Office Manager/Administrative Coordinator

ROSA CANNIZZARO

**** **** ******, ****** *******, NY 11379 PHONE: 718-***-**** EMAIL: *************@*****.***

PROFESSIONAL PROFILE

Seeking a position coordinating administrative support functions for a well-respected company.

Highly competent administrative professional with 15+ years’ experience supporting daily operations to senior-level executives. Excel in resolving employer challenges with innovative solutions, systems and process improvements. Experience with working in a fast-paced environment demanding strong organizational and technical skills. A team player who effectively develops rapport with clients and staff, identifies goals and sets priorities. Competencies include:

Office Management

Travel Reservations & Expenses

Meeting & Event Planning

Screening Calls & Scheduling

Records & Inventory Management

Bookkeeping and Payroll

Order Processing & Receiving

Data Entry & Compilation

Client & Vendor Relations

Data Confidentiality

Budget Preparation

Front Desk Support

COMPUTER SKILLS: MS Office (Outlook, Word, Excel, PowerPoint), PeopleSoft, E-Finance, EPIC, OHM

EXPERIENCE

NYU Langone Medical Center, New York, NY 9/97 to 7/15

Office Manager - Occupational Health Services (6/09 to 7/15)

Provided a full range of office support for Associate Director and Clinical Practitioners.

Interviewed, trained and supervised a team of six administrative professionals, establishing and reinforcing policies and procedures.

Collaborated with Associate Director on development and implementation of departmental goals and activities, communicated information to staff to maintain a smooth and effective business workflow.

Oversee daily operations including cost control, staffing coverage, customer service, facilities management and equipment maintenance.

Forecasted budget and Purchase Orders for vendors for Fiscal Year.

Worked closely with department supervisors to strengthen employee compliance of mandated institutional programs.

Decreased office expenditures by implementing needed controls on stock/supplies and standardized ordering procedures.

Orchestrated and organized the conversion of manual file record to computer based data retrieval system.

Maintained all Administrative Assistant duties as stated below.

Administrative Assistant – Occupational Health Services (9/97 to 5/09)

Responsible for providing administrative support for Associate Director and Clinical Practitioners.

Coordinated and scheduled appointments, office meetings, room reservations, land and air travel, ordered and set up food for luncheons and events, screened, responded and routed incoming telephone inquiries and mail.

Managed document preparation and distribution including formatting letters, memorandum, minutes and office forms, generating statistics and reports, events calendars, organizational charts, presentations, scanning, updating contact lists and sending faxes.

Processed requests for new hire, LOA and terminations, staff ID’s, computer software rights, building access, uniforms, petty cash vouchers and travel expense reports.

Handled all financial aspects including biweekly payroll, purchase requests for expenditures, standing purchase orders, check requests, deposits for services rendered, payment of invoices and resolution.

Followed up with Human Resources and Department of Health requests regarding employee clearance and compliance status.

Maintained personnel files - ensured licenses and hospital mandated tests are up to date and HIPAA requirements are upheld.

Event Planning – projected logistics and materials while working and communicating with internal and external parties to organize and coordinate various components needed to initiate, run and conclude events.

Medical Receptionist coverage; created or obtained MR number, prepared patient charts, screened calls, scheduled patient appointments, dispersed, collected and reviewed patient documentation, data entry - entered and updated chart record in EMR, replenished office forms and assembled new hire packets, managed record copy requests and fax documentation, maintained patient flow and triaged visits.

EDUCATION

Robert Fiance Business Institute, Brooklyn, NY – Sixteen Month Program – Executive Secretary Certification

Canarsie High School, Brooklyn, NY – Academic Diploma

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