Customer Service Sales Representative

Oyuna Martin

Email: aczlez@r.postjobfree.com

Phone: 847-***-****

SUMMARY: A versatile, motivated, high performance worker, consistently producing excellent quality work. I am experienced in office management, client relations, analysis, accounting and billing, and sales support.

EMPLOYMENT HISTORY

Mail Sorter – Seasonal 10/2016 – 01/2017

US Postal Service

Set up equipment and tools for sorting, packing and scanning parcels. Sort, scan, pack, and dispatch parcels to the appropriate loading area.

Analyst 02/2013 – 09/2016

NSN Employer Services

Receive unemployment claims, analyze them, and represent the client companies to IDES. Analyze and code all Adjudicators determinations, Administrative Law Judges and State Board Lawyers decisions and appeal the claims if necessary. Enter data into systems, organize all claim files and distribute to appropriate staff as necessary and answer questions from staff associates. Additionally, process accounts receivable.

Claims Analyst 11/2011 – 02/2013

Sedgwick CMS

Receive unemployment claims, analyze them, and represent the client companies to IDES. Analyze and code all Adjudicators determinations, enter data into systems.

Sales Representative 07/2006 – 01/2013

A-Senior Corporation

Sales and marketing of non-medical home care services in West, Northeast, Northwest suburbs of Chicago.

Social Services Assistant 07/2004 – 02/2006

Rosewood Senior Center

Prepare admission paperwork including Medicare and insurance check for both long and short-term care residents. Process all discharges and setup arrangements for required home health, outpatient therapy, and care plan for the residents. Do survey among the long-term residents and their family members. Establish and maintain good relationship between residents and staff and oversee patient care.

Accounting and Administration 04/2003 – 09/2003

Designer Sound Security System, Inc

Billing, data entry and A/P, A/R, Assistance to President.

EDUCATION

Technical University of Ural, Russia -Bachelor of Science, Engineer-technologist, water purification

Real Estate School, Chicago, IL -Certified

CNA School, Park Ridge, IL -Certified

ESL, Rockford College, Rockford, IL

SKILLS

Experience in relationship management, staff management and organizing. Good skills in customer service. Computer skills include Microsoft Windows, Word, Excel, Outlook, Internet Explorer, Google Chrome and ACT. Speak 3 languages: Mongolian, Russian and English.

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