

Hiking

Miniature Toys

PROFESSIONAL EXPERIENCE

Employer

Period

Role

PMEntrance

Sep 2013 - Mar 2015

QA / BA

Cognizant Technologies

Jan 2007 – Aug 2013

QA Lead

HCL Technologies

Mar 2004 – Dec 2006

Senior QA

Enkay Software

Jan 2001- Feb 2004

QA

Diginett Systems

Apr 1998 – Dec 2000

Network Admin

PMEntrance Sep 2013 - Mar 2015

Business Consultant/QA

PMEntrance is a project management portal provides training for individuals, professionals and students. The project management trainings are available through class room / online sessions. It helps to prepare for project management certifications like PMP, and PMI-ACP. It also provides training for testing, ISTQB, QA and automation tools.

Perform Code review, automation testing (Selenium), and defect tracking

Defect tracking using Bugzilla

Design and develop portal functionalities

Prepare proposal and SOW for corporate clients

Create Project management training materials

Arriving functional flow, end-to-end for the requirements

Designed and reviewed QA and testing training materials

Conduct training for professional and certification seekers

COGNIZANT TECHNOLOGIES Jan 2007 – Aug 2013

Senior QA / QA Lead

As a Cognizant QA Contractor / Employee I worked for the following clients at offshore / onsite locations.

Client’s Name

Location

Period

Role

AutoDesk

Bangalore – India

Jan 2012 - Aug 2013

QA Lead

Comcast

Denver, CO – USA

Jul 2011 - Dec 2011

QA Consultant- onsite

AT&T

St Louis, MO – USA

Dec 2010 - Jun 2011

QA Lead - onsite

Travellers Insurance

Coimbatore – India

Oct 2009 - Nov 2010

QA Lead

Thermo Fisher Scientific

Coimbatore – India

Apr 2009 - Sep 2009

QA Lead

AstraZeneca

Macclesfield – UK

Mar 2008 - Mar 2009

QA Lead - onsite

Nielson Media

Coimbatore – India

Jan 2007- Feb 2008

Team Lead

Responsibilities:

Conduct project feasibility study, prepare proposal, SOW, estimation, and QA plan

Estimate Resources planning and billing hours

Handling QA Teams onsite/offshore (Max team size 15)

Analyze client requirements, finalizing the scope and sign-off

Participated in daily Agile/Scrum standup, Sprint planning, Sprint Demos, Design level discussions, Functional Specification and Test cases reviews

Performed Structural Testing, Functional Testing and Non-functional Testing.

Design and develop Automation / QA framework (QTP)

Involved in Data center migration, and infrastructure testing

Involved in Database testing, and ETL testing

Implemented JIRA, and Jenkins for different projects

Implemented Fitnesse for acceptance testing

Testing Multiple Environments – Development, Training, Testing, Pre-production, Disaster Recovery, and Production

Testing Sibel and SAP implementations

Worked extensively on Quality Center modules- Test Plan, Test Lab, Defects and Reports.

Involved in testing Bio metric device, device drivers, and software

Setting quality requirement, processes, corrective and preventive actions

Performed 21 CFR Part 11, IQ, OQ, and PQ validations for life science client

Develop technical solution for client requirements

Maintain project requirements, traceability, and change requests

Communicate with clients / stakeholders about constraint, schedule, release, status, risks and metrics

Schedule and prioritize activities to meet project objectives

Defect tracking, release readiness reviews, mile stone review, UAT, and business go/no-go review

Documenting artifacts, knowledge transfers, and lessons learned

Recommend client process improvements, and standards

Training QA associates for Testing Center of Excellence (TCoE)

Evaluate and recommend new tools, Selenium, qdPM, OrangeScrum for TCoE

HCL TECHNOLOGY Mar 2004 – Dec 2006

Associate Consultant

As a HCL Contractor / Employee I worked for the following clients at offshore / onsite locations.

Client’s Name

Location

Period

Role

Misys Banking

Chennai – India

May 2006 – Dec 2006

QA Consultant

Bank of Scotland

Halifax – UK

Mar 2005 - Apr 2006

QA Automation

Misys Healthcare

Chennai – India

Mar 2004 – Feb 2005

QA Automation

Responsibilities:

Involved in client’s product testing – Misys LoanIQ, Misys CPR

Design and develop QA automation scripts/frameworks (QTP, WinRunner)

Implemented SOA testing using iTKO(CA) Lisa

Compliance testing HIPAA and HL7

Involved in Cross Browser and Operating System testing

Estimate, prioritize, plan, and coordinate testing activities with delivery engineers & delivery managers

Defect life cycle management – record, track, and close defects

Escalate issues (Software, Hardware, Resources) to senior managers

Prepare and track reports like test results, test coverage, defect status, and performance baselines etc.

Participate in internal QA audit, maintain project workbook and QA work book

Coordinate testing with internal users and customers

Supporting Integration, UAT and Parallel testing phases as needed

Test environment setup, test readiness, test data setup, and UAT signoff

Prepare regression test suite manual / automation

Collect Metrics and report status

ENKAY SOFTWARE Jan 2001- Feb 2004

Senior Software Engineer

Worked for the following project / client at offshore as a contractor. Main responsibility is to develop regression pack for the client’s application using WinRunner.

Client’s Name

Location

Period

Role

Western Union

Chennai – India

Aug 2002 – Feb 2004

QA Automation

Develop in-house testing tools using shell scripts, and Tcl and Tk

Develop manual and automation test scripts in WinRunner

Responsible for automating 20 US states transaction

Record day to day testing activities

Retest defects and update the status in QC tools

Write SQL, preparing test data, and environments

Prepare test reports, execution report, and test summary report

Onsite / offshore communication regarding test status

Diginett Systems, India May 1998 - Dec 2000

Network administrator

Maintaining network of 50 computers

Install and maintain switches, routers, and hubs

Install and maintain Windows, Linux, and Oracle servers

Troubleshooting software, network, database, and operating systems

Create scripts for DB servers and network servers

Manage user, memory, and resources

Develop server side scripts for reporting and maintenance

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