JE

PROFESSIONAL SUMMARY

As an experienced Protection Security Officer; I am now looking forward to continuing my career by exploring other avenues in Office Administration and would like to secure a position within your Business with Career Advancement Oportunities

SKILLS AND QUALIFICATIONS

Conflict resolution and de-escalation techniques

Effective listener and good team player

Provided a Professional appearance, manner and conduct while representing the Company I work for

Well organized and able to set priorities in order of importance

Risk analysis training

Stationary Surveillance

Arrest Procedures

I take pride in working to maintain the protection of People, Property and Information

Good work ethic and Integrity

Ability to remain clear thinking and in control in high stress situations

Investigation Documentation

First Aid Level C

Protect, Proserve, Anti-money Laundering as well as Deal Us In Phase 1 and 2

JACKQUELINE EL-RAFIH

aczlcy@r.postjobfree.com (H) 403-***-**** (A) 207 TARAVISTA ST. NE, CALGARY ALBERTA, T3J-4S5

EXPERIENCE AND WORK HISTORY

PROTECTION SECURITY OFFICER • CENTURY DOWNS RACETRACK AND CASINO ROCKY VIEW COUNTY, ALBERTA • OCTOBER 2015 – JANUARY 2017

Developed a good working relationship with staff members and patrons through good communication skills

Excellent customer service skills by maintaining a courteous, friendly and positive attitude

Received training in Protect, Proserve, Anti-money Laundering as well as Deal Us In Phase 1 and 2

Maintained integrity in providing a safe and secure environment by assessing hazards to minimize risk

Documentation on incidents that occurred on the Premises

PROTECTION SECURITY OFFICER / CALGARY SECURITY SERVICES

Located at Westmount Corporate Campus, Calgary Alberta / DECEMBER 2012 – JUNE 2015

Wrote reports on property damage, theft, the presence of unauthorized persons and unusual occurrences

Monitored central alarm system for Fire, Intrusion and Duress alarms. Responded when necessary or informed the appropriate people of the Alarm

Refused entry to Unauthorized Persons

Studied and Practiced the Criminal Code of Canadian Law and the Canadian Charter of Rights and Freedoms

Conducted Access Control for Tenants and Contractors; including, Work Authorization Permits and executing site specific operations and duties

Worked in a Corporate Campus Atmosphere and was responsible for five corporate buildings

Studied Site Specific Standard Operating Procedures for Security and Life Safety and applied it to work skills and operations

PROTECTION SECURITY OFFICER / GARDA SECURITY Stationed at Bow Valley Square Calgary Alberta / MARCH 2011 – SEPTEMBER 2011

Detected suspicious activities and watched for Criminal Acts and Rule infractions

Maintained and established site Security of Premises

Worked with Contractors in a construction atmosphere that involved maintaining Safety and Security Standards

Reported on operations and functions of contractors working on the premises

Completed Incident Reports that occurred in and around the premises

Responsible for four Corporate Towers working in a Team Environment with five other Security Personnel

Monitored and Reported Suspicious activities to the local Authorities

PROTECTION SECURITY OFFICER / CONCORD SECURITY Stationed at Sunridge Mall Calgary Alberta / July 2010 – February 2011

Wrote reports on property damage, theft, the presence of unauthorized persons and unusual occurrences

Monitored and reported suspicious activities to Local Authorities

Warned offenders of rule infractions and violations and verbally evicted violators from premises

Monitored central alarm system for fire, intrusion, and duress alarms. Responded effectively and efficiently

Maintained professionalism and excellent customer service skills while working in a mall environment and open to the public

Helped tenants maintain loss prevention

PROTECTION SECURITY OFFICER • COMMISSIONAIRES, SOUTHERN ALBERTA DIVISION STATIONED AT DISTRICT 7 CALGARY POLICE STATION FEBRUARY 2007 – MARCH 2009

Circulated among visitors and employees to preserve order and protect property

Successfully completed the Commissionaires Qualifying Course

Executed daily operations of recording equipment issued and received by Police Officers in the daily log

Maintained Site Security and Protection

Trained other Security Officers on Site Specific Security Procedures

Studied Security Regulations and Restrictions relative to Company

Operations included handling, storing, safekeeping and destroying classified documents

Performed Surveillance of suspects held in holding for questioning by The Calgary Police Service using Camera Surveillance

VOLUNTEER EXPERIENCE OR LEADERSHIP/TRAINING AND CERTIFICATION

Introduction to Leadership by Kitteringham Security Group

Canadian Criminal Code and the Legal Use of Force

Conflict De-Escalation and Self Defense Tactics

First Aid Level C Certification

AGLC License which includes Protect, Proserve and Deal Us In Phase 1 and 2

Contact this candidate